Experience

Plus One an Optum Company

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Account Manager

  • Oct 2022 - Present

  - Oversee fitness center facility management and professional team development for client accounts in MO, MN, VA, NC and TX.- Assist the Service Delivery leader in implementing the client's established wellness vision and strategies that will result in improving the health and resiliency of the employee population.- Coordinate marketing and communication efforts with the Site Leaders and Health Promotion Specialists at all client locations under my supervision to ensure adherance to the client's branding requirements and communication protocols.- Leverage outstanding leadership skills to guide each Site Leader and Health Promotion Specialist and their professional staff to provide exceptional customer service to meet and exceed client expectations.- Establish high level relationship with Facilities/Buidling Services and other key operational units to ensure efficient responsiveness to all site's facility needs.- Help staff feel fully integrated into the Workplace Well-being culture by incorporating it's mission, values and hospitality vision into everyday activities, making it a nice place to work.- Encourage staff to pursue advanced training, development and growth opportunities and to apply for eligible job opportunities within Workplace Well-being.- Recognize staff for individual and team achievements.- Direct the professional staff in coordinating and running member orientations, onboarding and testing, as well as programs, contests and activities.- Maintain thorough knowledge of all site offerings, and refer members to other Workplace Well-being programs, products and services or Client vendor partners as needed. Show less

• General Manager

  • Dec 2021 - Oct 2022



Kelli Holder Photography

• Owner/Photographer

  • Jan 2016 - Present

  www.kelliholderphotography.com www.kelliholderphotography.com



HealthFitness

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Program Manager II

  • Aug 2017 - Dec 2021

  - Recruit, manage and develop onsite staff in TX, OK, NM and IL - Meet budget expectations for 2 client locations- Develop and maintain relationships with client liaison and key onsite wellness vendors; lead bi-weekly client meetings- Meet and exceed client KPI's- Create and Implement virtual programming- Communicate Benefits and Wellness Initiatives with employees nationally- Collect and analyze data for future programming- Develop yearly business plan for multi-client sites- Revolutionized fitness center reach by creating virtual programming prior to pandemic- Develop self-guided family-based wellness programs- Communicate successes and opportunities for change to senior leadership- Present fitness initiatives to the internal wellness champion network- Created virtual self-guided wellness programs- Lead bi-weekly collaborative meetings with client liaison and wellness specialist- Adhere to client SOW and manage contracts with vendors for Fitness Center Show less

• Personal Trainer

  • Jun 2013 - Dec 2021

• Program Manager

  • Oct 2011 - Aug 2017

  • Maintain client liaison relationship at vital site location• Enhanced company relationship with a national equipment vendor• Established high level relationship with Building Services, Health Clinic, Pharmacy and Cafeteria managers• Develop annual site strategic plans with Contract Manager for all 10 sites • Established bi-weekly meeting between Client Liaison and Health Clinic manager• Nominated for company’s President’s Award• Designed national excel monthly reporting documents for all 10 national client sites• Launched and manage start-up fitness center facility• Team Lead | Company's Program Committee• Team Member | Company's West Region Program Manager Call Committee• Manage site budgets and reports - Exceed revenue goals annually• Organized annual Focus Group meeting with employees to better assess population barriers and needs• Hire, train and supervise of part time personal trainers, group exercise instructors, massage therapist and interns• Develop, deliver and evaluate programming Show less



MediFit Corporate Services

• Assistant Program Manager

  • Jul 2010 - Oct 2011

  Developed site specific 2011 Strategic PlanAssist in budget management and reportingAssist in hiring, training and supervision of full time staff and group exercise instructorsGroup Exercise CoordinatorCreate and continue to improve site specific website on client's intranetDevelop, deliver and evaluate programmingPerform fitness assessments, exercise perscriptions, and conduct first workouts for a diverse and high risk populationSupervise and monitor exercise floorGroup exericse instructor (Step, Kickboxing, Pilates, Cycle, Toning, Bootcamp) Show less

• Senior Health and Fitness Specialist

  • Jun 2009 - Jul 2010

• Health and Fitness Specialist

  • Apr 2009 - Jun 2009

• Intern

  • Jan 2009 - Apr 2009