Member Services Representative

• Jul 2023 - Present

Associate

• Feb 2023 - Jun 2023

Graduate Research Assistant

• Jan 2022 - Dec 2022

- Assisted various departments including Human Resources and Operations - Researched policies relevant to the agencies of IPS and created policy solutions beneficial to local government - Responsible for maintaining resources and documents for both computer files and hard-copy materials - Helped various Institute Public Service agencies with high-level projects and programs - Participated in the development of a dynamic database on city charters of Tennessee - Responsible for the development and maintenance of the database for the Consortium of University Public Service Organization salaries - Conducted research and developed reports on agency programs and initiatives using excel, ppt, and Show less

Substitute Teacher

• Jan 2021 - May 2021

- Maintained open communication with administration and teacher of record. - Established effective rapport with pupils while maintaining proper classroom management. - Provided a safe, secure, and positive educational environment through appropriate student supervision and intervention. - Maintained professional demeanor with students, parents, coworkers, and administration. - Maintained classroom environment conducive to effective learning. - Maintained open communication with administration and teacher of record. - Established effective rapport with pupils while maintaining proper classroom management. - Provided a safe, secure, and positive educational environment through appropriate student supervision and intervention. - Maintained professional demeanor with students, parents, coworkers, and administration. - Maintained classroom environment conducive to effective learning.

Resident Assistant

• Mar 2018 - May 2020

- Facilitated community in the residence halls by creating programs that catered to the residents. - Supervised 36 residents specifically on my floor and more than 150 residents in total. - Worked closely with fellow Resident Assistants to accomplish goals of Residence Life. - Advised residents on personal and academic issues. - Provided mentorship and leadership experiences with residents. - Enforced policy and rules set by the college. - Ensured cleanliness, health, and safety policies were met. Show less

Campaign Intern

• May 2018 - Aug 2018

- Designed and created political mail and telephone surveys. - Distributed and collected surveys across two East Tennessee Counties. - Managed and provided oversight of various events while working with vendors and employees. - Established political contacts and network. - Attended various Federal, State, and local campaign events and fundraisers. - Analyzed results of mail and telephone surveys and used the data to advise candidates on key issues relating to the campaign. Show less