Customer Service Representative

• Oct 2022 - Present

Multimedia Graphic Designer

• Jan 2000 - Present

Freelance Multimedia Graphic Designer I am a versatile Graphic Designer with extensive experience in: PRINT: Brochures and Newsletters, Flyers & Stationery, Logos & Business Cards, Signs & Advertising MULTIMEDIA: Video Digitizing, Video Editing, Video Photomontages, DVD Marketing Design PHOTOGRAPHY: Portrait & Scenic Photography, Retouching/Editing, Photograph Restoration, Digital Imaging I am also an avid crafter, and a passionate and inventive creator of unique and individual projects.

Administrative Assistant

• Mar 2019 - Jun 2020

Successfully managed and coordinated daily schedules and maintenance of holiday resort consisting of 300+ members. Daily Duties: Managed all administrative functions. Handled phone calls, mail and email. Scheduled appointments and kept member information updated. Completed light accounting duties. Ordered and received supplies. Performed basic repairs and troubleshooting with computer systems, printers and shredders. Answered questions and concerns of both clients and prospective buyers. Acted as liaison between members and board of directors.

Senior Graphic Designer

• May 2014 - May 2015

Headed and managed Printing Division, in charge of all aspects of design and production. Designed, proofed and produced brochures, business cards, catalogues, calendars, information booklets, flyers, notepads and more. Hired to initiate and establish the new Print Division, added to the company in early 2014. Trained and oversaw others in use of printing and production tools. • Helped to establish a solid client base where none existed before. • Developed advertising media to promote the new Print Division • Assisted in the acquisition of several large clients, securing several annual accounts.

Copy Lead

• Dec 2009 - May 2014

Designed, proofed and printed all manner of print media, including brochures, business cards, wedding invitations and wide-format printing. Advised on paper qualities and strengths, design layouts and presentations. Fully trained on folders, binders, laminators, cutters and stamp printers. Designed booths, display tables, posters and signage to feature monthly specials and in-store events. Developed contests and promotions to increase sales. Built a solid-based clientele of repeat Copy and Print customers.

Graphic Designer

• Jul 2005 - Jun 2006

Successfully translated subject matter and cultural references into concrete designs for newsletters and promotional materials. Created design theme and graphics for marketing, sales presentations and training classes. Participated in team effort to produce new software application used to streamline community data processing. Key Achievements: • Designed and implemented four interactive maps for the client’s website, featuring data displays, topical information and live web links. • Re-designed client’s existing website, increasing traffic flow and business inquiries. • Successfully met daily challenges and eagerly learned new techniques and applications to ensure client’s needs were met and exceeded.