Experience

Notre Dame High School Gr. 7-12, Elmira NY

• United States
• Education Administration Programs
• 1 - 100 Employee

• Director of Advancement & Alumni Relations

  • Aug 2018 - Present



The Arc of Chemung-Schuyler

• United States
• Individual and Family Services
• 1 - 100 Employee

• Public Relations Assistant

  • Mar 2017 - Jul 2018

  • Events planning and fundraising • Cultivated major gifts from new and existing donors to meet goals • Public presentations and table events to increase community awareness • Development of outreach materials • Website and social media updates • Established improved donor relations through increased personal contact • Responsible for maintaining Donor database • Creating new editorial data • Create and send internal newsletter • Assist with development of story ideas for internal and external newsletters and social media • Devised optimal communications strategies to reach target audiences. Planned and publicized events, negotiated vendor contracts Show less



Corning Incorporated

• United States
• Glass, Ceramics and Concrete Manufacturing
• 700 & Above Employee

• Event Coordinator

  • Apr 2010 - Jul 2016

  • Planning and executing events for divisions within Corning Incorporated • Collaborating cross-functionally with core team of experts in security, media, food services, and tradeshows • Lead high level events as event manager including multiple day and off site events • Maintain customer relationships in order to provide superior customer service to all divisions and customers • Track registration reports for customer attendance and requirements • Coordinate travel requirements as needed • Negotiate with third party vendors • Purchase (procure) supplies and other items as required • Monthly credit card and event reconciliation • Track budget per customer requirements Show less



Community College

• Office Manager

  • Mar 2008 - Jan 2010

  , Student Disability Services, Corning NY •Point of contact for incoming students with disabilities •Collect required data, paperwork, and information about student accommodations required •Assisted the coordinator with scheduling meetings, calendar requests, as well as student testing modules and academic test scheduling •Responsible for keeping office and student files current •Responsible for auditing and purging outdated files as well as data pertaining to disability policies and laws •Responsible for campus open house and new admissions tradeshow set up Show less



American Express

• Customer Service Manager

  • Oct 2000 - May 2004

  Provided customer service to over 300 companies•Resolved customer complaints and minimized write-off’s•Provided guidance and training to agents to reduce errors•Created best practice/Standard Operating Procedures documents•Coordinated with internal departments as well as external vendors to provide quality service and maintain budget goals•Writing reports and business correspondence•Managing customer expectations•Preparing daily, weekly and monthly reports for senior managers•Coaching and developing team members in soft skills•Promoting products and services Show less

• Travel Counselor

  • Nov 1994 - Oct 2000

  Provide travel arrangements for corporate travelers •Supported corporate preferred vendors in order to avoid excess fees and over budget travel•Responsible for facilitating travel arrangements for corporate clients, while minimizing write-off’s and collecting the maximum commission for company