Experience

Inter_ Intermersive Art Museum
• Director of Experience

  • Jun 2022 - Present


Event Network / Hudson Yards

• Director of Stores

  • 2019 - 2020

  As Director of Stores, I demonstrated meticulous attention to detail in the management of multiple retail stores and partnered with VP of stores, CMO, EVP of stores, and EVP of purchasing to assess operations and adapt strategies. A few of my key achievements include: • Facilitated hiring and training of 30 leadership and associate employees supporting three upscale giftshops including NYC's newest attraction and highest outdoor observatory in Western Hemisphere. • Aligned sales processes with customer experience and revenue objectives exceeding goal by 22% totaling $11.5M. • Tracked top selling items, placement, and inventory levels to adjust pricing resulting in 10% profit growth. Show less



Fossil Group, Inc.

• United States
• Retail
• 700 & Above Employee

• District Manager - Fossil Group / Skagen

  • Jun 2016 - Jun 2019

  In this role, I spearheaded retail operations across 11 brand stores in New York supporting $37M in annual sales including development of sales and experience goals, hiring management, and reporting performance to CEO and SSC. A few of my key contributions include:• Cultivated an environment valuing teamwork, innovative development, and cross-functional collaboration.• Coordinated pop-up events in partnership with public relations and social media influencers driving brand awareness and bolstering rollout of tech gear and smart watches.• Recognized for top smart watch sales companywide and highest conversion growth at annual store meeting. Show less

• Area Manager / Skagen

  • Jun 2015 - Jun 2016

  As Area Manager, I directed retail vision and operations including defining sales goals, forecasting recruiting and hiring requirements for seven brand and outlet stores, and building customer experience standards aligned with brand. A few of my key achievements include:• Partnered with cross-functional team to design and execute strategic marketing drivers and brand initiatives delivering $8M in annual revenue.• Fostered inclusive environment with engaged leaders leading to open communication, creative store visits, and virtual one-on-one meetings.• Planned and executed first kickoff brand/outlet store meeting in NYC to set expectations, facilitate guest engagement training, and educate staff on Danish "Hygge" culture. Show less

• Store Manager / Skagen

  • Jun 2014 - Jun 2015

  In this role, I orchestrated initial brand store opening in US including logistics planning and execution and communicating weekly updates to VP, creative director, and head of inventory planning. A few of my key achievements include:• Recruited and hired 45 top talent leaders and associates enabling delivery of strategic objectives.• Collaborated with creative team plan and execute pop-up store for Morgan Stanley employees and tenants ahead of Father's and Mother's Day resulting in 10% traffic growth, brand awareness, and repeat guests. Show less



Abercrombie & Fitch Co.

• United States
• Retail
• 700 & Above Employee

• District Manager

  • May 2012 - May 2014

  As District Manager, I oversaw activities supporting $20M annual revenue including implementation of practices aligned with German labor laws and regulations aligned with company objectives and standards. One of my key contributions:• Developed comprehensive recruiting strategy achieving 500 associate and 28 degreed manager hires.

• District Manager

  • Jun 2009 - Jun 2012

  In this role, I led district operations supporting $200M in revenue over two years with a team of seven recruiters and five managers including team leadership and development, strategy development, and planning and fulfilling staffing requirements. One of my key contributions:• Scaled operational capabilities by leading recruiting and hiring of 3K associates and 58 degreed managers.

• District Manager

  • Apr 2003 - Aug 2009

  Directly managed the daily operations, recruiting and hiring, store experience, diversity and merchandising of nine Abercrombie & Fitch, abercrombie, and Hollister Co. storesResponsible for $24K in fiscal years 2003-2009 salesManaged a team of 45-50 managers and a total of 540 part time associates.Determined staff promotions and demotions, and terminated employees when necessary.