Experience

SmartPak

• United States
• Retail
• 100 - 200 Employee

• Outbound Development Specialist at SmartPak

  • Mar 2017 - Present

• Product Specialist

  • Jun 2014 - Mar 2017

  -Team manager and difficult customer advisor for weekday, evening, and weekend shifts -Coordinated trainings for new hires with Customer Care Managers -Assist customers in defective product resolution, returns, in addition to monitoring numerous accounts to ensure a positive customer experience -Provide customers with equine supplement consultations while utilizing extensive sales training to provide positive results and goal achievement -Exhaustive attention to detail with an error report rate of .02 month over month-Task assignment lead for Sample Distribution Program and daily call distribution for Surgery Reimbursement Program inside Customer Care Team-Performed practice calls with new hires while presenting them with real and challenging scenarios -Provided feedback to managers on new hire preparedness and performance while in training Show less



Mary Kay Global

• United States
• Personal Care Product Manufacturing
• 700 & Above Employee

• Independent Beauty Consultant

  • Jun 2013 - Jun 2016

  Providing top notch service and sales to beautiful women all over the country. Building fully customized beauty and skin care routines designed to enhance each person's natural beauty. Providing top notch service and sales to beautiful women all over the country. Building fully customized beauty and skin care routines designed to enhance each person's natural beauty.



Centenary University

• United States
• Higher Education
• 300 - 400 Employee

• Farm Assistant

  • Jan 2014 - May 2014

  -Provide routine treatment to superficial and orthopedic injuries -Supported farm staff in the daily care and operation of the equine facility -Worked cooperatively with staff and students to provide optimal care to our 100 horses

• Manager of Office Operations

  • Sep 2011 - Jan 2014

  -Responsible for collaboration of team schedule, videography of Home games, secretarial duties, and assisting Head Coach in recruit coordination -Communicating with potential recruits -Execute administrative tasks (Filing, basic accounting functions, scheduling)



Breyer Animal Creations

• United States
• Advertising Services

• Marketing & Event Planning- Intern

  • Jun 2013 - Aug 2013

  -Assisted in daily office operations -Collaborated with fellow employees to help orchestrate and plan large events -Managed and operated The Kids Jump Event at BreyerFest 2013 -Coordinated with project lead to ensure all BreyerFest workshop supplies were purchased, packed, and accounted for upon arrival of the event. -Assisted in daily office operations -Collaborated with fellow employees to help orchestrate and plan large events -Managed and operated The Kids Jump Event at BreyerFest 2013 -Coordinated with project lead to ensure all BreyerFest workshop supplies were purchased, packed, and accounted for upon arrival of the event.