Experience

Invivyd

• United States
• Biotechnology Research
• 1 - 100 Employee

• Human Resources Operations Specialist

  • Jun 2022 - Present



ElevateBio

• United States
• Biotechnology Research
• 200 - 300 Employee

• People Operations Coordinator

  • Apr 2021 - May 2022



Blueprint Medicines

• United States
• Biotechnology Research
• 400 - 500 Employee

• Recruiting Coordinator

  • Jan 2020 - Apr 2021



Beacon Hill Staffing Group

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Office Coordinator

  • Feb 2018 - Dec 2019



Samel Insurance Agency, Inc.

• United States
• Insurance
• 1 - 100 Employee

• Personal Lines Client Representative

  • Dec 2016 - Feb 2018

  •Proven ability to thrive in a fast-paced environment and efficiently prioritize tasks based on urgency •Maintain precise records of all client transactions and interactions of inquiries, client issues, invoices and policy changes •Consult clients on insurance policies, products, and services including coverage and placement pertaining to individual cases •Customize policies, submit applications and terminate accounts based on client needs and wishes •Review and process claims, applications, policy change requests, binder preparation, payments and inquiries •Track policy and endorsement statuses to verify it was processed correctly •Maximize company sales using cross-selling techniques for products based on a variety of insurance lines •Translate complex terminology into simple language and understanding for clients •Create and assign a blog schedule for staff members Show less



Tables to Teapots

• Acton, MA

• Receptionist/Office Coordinator

  • May 2014 - Dec 2016

  ● Created accounts for new clients and reviewed the terms and conditions of their specific contract ● Operated the front desk with customer service, phone management, client paperwork, cash register and administrative work ● Scheduled appointments, consultations, interviews and coordinated staff member schedules ● Managed customer service issues, made judgment decisions based on client satisfaction and company policy, created solutions for issues/complaints ● Coordinated arrangements with incoming and outgoing inventory ● Oversaw client's accounts and kept clients updated on product sales ● Participated in consultations with clients on pricing and staging strategies ● Created content for social media platforms using catalog inventory to build brand awareness and attract customers Show less



Probation and Parole Office

• Dover, NH

• Internship

  • Sep 2015 - Dec 2015

  - Supervised probationers and parolees under guidelines from the court - Kept records of meetings with clients and house/office visits -Updated probationer/parolee's files with drug-test results, medications, jobs, violations, and police reports -Approved/declined annulments by reviewing criminal records and eligibility policies - Supervised probationers and parolees under guidelines from the court - Kept records of meetings with clients and house/office visits -Updated probationer/parolee's files with drug-test results, medications, jobs, violations, and police reports -Approved/declined annulments by reviewing criminal records and eligibility policies



Concord District Court

• United States
• Law Practice
• 1 - 100 Employee

• Probation Officer Intern

  • May 2012 - Jun 2012

  To visit and check in on parolees during their probation period with a probation officer. As well as, to fill out probation paperwork of terms and requirements of the probation that the judge assigns in court. To visit and check in on parolees during their probation period with a probation officer. As well as, to fill out probation paperwork of terms and requirements of the probation that the judge assigns in court.