Kelechi Ragland

Web Developer at The Bird's Nest Student Agency
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Contact Information
us****@****om
(386) 825-5501
Location
Louisville, Kentucky, United States, US

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Bio

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Credentials

  • Microsoft Office: Excel Associate (Excel and Excel 2019)
    Microsoft
    Dec, 2021
    - Nov, 2024

Experience

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Web Developer
      • Jan 2023 - Present

      • Developed marketing and advertising materials for client’s social media accounts. • Assisted with production for video content for various client businesses. • Collaborated with clients and teams to establish content calendars to develop and coordinate marketing strategies for each month. • Developed marketing and advertising materials for client’s social media accounts. • Assisted with production for video content for various client businesses. • Collaborated with clients and teams to establish content calendars to develop and coordinate marketing strategies for each month.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Information Technology Help Desk
      • Sep 2019 - Jan 2023

      • Relied on to transfer customer service calls, arrange package pick-up, and monitor package retrieval to MITC office employees. • Assist customers with technology issues pertaining to passwords and other user problems. • Provide visitor parking passes by coordinating paperwork. • Relied on to transfer customer service calls, arrange package pick-up, and monitor package retrieval to MITC office employees. • Assist customers with technology issues pertaining to passwords and other user problems. • Provide visitor parking passes by coordinating paperwork.

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Software Support Specialist Intern
      • Jun 2022 - Aug 2022

      • Developed excel sheets for connection information to customer servers. • Traversed through customer servers using various VPN protocols with virtual machines to validate information and fix customer database issues using SQL code. • Communicated with multiple customer contacts to effectively confirm connection criteria and proper account credentials for Bastian support staff. • Developed excel sheets for connection information to customer servers. • Traversed through customer servers using various VPN protocols with virtual machines to validate information and fix customer database issues using SQL code. • Communicated with multiple customer contacts to effectively confirm connection criteria and proper account credentials for Bastian support staff.

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Cashier
      • Jul 2021 - Aug 2021

      • Responsible for helping to unload deliveries and checking in products. • Maintained accurate and attractive merchandise displays in order to maximize purchases. • Provided proficient customer service and handled the payment transactions for hundreds of customers daily. • Responsible for helping to unload deliveries and checking in products. • Maintained accurate and attractive merchandise displays in order to maximize purchases. • Provided proficient customer service and handled the payment transactions for hundreds of customers daily.

  • Trinity Full Gospel Baptist Church
    • Bowling Green, Kentucky, United States
    • Media Coordinator
      • Jun 2016 - Aug 2021

      • Managed media technology during church services. • Catalogued audio, video, and production equipment regularly. • Managed media technology during church services. • Catalogued audio, video, and production equipment regularly.

    • United States
    • Restaurants
    • 700 & Above Employee
    • Line Cook
      • Jul 2018 - Aug 2019

      • Provided customer service to fulfilling accurate orders in a timely and efficient manner. • Depended on to set up cook stations and stocking them with the necessary prep supplies. • Provided customer service to fulfilling accurate orders in a timely and efficient manner. • Depended on to set up cook stations and stocking them with the necessary prep supplies.

Education

  • University of Louisville
    Bachelor of Science in Business Administration in Computer Information Systems | Minor in Marketing, Business Process Management and Web Development
    2019 - 2023

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