kelechi Nelson-Atuonwu
Software Project Manager at eHealth4everyone- Claim this Profile
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Bio
Credentials
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EF Standard English Test Certificate
EF Standard English Test (EF SET)Jan, 2020- Nov, 2024
Experience
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eHealth4everyone
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Nigeria
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Hospitals and Health Care
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1 - 100 Employee
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Software Project Manager
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Jul 2021 - Present
Manage and lead a development team consisting of product designers, Front-end and back-end developers, data analysts, quality assurance testers, and public health analysts to deliver Multi-source Data Analytics and Triangulation (MSDAT) platform project for the Federal Ministry of Health Nigeria (FMoH), funded by Bill and Melinda Gates Foundation (BMGF) Key Responsibilities: - Obtain and document business requirements with internal and external stakeholders. - Liaise with the development team to identify and understand the needs of the customers - Analysis and documentation of business needs. - Brainstorm and come up with innovative dashboards to meet the identified needs of stakeholders - Extensively gather, analyze and validate requirements for implementing proposed dashboards - Document the functional and technical requirements for stakeholders - Support the development of prototypes concerning proposed dashboards - Communicate the ideas via mock-ups, diagrams, and prototypes to application developers - Support the implementation of solutions from conceptualization to deployment of dashboards Show less
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Awa Customer Limited
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Nigeria
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Customer Care Representative
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May 2019 - Oct 2020
- Solely responsible for creating and developing the customer care department. - In charge of handling customer queries, attending to customer inquiries, and ensuring maximum customer satisfaction. - Oversee all forms of communication to the company's clients. - In charge of live chats, email updates, phone conversations. - Solely responsible for creating and developing the customer care department. - In charge of handling customer queries, attending to customer inquiries, and ensuring maximum customer satisfaction. - Oversee all forms of communication to the company's clients. - In charge of live chats, email updates, phone conversations.
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Teacher
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Jan 2018 - Jan 2019
Responsible for coaching 9th graders on physical and health education as well as organizing practical sports sessions. Responsible for coaching 9th graders on physical and health education as well as organizing practical sports sessions.
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Education
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2013 - 2017
University of Ilorin
Bachelor of Science - B.Sc, Physiology, General
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