Keith Underwood

Vice President of Sales at Specialty Bolt and Screw
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Contact Information
us****@****om
(386) 825-5501
Location
St Albans, Vermont, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Limited working proficiency

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Charles (Allen) Palmer II

The character of a person cannot be easily written about in a short paragraph, but I will do my best. I have personally known Keith for over 30 years, and have worked with (and for) him also. In this time, he has been a colleague, mentor and trusted friend, whom I have relied upon for guidance, business advise, brutal honesty, and as a moral compass (when I doubted my own judgement). His insight into people, ability to read the Sales Market and its players, and strategies for best results both short and long term are exceptional. He finds niche business opportunities that are often overlooked, then gives them the personal attention needed to make both sides successful. Moreover, his 'love of the pursuit' is downright infectious. I cannot think of a more respected, qualified, and grounded individual to lead any Business to their upmost potential than Keith; I whole-heartedly recommend him, and invite any inquiries to contact me if further examples are required.

LinkedIn User

It is with great pleasure I offer a recommendation for Keith. I’ve worked with Keith and his team for almost a decade, and transitioned two companies and 5 locations with his guidance. Keith is a man of his word and holds to his commitments. Please reach out to me if you would like more info.

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Experience

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Vice President of Sales
      • Jan 2013 - Present

      SBS January 2013 | September 2023 The industry leader in Supply Chain Focused Inventory Management Solutions, providing a secure supply of critical parts to manufacturing lines worldwide. I led sales and aligned long-term strategy, including personnel, physical expansion, asset allocation, and process execution. Established corporate target market, defined value proposition, and created long-term growth and forecasting strategy, expanding geographic markets in the U.S., Mexico, Canada, Europe, and Asia.  Reversed a three-year sales decline, increasing appointments by 50% within the first six months and repositioning the company as a supply chain management firm with a distinctive market approach emphasizing service, value, cost, and quality.  Achieved a 23% sales increase in year one. Established forecast-driven sales goals and performance metrics, standardized sales processes, and implemented a CRM program and procedures.  Increased average sales per employee by 150% by transforming the company’s global business model. Developed Business Development Specialists trained in Solution and Consultative sales approaches, created uniform presentations, improved client onboarding, and led a cultural shift to an international supply chain consultancy.  Reduced client onboarding costs by 35% by creating a New Business Development department with new, structured onboarding procedures, from quoting to the initial year of service.  Led alpha, beta, GTM strategy, and launch of an automated inventory scan process, enabling the sale of a fully automated solution linked to robust supply chain delivery software with projected sales of $5M-$7M.  Created Intellibin, real-time monitoring of client usage and responsive actions, reducing client inventory by up to 90%, eliminating regular inventory monitoring, expediting, and stockouts, cutting interactions by 30%, and boosting sales by $5M. Show less

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Independent Consultant
      • 2013 - Aug 2023

      Consult with prospective investors in the industrial manufacturing and supply sectors. Responsible to provide ethical advice on distribution model, financial strength, and business practices in relation to soundness of business model. Consult with prospective investors in the industrial manufacturing and supply sectors. Responsible to provide ethical advice on distribution model, financial strength, and business practices in relation to soundness of business model.

    • United States
    • Information Services
    • 700 & Above Employee
    • Independent Consultant
      • Nov 2008 - Nov 2020

      Consult with prospective investors in the industrial manufacturing and supply sectors. Responsible to provide ethical advice on distribution model, financial strength, and business practices in relation to soundness of business model. Consult with prospective investors in the industrial manufacturing and supply sectors. Responsible to provide ethical advice on distribution model, financial strength, and business practices in relation to soundness of business model.

    • Switzerland
    • International Trade and Development
    • 1 - 100 Employee
    • North Atlantic Sales Manager
      • Jul 2012 - Jan 2013

      KVT-Fastening July 2012 | January 2013 Expert in high-quality, special fastening applications and engineering solutions. North Atlantic Regional Sales Led operations, business development, and finance.  I opened a new market, with first-year sales of $250K and a market potential of $5M through collaboration with engineers, EPA, and Federal Rail Administration, providing risk analysis, procurement alignment, cost management alignment, and project quality assessment, resulting in a solution to address train brake system leakage for WABTEC.  We achieved a 13.9% efficiency gain and supported Bosch's LEAN initiative by working with Bosch to develop and introduce mandrel-driven plugs, streamlining the production process and eliminating the need for secondary machining. Show less

    • United States
    • Manufacturing
    • 400 - 500 Employee
    • Regional Sales Manager
      • Oct 2011 - Jan 2012

      •Hired in a regional sales position to develop an industrial supply company in the Northeast region. • In training to lead the Northeast division of a national acquisition company •Hired in a regional sales position to develop an industrial supply company in the Northeast region. • In training to lead the Northeast division of a national acquisition company

    • United States
    • Wholesale
    • 1 - 100 Employee
    • Regional General Manager
      • Apr 2010 - Apr 2011

      Hodell-Natco Industries April 2010 | April 2011 Industrial fastener supplier specializing in inventory management, supply chain efficiency, and value. Northeast Regional Manager Managed a team of four and recruited and hired office, warehouse, and sales professionals. Redesigned and implemented a robust P&L strategy, replacing the previous ineffective approach. Within sales, focused on maintaining the existing client base and actively pursued new market opportunities for sustainable growth.  Within three months, I turned around the struggling acquisition, boosting EBITDA from -35% to +7% by identifying operational inefficiencies in inventory and payroll and revitalizing the branch's profitability and efficiency. Show less

    • United States
    • Manufacturing
    • 700 & Above Employee
    • National Strategic Sales (Dawg Inc.)
      • Oct 2009 - Apr 2010

      Brady October 2009 | April 2010 A global leader in safety, identification, and compliance solutions. National Strategic Sales Developed a national direct sales program for Dawg Inc., Brady Corp., and SPC Absorbent Products division for the national industrial absorbent materials market. Designed, built, and executed corporate market strategy. Led a team of two.  I established superior North American material channels in South and Central Asia through collaboration with international brokers in Turkey, Saudi Arabia, and Japan, generating a forecasted $1-2M incremental revenue in year one. Show less

    • District Manager
      • Nov 1998 - Oct 2009

      Fastenal December 2005 | October 2009 Provides industrial supplies to manufacturing, construction, and government customers in 25 countries District Manager Oversaw 36 sales employees in 12 locations and led sales, personnel, and financial operations for $7M BU. I revived a struggling district that ranked in the bottom quartile by improving employee retention, sales growth, and profitability. I initiated successful National Account programs in collaboration with National Accounts, including Unilever, Energizer, and Solo Cup. Spearheaded vital account relationship management and negotiations. Managed recruiting, retaining, developing, and promotions. Oversaw district P&L, forecasting, and budgets. Promoted from GM (1998-2005).  I attained sales, operations, and profit performance ranking in the top 25% of international industrial supply businesses, earning recognition for achieving the "Most Improved District" in 2006.  Reduced district staff turnover from 84% to 12%, earning recognition as the "Top Performer for Personnel." Show less

Education

  • The Ohio State University
    Architecture, Leadership Studies
    2001 - 2003
  • Post University
    Bachelor of Business Management (BBA), International Business
    2012 - 2018
  • Fastenal School of Business
    Business, Management, Marketing, and Related Support Services
    2002 - 2009

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