Experience

ChannelSight

• Ireland
• Software Development
• 1 - 100 Employee

• eCommerce Manager

  • Jan 2021 - Present

  Responsible for ecommerce inventory and in-stock related programs in support of our retail and brand clients within the ChannelSight Engage Digital Commerce Acceleration Team. Leading programs, projects and cross-functional initiatives to ensure our clients are offering their customers realistic insight into what they’ll receive when they place an order online.I recommend, build and help execute business cases to support new ecommerce in-stock and inventory strategies, partnering with operations, merchant, technology and distribution teams to identify new opportunities to improve ecommerce in-stock and inventory customer experience; leads cross-functional programs to drive execution against new initiatives.



The Chawke Group

• Ireland
• Hospitality
• 1 - 100 Employee

• Stock Controller

  • Jul 2011 - Jan 2021

  - Ensure stock availability- Handle purchases and transfers- Organise storage- Record inventory- Undertake audits- Maintain records of purchases, pricing, and other important data- Enter inventory data in the computer system- Prevent overstocking and ordering- Install and configure software and computer systems.- Troubleshoot and resolve issues with software or hardware.- Help Managers resolve their technical problems.- Providing technical support across the company (this may be in person or over the phone)



SAUSAGEFEST

• United States
• Retail

• Co-Founder

  • Sep 2012 - Aug 2014

  Tom, Adam and I are not only very close friends, but we are also co-founders of Sausagefest. One afternoon we got chatting and we all expressed a similar interest in setting up and operating our own business. We all love working, cooking and being social. After further discussion we were able to combine all this by deciding to hit the Irish music festival scene with a food trailer. We started from scratch, from buying a food trailer, sourcing suppliers and getting all necessary permits in order to operate. Honestly we learnt the hard way with coping of operating your own business. We shared laughter, sweat and tears. They say never mix friends with business, we did and I must say it was the most fantastic experience I've ever had.



permanent tsb

• Ireland
• Banking
• 700 & Above Employee

• Customer Service Advisor

  • Sep 2008 - Feb 2011

  - Assisting customer queries using various CRM's. - Liaising with branch and operations staff. - Identify customer issues and proactively seek solutions- Adhere to all performance metrics and support the department in achievement of business goals- Use multiple IT solutions simultaneously - Assisting customer queries using various CRM's. - Liaising with branch and operations staff. - Identify customer issues and proactively seek solutions- Adhere to all performance metrics and support the department in achievement of business goals- Use multiple IT solutions simultaneously