Chief Operating Officer

• Oct 2022 - Present

Consultant

• Apr 2022 - Oct 2022

Chief Operations Officer

• Mar 2016 - Mar 2022

As COO, served as the strategic lead over Case Management, Therapeutic Programs, Clinical Services, Facilities Maintenance & Operations, Food Services, Human Resources, Mission Support Services, Donation Warehouse Distribution Center, IT Client Data Management Systems, Vocational Training and Community Life Programs for UGM-TC's 10 acre campus. Responsible for the Emergency Overnight Shelter, Residential Services and Vineyard Apartment programs and curriculums all serving Tarrant County's unsheltered and formerly homeless population. Responsible for the development, documentation and implementation of all organizational Policies & Procedures, Job Descriptions, Departmental Outcomes, Safety & Risk Management Procedures and Program Evaluation. Trained and managed all staff in the areas of Emergency Preparedness, Verbal De-escalation & Crisis Intervention and Servant Leadership. Show less

Executive Director

• Jun 2014 - Feb 2016

Responsible for the day-to-day operations of the collaborative project The Cottages at Hickory Crossing which houses 50 of Dallas County's most difficult to serve homeless Neighbors who have mental health disabilities and criminal histories. In partnership with Dallas County Jail Diversion Program, Metrocare, CitySquare, Central Dallas Community Development Corporation and UT Southwestern, services provided inside a gated community of fifty 400 square foot cottages that will address the physical, mental, chemical and social needs and challenges of this vulnerable population. Show less

Consulting Social Worker

• Dec 2012 - Aug 2014

Served as a Consulting Social Worker to develop internal policies and practice for Social Work processes including home visits/assessments of patients and their support systems. Served as a Consulting Social Worker to develop internal policies and practice for Social Work processes including home visits/assessments of patients and their support systems.

Vice President of Community Services & Chief Operations Officer

• Sep 2005 - May 2014

Responsible for managing the day-to-day operations of CitySquare (formerly Central Dallas Ministries) and the Community Services Programs: TRAC, CHS, Project Access, AmeriCorps, NKN, LAW, Resale and IFHR-D ; as well as the overall administrative operations: Finance, Development, IT, Human Resources and Facilities Management. Responsible for implementing departmental and program strategies, oversaw personnel management, managed outcome data collection and oversaw physical plant operations for the organization. Show less

Practice Administrator

• May 2003 - Sep 2005

Managed the daily operations of a community based health service organization for the uninsured and working poor of Dallas; providing medical, dental, pharmaceutical and preventative health education. Responsible for all budgetary, administrative, operational and supervisory functions of the 20 employee, 2 Physician, 2 Dentist practice. Managed a $2 million operating budget. Provided strategic oversight resulting in a practice growth from 3,700 annual patient visits to 17,500 annual patient visits. Show less

Corporate Director of Human Resources

• Sep 1992 - May 2003

Responsibilities for Millwood Hospital and The EXCEL Center of Fort Worth (combined 200 employees) included: hire/recruit and terminate employees; administrate employee benefits; 401(k) administration; OSHA reporting; COBRA administration; Wage and Salary administration; Workers Compensation administration; serve as Risk Manager, Corporate Compliance Officer, Staff Development Director, Employee Relations Chairman and Y2K Coordinator to prepare for potential issues related to Y2K; provided internal EAP services. Served as member of the Senior Management Team with Administrator - On - Call responsibilities. Served as Corporate Consultant to other hospitals for HR and JCAHO preparation/improvement. Oversaw and supervised Medicaid Rehabilitation Services, Maintenance, Housekeeping and Dietary departments. In addition to local responsibilities, oversaw all Human Resources functions for Ft. Lauderdale Hospital (Florida), Summit Hospital (New Jersey) and Pride Institute (Minnesota). Show less