Keith Wilkening
Assistant Manager - Sales Department at Von Tobel- Claim this Profile
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Topline Score
Bio
Credentials
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Festool Dealer Training 101
Festool USA -
Festool Dealer Training 102
Festool USA -
Universal EPA Certification for HVAC
EPA
Experience
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Von Tobel
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United States
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Building Materials
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1 - 100 Employee
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Assistant Manager - Sales Department
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2007 - Present
Initially hired to oversee the paint department, I was made a keyholder within two weeks and then assistant manager shortly after. I strive to maintain high employee and customer satisfaction while also keeping sales margins and profitability high. I can think ahead and pinpoint potential issues and come up with solutions before problems arise. My versatility has proven to be useful as I have filled in for nearly every position in the store, from cashier to manager, during other employee’s extended time off. • Trained all new sales employees • Oversaw major remodel of the kitchen department displays • Arranged product placement and merchandise displays • Created displays and chose products to demonstrate when the high end Festool product line was introduced in the store; completed multiple product trainings in store and at Festool’s training center • Maintained inventory and ordered products as needed • Coordinated large orders with the yard to ensure timely delivery • Assumed the role of Yard Manager when there was a long-term vacancy • Handled customer concerns and complaints • Served as Safety Manager for 9 years Sales Leadership | Communication | Vendor Relations | Customer Service | People Management | Inventory Management | Merchandising | Safety Show less
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Maintenance Department
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2005 - 2006
Hired to maintain the building and grounds of a 490 unit apartment complex. I consistently completed more daily work orders than the other maintenance employees. • Responded to tenants’ calls for repairs to electrical systems, appliances, HVAC units, Intercoms, and plumbing • Responded to emergency calls after hours while on-call • Operated and maintained equipment (scissor lift, bobcat, lawn tractor, etc.) • Organized shop and stocked parts and supplies Procedures | Communication | Time Management | Problem Solving | Technical Knowledge Show less
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Company Owner
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2001 - 2005
Owned and operated a painting, decorating, and general maintenance company. I worked hard to gain client trust and achieve complete satisfaction. • Worked for a wide range of clients, with many different types of projects including homes, daycares, and trailer reconditioning. I had a part time employee who painted murals. • Estimated and bid jobs • Organized supplies and equipment • Filed for permits • Billed clients and collected payments Sales | Customer Satisfaction | Marketing | Quotes | Business Plans | Scheduling | Budgeting | Invoicing Show less
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Community
