Keith Wilkening
Assistant Manager - Sales Department at Von Tobel- Claim this Profile
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Bio
Credentials
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Festool Dealer Training 101
Festool USA -
Festool Dealer Training 102
Festool USA -
Universal EPA Certification for HVAC
EPA
Experience
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Von Tobel
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United States
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Building Materials
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1 - 100 Employee
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Assistant Manager - Sales Department
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2007 - Present
Initially hired to oversee the paint department, I was made a keyholder within two weeks and then assistant manager shortly after. I strive to maintain high employee and customer satisfaction while also keeping sales margins and profitability high. I can think ahead and pinpoint potential issues and come up with solutions before problems arise. My versatility has proven to be useful as I have filled in for nearly every position in the store, from cashier to manager, during other employee’s extended time off.• Trained all new sales employees • Oversaw major remodel of the kitchen department displays• Arranged product placement and merchandise displays• Created displays and chose products to demonstrate when the high end Festool product line was introduced in the store; completed multiple product trainings in store and at Festool’s training center• Maintained inventory and ordered products as needed• Coordinated large orders with the yard to ensure timely delivery• Assumed the role of Yard Manager when there was a long-term vacancy• Handled customer concerns and complaints• Served as Safety Manager for 9 yearsSales Leadership | Communication | Vendor Relations | Customer Service | People Management | Inventory Management | Merchandising | Safety
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Maintenance Department
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2005 - 2006
Hired to maintain the building and grounds of a 490 unit apartment complex. I consistently completed more daily work orders than the other maintenance employees.• Responded to tenants’ calls for repairs to electrical systems, appliances, HVAC units, Intercoms, and plumbing• Responded to emergency calls after hours while on-call• Operated and maintained equipment (scissor lift, bobcat, lawn tractor, etc.)• Organized shop and stocked parts and suppliesProcedures | Communication | Time Management | Problem Solving | Technical Knowledge
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Wilk Enterprises
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United States
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Entertainment
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1 - 100 Employee
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Company Owner
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2001 - 2005
Owned and operated a painting, decorating, and general maintenance company. I worked hard to gain client trust and achieve complete satisfaction.• Worked for a wide range of clients, with many different types of projects including homes, daycares, and trailer reconditioning. I had a part time employee who painted murals.• Estimated and bid jobs• Organized supplies and equipment• Filed for permits• Billed clients and collected paymentsSales | Customer Satisfaction | Marketing | Quotes | Business Plans | Scheduling | Budgeting | Invoicing
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Community
