Experience

Cayenta

• Canada
• Software Development
• 100 - 200 Employee

• Senior Application Consultant

  • Apr 2019 - Present



City of Grand Rapids

• United States
• Government Administration
• 200 - 300 Employee

• • Jan 2017 - Apr 2019

• • May 2014 - Jan 2017

• • May 2013 - May 2014

  Assists citizens with issues spanning several city departments. Trains new employees with the software, policies and procedures of the department. Processes payroll for an office of 12.



Grand Rapids Police Department

• Greater Grand Rapids, Michigan Area

• Emergency Communications Operator

  • Feb 2010 - May 2012

  Received, processed and relayed both non-emergency and emergency calls for service using telephones, Computer Assisted Dispatch software and two-way radios. Used rapid decision-making skills to provide the quickest possible service to citizens in need while ensuring the safety of first responders. Received, processed and relayed both non-emergency and emergency calls for service using telephones, Computer Assisted Dispatch software and two-way radios. Used rapid decision-making skills to provide the quickest possible service to citizens in need while ensuring the safety of first responders.



Army National Guard

• United States
• Armed Forces
• 700 & Above Employee

• Public Affairs Specialist

  • Apr 2005 - Apr 2011

  Contributed engaging news stories and photographs to local and national publications. Served with the 13th Sustainment Command (Expeditionary) in support of Iraqi Freedom 2009-2010. Contributed engaging news stories and photographs to local and national publications. Served with the 13th Sustainment Command (Expeditionary) in support of Iraqi Freedom 2009-2010.