Experience

Wrightington Wigan & Leigh NHS Trust

• United Kingdom
• Medical Practices
• 1 - 100 Employee

• Project Manager

  • Oct 2020 - Present



NHS Sheffield Clinical Commissioning Group (CCG)

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Project Manager – Contract

  • Jan 2020 - Apr 2020

  The CCG is a NHS organisation made up of the local GP practices for Sheffield. Responsible for planning commissioning of Sheffield’s healthcare services. The CCG work with other clinicians, healthcare professionals, patients and the public, to deliver high quality and cost effective healthcare services.Take over a failing project to deliver the new NHS Digital HSCN network service to three CCGs Sheffield, Barnsley and Bassetlaw.Project to deliver the service and migrate 147 GP Medical Centres and Practices across Yorkshire against a definitive timescale of July 2020. Prior to my arrival the project had failed to deliver. Within three weeks I had successfully restarted the deployment and set out with the third parties a new delivery plan to roll out the services to the GP sites, with minimal downtime during the busiest periods of the NHS calendar.Personally responsible for the project with reporting to the IT director, NHS Digital with plans and activates on a weekly basis. Redefining the risks and managing these on behalf of the three CCG.• Review and creation of new Deployment plan for 147 GP sites• Creation and delivery of a new communications plan• Management of third party deployment as part of the planed migrations• Management of the complex relationships of Medical Centre and the requirements to ensure service availability during in hours migrations



Lancashire Care NHS Foundation Trust

• United Kingdom
• Wellness and Fitness Services
• 700 & Above Employee

• Project Manager

  • Jul 2019 - Oct 2019

  Lancashire Care NHS Foundation Trust (LCFT) deliver mental health and learning disability services and have taken over delivery of services to South Cumbria as part of the service migration.Programme Lead / Senior Project Manager managing the successful IT work stream of a complex service transition. Transition for all Mental Health services in South Cumbria transferring into the Lancashire Care domain against an aggressive timescale. Leading 6 project managers for infrastructure, applications (including complex EPR migrations), hardware, Information Governance, health records, BI and information. Reporting to the IT director, SMT and the board with comprehensive integrated plans and reporting activities, creation of SLA’s and Risk reporting.



The Christie NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Programme Project Manager

  • Jul 2018 - Jun 2019

  The Christie is the largest single site cancer centre in Europe, treating more than 44,000 patients a year. The Christie has one of the largest trials portfolios in the UK, with over 550 active clinical trials.The Christie is also pioneering paperless working and rolling out a wide range of solutions to remove paper from the workflow and patient journeyWorking directly to the Head of Infrastructure to prioritise and evaluate the current demands for projects in the Digital Services department.Creation of a Project Management reporting tools and documentation galleries for all pipeline and in flight projects in the department.



Fujitsu

• IT Services and IT Consulting
• 700 & Above Employee

• IT Project Manager

  • Sep 2016 - Aug 2017

  Due to the nature of the work further information on request



Liverpool University Hospitals NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Project Manager Contract

  • Apr 2016 - Sep 2016

  Informatics Merseyside is an NHS shared service providing Information Management and Technology (IM&T) services to NHS organisations Informatics Merseyside delivers a range of services including informatics transformation and development, infrastructure and IT operations management to 15,000 users across the Merseyside health care system.



Andrew Page Ltd

• United Kingdom
• Construction

• IT Project Manager

  • Jun 2014 - Jan 2016

  Andrew Page Ltd are one of the UK’s largest distributor of car vehicle components, workshop equipment and tools. With 117 branches and rapidly expanding, Andrew Page are one of the UK's most successful motor factors. Working in Leeds and managing other major contractors across the UK.Reporting to the Director of IT services. Dedicated project resource for a whole project life cycle implementation on a company wide project. Provision of replacement unified telephony services to all branches and head office.From initial business analysis to tender creation, evaluation of the products and service providers to selection and implementation.Managing Project and Programme with multiple vendors and services. Managing 3rd party delivery streams and external project Managers.Hand on for the delivery with critical change management processing through the delivery.Implementation of the new unified communications platform delivered in core working hours with minimal or no downtime, creating a major financial saving to the business.• Management of new services and all aspects of delivery for a £1.4 million project.o Additional on boarding work for 20 new branches and creation of a transformation model for future implementations.



United Utilities

• United Kingdom
• Utilities
• 700 & Above Employee

• Project Manager

  • Sep 2012 - Jan 2014

  United Utilities provide water and sewage services to seven million people in North West England. Working in ICT on multiple projects over the contract period, interfacing into all areas of the business from site environments in water and sewage services to corporate data centres. Managing both IT led projects and projects controlled from other parts of the business including HR and Engineering divisions.•PI Replacement project Realtime Dashboard (RTD) - Corporate Data Historian. Working with Business Change as the IT lead Project Manager for the implementation of a replacement environment of the major telemetry control system. The Pi RTD replacement system is core to the telemetry reporting for United Utilities systems. The service sends information for water and waste water sites in near real time and presents to multiple user groups and environments. I was brought into the project to ensure the successful delivery of the new approval paper to the board. Creation of the requirements documentation, for the project and recommendation for separation of the RTD from existing delivery streams.Data Centre. Successful delivery of the Development plan and service requirements for relocation of the Core data centres for United Utilities. Working as part of the programme, creation of the requirements and migration planning for the relocation..Delivery of upgraded infrastructure links to multiple remote sites across the North West, interfacing with external providers and internal teams to ensure delivery meets with redevelopment timescales.Completion and closure of multiple long term projects. Review, re-planning and managed close of multiple delivery projects Site wide replacement of Telephony call centre information screensRemote interactive contact points for corporate informationTactical upgrades to current service provider networks



Yodel / Home Delivery Network

• Project Manager - Contract

  • Mar 2011 - Jun 2012

  Yodel is a new company formed from Home Delivery Network and DHL domestic. They are the second largest parcel logistics company is the UK. Providing Project management and business analysis on Projects in a very aggressive business environment, During the period of separation post the purchase of DHL domestic.My role in Yodel is to provide project management consultant services for multiple projects for a separation program of works designed to integrate DHL Domestic with the new business, reporting directly to the programme Director to manage the following key separation projects adhering strict full End-to-End Agile based Life Cycle process:• Success delivery of the migration project of mobile phone contract and equipment. Complex migration of over 1500 mobile accounts in 6 week end to end process. Delivered against very tight constraints to provide early completion bonus for Yodel.• Pay and Reward System Review. Roots up review of current Payroll system, and recommendations for the implementation of new Pay and Reward scheme for drivers and core employees. Including system configuration scoping, changes to the business process for Payroll and HR system. Removal of duplicate systems processes and improvement to Management MI on costs post the merger.• DHCP Migration. Management and communications as part of a large programme of work for separation of services to 60 depots and sites across the UK.• Hand Held Terminal Operator Migration for 10,000 units across the business. Migration of Mobile operator and upgrade to software.• Delivery of HD Video Conferencing systems in multiple using internal and third party services• Project management of the expanded Mobile phone fleet and implementation of audit management for 5100 additional mobile phones as part of a business buy out.



Manchester City Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• ICT Project Manager - Contract

  • Jan 2011 - Mar 2011

  Working in Transformation and reporting to the ICT Programme Manager.Working as a wide range project manager for multiple projects including:Server / Service ProvisionService Migrations and vendor application inceptionLotus Notes upgrade and migrationData warehousing projectsWorking with all levels of the project management to Prince 2 requirements and high levels of corporate governance.Direct liaison with users, clients and contractors.



Time out

• France
• Broadcast Media Production and Distribution

• Project Manager

  • Jul 2009 - Aug 2010

  Took redundancy from Manchester Airport due to business downturn.Decided on a career break before it was too late and looked after my son before going to nursery full time.



Manchester Airport Group Plc

• United Kingdom
• Investment Management

• Voice Projects Manager

  • Sep 2007 - Jul 2009

  Working in Manchester Airport Group IT reporting directory to the Head of Infrastructure.Responsible for implementation of Voice network solutions within Manchester Airport Group and for the customers and clients. Focusing on implementation of IT led projects for the improvement of services to the group and its clients.Working within all the roles required of both Project Management and the control authority for projects.Experienced in delivery of services through to full project life cycle delivering to agreed budget, scope and timescales.Focused on the inclusive delivery of projects with hands on approach to service delivery.AchievementsProvision of DAS in building solutionTendering and installation of in-building antenna system for multiple cellular network operators. Project to improve 3G and UMTS coverage in the campus environment.Programme management to ensure successful implementation in a secure operational environment. Redevelopment of HR call processing centreWorking with Human Resources to identify and implement new telephony services, focusing on costs and risk for new HR call processing systems.Provide proposals, costs, and project management for total implementation for the proposed solution.Mobile Phone Tender and ContractsTender for 2500 mobile telephones and blackberry devices with service and contract support.Create issue and evaluation the tender returns. Produce the project for change and implementation of services and contracts.Fixed to Fixed Call Traffic TenderTender for fixed call traffic from Manchester Airport. Create, issue and evaluation the tender returns. Recommend supplier based on business analysing needs and cost for implementation.Relocation of IT Equipment RoomsRelocation of equipment, infrastructure & services from large IT equipment services rooms across campus.

• Business Development Manager

  • Mar 2003 - Sep 2007

  Responsible for the development of new business for Manchester Airport within the IT services sector. Solely responsible for new sales opportunities, negotiation and agreement for client services, Proactive account management of the existing customer base and implementation of new contractual agreements. Development of new service contracts with major clients and the introduction of new IT service agreements and account reviews. Maintain the existing account base and create a long term customer relationship plan to ensure retention to clients in a competitive market place.Management of the services portfolio including review of products, pricing schedules, and application of new services and products.AchievementsAveraging 8% growth p.a. for IT services from Manchester Airport group.Successful implementation of secure VLAN services to several major clients across the airport campus.Management of all 230 IT services accounts with 15 high profile high expenditure accounts.Preparation of tender documentation and management of tender process.Drafting and negotiating contracts, preparation and completion of contractual documentation.Negotiation and production of Service Level Agreements and support schedules for clients and tenet services.

• Voice Analyst

  • Sep 1995 - Mar 2003

  Working within the IT Telecommunications department. Responsible for telephony services reporting and support of PABX systems. Technical evaluation of services and products for company and tenant applications. AchievementsResponsible for management & technical support of Voice services across 10 PABX systems on campus with nation wide infrastructure links.Provide technical solutions for Manchester Airport , Service Partners and clients.Account Manager for key telephony accounts.Provide pre & post sales technical solutions for internal and external customers.Successfully implement "real time" I.V.R solution for flight information at Manchester Airport.First line support for telephony services, disaster recovery & emergency procedure planning.

• Helpdesk Leader - Project Planner Systems Development

  • Jan 1993 - Sep 1995

  Project Planning role to design and implement new IT order processing system. Primarily Focused on the work flow process, and application of quality assurance as part of the project. Instigation of change control processes for the application and associated interfaces. Successfully implemented as part of the wider project to introduce the automated process.Application of the new Helpdesk role for the period. Responsible for the set-up and organisation of the helpdesk response plans and incident reporting processes. Part of the first line support function for service equipment and maintenance.