Experience

Mesa Community College

• Mesa, AZ

• Professor Of Accounting

  • Aug 2014 - Present



University of Phoenix

• Student

  • Sep 2010 - Present



BUSINESS & PERSONAL BANKER | BANK OF AMERICA

• LEASING & SALES CONSULTANT

  • Jan 2010 - Present

  PURSUING ACADEMIC CREDENTIALS ALIGNED WITH NEW CAREER PATH; 2008 TO 2009 Performed sales and operational functions for 400 unit apartment complex. Presented properties to diverse clientele and provided high levels of service that resulted in leasing revenue improvement. Conducted all administrative tasks for on-site office including data entry, data management, and contract development and negotiations. Engaged with 3rd party vendors and oversaw 6-person maintenance crew accountable for work orders and general upkeep of facilities. Increased property occupancy from 75% to 95%; increased customer satisfaction levels and generated significant referral business due to exceptional customer service efforts. Maintained community's customer base with effective retention program and generated new business through active involvement in external marketing strategies.; 2006 TO 2008 Presented full financial product suite including secured/unsecured loans, payroll services, and banking accounts to personal and small business customers. Performed data and trend analysis and reviewed transaction behaviors to uncover ancillary sales opportunities. Prepared daily/weekly sales reports and processed loan requests. Ranked #1 out of 150 Personal Bankers for 3 quarters in new revenue volume and sales performance. Created and implemented sales tracking system that was adopted by market; effectively identified strengths and weaknesses of individual bankers enabling performance improvement. Show less



Whispering Meadows

• Leasing Consultant

  • Oct 2008 - Oct 2009



Bank of America

• Banker

  • Sep 2006 - Oct 2008