Experience

Next Door Lending

• United States
• Financial Services
• 1 - 100 Employee

• Executive Loan Officer

  • Oct 2022 - Present



Mortgage Express, INC.

• United States
• Financial Services
• 1 - 100 Employee

• Senior Loan Officer

  • Apr 2022 - Sep 2022



Lochmoor Studios

• Madison Heights, MI

• Audio Composer/Producer

  • Jan 2012 - Aug 2022

  Responsible for creation and editing of popular music genres from Alternative Rock to Soundtrack composition in a fast paced, problem-solving driven environment. Responsible for creation and editing of popular music genres from Alternative Rock to Soundtrack composition in a fast paced, problem-solving driven environment.



United Wholesale Mortgage

• United States
• Financial Services
• 700 & Above Employee

• Account Executive

  • Oct 2021 - Mar 2022



Quicken Loans

• United States
• Financial Services
• 700 & Above Employee

• Mortgage Banker

  • Jan 2020 - Sep 2021



Comcast

• United States
• Telecommunications
• 700 & Above Employee

• Training Supervisor

  • Sep 2018 - Sep 2019

• Customer Service Specialist

  • Sep 2014 - Sep 2018

• Competitive Product Coordinator

  • Jul 2017 - Feb 2018

  I am responsible for seeking out, deciphering, and training competitive behaviors/marketing materials across my region.



Monday Evening Mentor

• Madison Heights, MI

• Content Producer

  • May 2018 - Jan 2019

  Responsible for assembly/creation of all promotional images, web materials, and audio for a leadership podcast broadcast-ed weekly to potential mentees. Responsible for assembly/creation of all promotional images, web materials, and audio for a leadership podcast broadcast-ed weekly to potential mentees.



DIALOGUE MARKETING INC

• United States
• Advertising Services

• Greatcall Phone Operator

  • Mar 2013 - Sep 2014

  Responsible for helping answer questions while offering solutions for anything regarding a customer’s bill or services Multi-task throughout all calls by engaging customers while servicing the issue, bridging the gap to sales Responsible for helping answer questions while offering solutions for anything regarding a customer’s bill or services Multi-task throughout all calls by engaging customers while servicing the issue, bridging the gap to sales



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Verizon Technical Support Agent

  • Apr 2012 - Feb 2013

  -Responsible for troubleshooting, problem solving, scheduling technician appointments, and being a brand ambassador for Verizon FIOS (Internet Television, and Home Phone). -Responsible for troubleshooting, problem solving, scheduling technician appointments, and being a brand ambassador for Verizon FIOS (Internet Television, and Home Phone).



Best Buy

• Retail
• 700 & Above Employee

• Sales Operator

  • Feb 2009 - Jun 2011

  -Responsible for meeting a quota of at least $5,000 a day through sales of televisions, computers, gaming, and appliances over the phone. -Launched Cross Department Training of other employees across the sales floor to increase Service Level of under/over staffed departments. -Responsible for meeting a quota of at least $5,000 a day through sales of televisions, computers, gaming, and appliances over the phone. -Launched Cross Department Training of other employees across the sales floor to increase Service Level of under/over staffed departments.