Experience

Source One Solutions

• United States
• Information Technology & Services
• 1 - 100 Employee

• Network Engineer

  • Jun 2022 - Present



Continental Local Schools

• Education Administration Programs
• 1 - 100 Employee

• Director Of Technology

  • May 2015 - Present

  Set up, and maintain all technology in the school district. This includes, but is not limited to, Mac and Windows computers, iPads, Chromebooks, Android devices, Yealink phone system, camera system, copiers, Windows servers, switches, and wireless access points. Working daily in Microsoft Office, Google Drive, Active Directory, Internet Filters, VMware with virtual servers, Remote Desktop, Apple Education, and others. I work very closely with teachers, students, and administrators to ensure their technology needs are satisfied. In order to stay organized, I used a help ticket system to keep all of the technical needs in one place. This also helped me to see patterns of recurring issues so I could correct those. Work closely with the Superintendent and Treasurer to create a five year forecast of technology. I created the plan so I have a constant rotation of technology and devices. This helps to keep devices and technology up to date and the staff and students working to their best potential. Along with the five year forecast, I am responsible for purchasing new technology for the district. I worked with the budget I created to make sure we could purchase the equipment without going over budget. I worked throughout the Coronavirus pandemic ensuring technology was still functioning for staff and students while they were off campus, remote learning. The school sent devices home K-12 so I was working with a variety of age levels and technical levels remotely. Show less



Watch Communications

• United States
• Telecommunications
• 1 - 100 Employee

• Internet Support Specialist

  • Apr 2010 - May 2015

  I helped customers over the phone when they had internet problems. Helping to get the Internet back online, fixing slowness issues, troubleshooting router or modem issues. I worked with customers when they had computer related issues such as email password issues, setting up email on multiple devices, troubleshooting email server errors. Also, removing spyware and viruses, and setting up home networks. After other departments left I was responsible for taking payments, fixing cable and satellite TV issues, checking channels for delays or tiling. Testing equipment, checking many different modem types for successful ping and speed rates, testing VoIP units call quality, checking power supplies, and remotes. I worked with customers to schedule service calls if problems couldn't be fixed over the phone. Show less



Wright State University

• United States
• Higher Education
• 700 & Above Employee

• Classroom Technology Support

  • Jan 2011 - Aug 2011

  I was responsible for opening most of the classrooms around the campus. This meant that I had to turn on all of the computers as well as other equipment and make sure that they were all fully functional. If something was not working properly, I was responsible to fix the equipment. Setting up computers, working with IVDL equipment, making sure the equipment was working properly. Changing lamps in overhead projectors, troubleshooting technology issues, cleaning all of the classroom equipment. Working closely with professors when they had questions or solving computer related issues. Show less