Keith Patenaude

Business Analyst - Financial Systems at Universal Logistics Holdings, Inc.
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Contact Information
us****@****om
(386) 825-5501
Languages
  • English -

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Experience

    • United States
    • Truck Transportation
    • 700 & Above Employee
    • Business Analyst - Financial Systems
      • Jul 2017 - Present

       Provide analysis, advice, design, coding, user support, data correction, and troubleshooting for the following applications:  Collect_IT (AR management system)  MS Dynamics Great Plains including Binary Stream (GL system)  SmartConnect (data entry front end for Great Plains)  Management Reporter for MS Dynamics (reporting tool)  Interface with 3rd party software providers for functionality, performance, and compliance issues  Support application integration from SSMS platform  Overall Project Lead for implementation of GL system upgrade  Participate in analysis and planning financial and reporting system future plans including gap analysis  Interact with and provide status updates to Application Owners and Project Champions Show less

  • Universal Truckload Services
    • Raleigh-Durham, North Carolina Area
    • Systems Analyst
      • May 2012 - Jul 2017

      - Provide guidance, design, coding for existing Transportation Management System (TMS) servicing 200+ users across 50 field locations and the Corporate Office staff - Develop specifications for enhancements with internal and TMS vendor Business Analysts and Development teams including stakeholder interviews, SOW, BRD, ROI, delivery schedules, and overall performance against plan - Design and implement new EDI process for expanding EDI base and transition existing customers from old system - Interface with 3rd party software providers for functionality, performance, and compliance issues - Project Manager for evaluation of new TMS including detail interviews, specification builds, and implementation plans - Define and execute initial Quality Assurance of developed or delivered software - Define and create KPI packages for all levels in organization - Train internal software support resources on TMS - Interact with and provide status updates to Application Owners (Group Presidents) and Project Champions (C level) Show less

    • United States
    • Industrial Machinery Manufacturing
    • 700 & Above Employee
    • Software Functional Coordinator/Program Manager
      • Mar 1987 - Apr 1994

       Managed corporate wide program consolidating Fixed Asset processing activity into the shared services team  Implemented common software across business groups  Managed and participated in converting over 50 GE business units to shared services center  Managed relationship with software vendor  Acted as liaison between User community and Technical Team, and GE Business Units  Initiated and lead project to consolidate processing of Fixed Asset base for GE Corporate Tax ($50B in Asset cost)  Initiated and lead project to migrate Fixed Assets processing to Lan/server environment  Implemented procedures to shorten Fixed Assets annual closing process from 45 to 17 days  Managed and participated to complete initial system integration that was 100 days behind schedule in 6 weeks including reconciliation of $30B in asset cost Show less

Education

  • U of S. Florida
    BS, Accounting/Computer Science
    1979 - 1981

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