Keith O'Reilly
Clerical Officer at Wicklow County Council- Claim this Profile
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Topline Score
Bio
Credentials
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Unconscious Bias
LinkedInJul, 2021- Nov, 2024
Experience
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Wicklow County Council
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Ireland
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Government Administration
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1 - 100 Employee
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Clerical Officer
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Aug 2023 - Present
-Preparation of documents for scanning and filing when completed -Scanning and uploading Planning documents through an Electronic Document Management System (eDMS) for public consumption on the customer website -Maintenance and troubleshooting on Canon imageFORMULA and imagePROGRAF devices, from both hardware and software perspectives such as cleaning, calibration, part replacement and keeping driver software up to date -Quality control checking on all scanned documents for errors -Acting as Data Processor by removing sensitive information from documents where necessary according to Data Protection guidelines -File format conversions for emailing scanned documents -Learning and implementing new scanning procedures and learning to work with new hardware under own initiative where necessary -Designing training materials and using these to train staff for leave cover -Configuring and setup for wide format printing for client requests -Taking customer queries by phone and email, using my accumulated knowledge to efficiently deal with same -Serving customers at a public counter, taking care of their requests to access data and files where necessary Show less
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Canon EMEA
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United Kingdom
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IT Services and IT Consulting
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700 & Above Employee
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Diversity and Inclusion Ambassador
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Dec 2021 - Aug 2023
-Tailoring communications to business units throughout the organisation to promote diversity and inclusion events/seminars.-Working as part of a team of ambassadors to promote inclusion and diversity within the organisation, using my passion for such causes to my advantage.-Acting as a point of contact for colleagues that wish to expand their own knowledge or join the team.-Working to shape DEI policies on both a local and organisational level.
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Document Coordinator
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Aug 2007 - Aug 2023
-Working as an external contractor with a customer for Canon Business Services while acting as liaison between Canon and the customer-Preparation of documents for scanning and filing when completed-Scanning and uploading Planning documents through an Electronic Document Management System (eDMS) for public consumption on the customer website-Maintenance and troubleshooting on Canon imageFORMULA and imagePROGRAF devices, from both hardware and software perspectives such as cleaning, calibration, part replacement and keeping driver software up to date-Quality control checking on all scanned documents for errors-Acting as Data Processor for clients by removing sensitive information from documents where necessary according to Data Protection guidelines-Managing SLA and KPI targets with monthly reporting and performance objectives-File format conversions for emailing scanned documents-Learning and implementing new scanning procedures and learning to work with new hardware under own initiative where necessary-Designing training materials and using these to train client staff for leave cover-Configuring and setup for wide format printing for client requests Show less
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Education
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1996 - 2001
Arklow CBS
Leaving Certificate
Community
