Keith Millikan
Director of Group Sales at Evansville Otters- Claim this Profile
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Bio
Experience
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Evansville Otters
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United States
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Spectator Sports
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1 - 100 Employee
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Director of Group Sales
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Dec 2022 - Present
-Sell Sponsorships, Season Tickets, Group Outings, Premium Picnics and Non-Game Day Events-Develop procedures and processes for management of all picnic areas-Manage preparation for all picnic areas-Manage gameday staff in picnic areas-Oversee communication with group leaders to ensure fulfillment and customer satisfaction-Hire and manage seasonal internship positions-Communicate with Director of Food and Beverage for food prep for all group events-Oversee inventory controls in picnic areas-Oversee stocking picnics for all games and events
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Account Executive
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Jan 2018 - Dec 2022
- Season Ticket, Sponsorship, Suite and Group Sales- Non-Game Day Event Sales- Customer Service- Promotions
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University of Evansville
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United States
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Higher Education
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500 - 600 Employee
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Public Address Announcer
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Mar 2020 - Mar 2020
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University of Southern Indiana
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United States
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Higher Education
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700 & Above Employee
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Public Address Announcer
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Feb 2020 - Feb 2020
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Golf Center At Kings Island
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United States
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Spectator Sports
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1 - 100 Employee
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Food Service
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Mar 2004 - Dec 2017
- Effective oral communication - Prepare food for the kitchen - Prepare food for the customers - Opening and closing of the kitchen and bar area - Direct communication with customers - Line of communication from customer to management - Setup of golf outings and banquets - Creating and maintaining relationships with club members throughout the season - Effective oral communication - Prepare food for the kitchen - Prepare food for the customers - Opening and closing of the kitchen and bar area - Direct communication with customers - Line of communication from customer to management - Setup of golf outings and banquets - Creating and maintaining relationships with club members throughout the season
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Cincinnati Reds
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United States
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Spectator Sports
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500 - 600 Employee
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Community Fund Game Day Intern
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Apr 2017 - Sep 2017
-Sold "Split-The-Pot" tickets to benefit the Reds Community Fund -Member of record setting 2017 sales team with $1.6 million sold -Total sales of $129,853 (Ranked 2nd for 2017 season, 3rd All-Time) -77 games worked (Most All-Time) -Volunteered for Urban Youth Academy functions including the 2017 RBI World Series -Sold "Split-The-Pot" tickets to benefit the Reds Community Fund -Member of record setting 2017 sales team with $1.6 million sold -Total sales of $129,853 (Ranked 2nd for 2017 season, 3rd All-Time) -77 games worked (Most All-Time) -Volunteered for Urban Youth Academy functions including the 2017 RBI World Series
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Cincinnati Cyclones
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United States
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Spectator Sports
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1 - 100 Employee
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Group Sales/Marketing Internship
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Aug 2016 - Dec 2016
- Compiling information for advertising campaigns - Grassroots marketing - Qualifying sales leads - Database management - Working events to ensure proper implementation of promotions and sponsorship fulfillment - Researching promotional and sales opportunities - Assisting with game day operations - Coordinating and fulfilling player visitations - Communicating with Harlem Globetrotter - Representative for Redsfest appearance - In-game operations - Compiling information for advertising campaigns - Grassroots marketing - Qualifying sales leads - Database management - Working events to ensure proper implementation of promotions and sponsorship fulfillment - Researching promotional and sales opportunities - Assisting with game day operations - Coordinating and fulfilling player visitations - Communicating with Harlem Globetrotter - Representative for Redsfest appearance - In-game operations
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Tire Discounters, Inc.
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United States
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Motor Vehicle Manufacturing
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400 - 500 Employee
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Sales Associate
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Jan 2014 - Aug 2016
-Educated customers on tire products and other mechanisms of their vehicle -Sold the appropriate products for their vehicles -Served as a front-line representative in a highly customer-focused business - Development of solution-driven listening and communicative skills by routinely interacting with frustrated and nervous customers - Responsible for achieving daily, weekly, monthly financial business goals - Responsible for three paths of communication; the customer, management and technicians - Proficient in using business applications to record sales, issues and customer communication
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Midwest Sports Tennis Outlet
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United States
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Sporting Goods Manufacturing
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1 - 100 Employee
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Warehouse Supervisor
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Aug 2009 - Apr 2012
- Insure timely management and delivery of customer orders - Utilized inventory management software to develop shipments - Coordinated shift employees to manage the warehouse - Inventory control - Sporting Good Sales - Insure timely management and delivery of customer orders - Utilized inventory management software to develop shipments - Coordinated shift employees to manage the warehouse - Inventory control - Sporting Good Sales
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Education
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University of Cincinnati
Bachelor of Science (BS), Sports Administration -
University of Cincinnati-Clermont College
Associate of Arts (AA), Pre-Sports Administration