Keith McLaughlin

Customer Success Specialist at Vorum
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Contact Information
us****@****om
(386) 825-5501
Location
Port Moody, British Columbia, Canada, CA
Languages
  • English -

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Experience

    • Canada
    • Software Development
    • 1 - 100 Employee
    • Customer Success Specialist
      • Sep 2019 - Present

      Works directly with customers to troubleshoot mechanical, electrical and software problems. Also does informal training on Vorum technology. Works directly with customers to troubleshoot mechanical, electrical and software problems. Also does informal training on Vorum technology.

    • Canada
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Engineering Co-op (Quality Control Assistant)
      • May 2017 - Apr 2018

      • Narrowed down major quality issue through data gathering and applying statistical methods in a systematic approach then presented results. • Developed strength testing process for S/N curve development of new wheel models. • Electromechanical system troubleshooting, calibration and repair. • Helped prepare production for larger part size; a year long project requiring extensive planning and coordination. • CAD modelling for some custom industrial components. • Narrowed down major quality issue through data gathering and applying statistical methods in a systematic approach then presented results. • Developed strength testing process for S/N curve development of new wheel models. • Electromechanical system troubleshooting, calibration and repair. • Helped prepare production for larger part size; a year long project requiring extensive planning and coordination. • CAD modelling for some custom industrial components.

Education

  • Simon Fraser University
    Mechatronics, Robotics, and Automation Engineering
    2014 - 2019

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