Keith McLaughlin
Customer Success Specialist at Vorum- Claim this Profile
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Bio
Experience
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Vorum
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Canada
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Software Development
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1 - 100 Employee
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Customer Success Specialist
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Sep 2019 - Present
Works directly with customers to troubleshoot mechanical, electrical and software problems. Also does informal training on Vorum technology. Works directly with customers to troubleshoot mechanical, electrical and software problems. Also does informal training on Vorum technology.
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Canadian autoparts Toyota Inc.
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Canada
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Engineering Co-op (Quality Control Assistant)
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May 2017 - Apr 2018
• Narrowed down major quality issue through data gathering and applying statistical methods in a systematic approach then presented results. • Developed strength testing process for S/N curve development of new wheel models. • Electromechanical system troubleshooting, calibration and repair. • Helped prepare production for larger part size; a year long project requiring extensive planning and coordination. • CAD modelling for some custom industrial components. • Narrowed down major quality issue through data gathering and applying statistical methods in a systematic approach then presented results. • Developed strength testing process for S/N curve development of new wheel models. • Electromechanical system troubleshooting, calibration and repair. • Helped prepare production for larger part size; a year long project requiring extensive planning and coordination. • CAD modelling for some custom industrial components.
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Education
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Simon Fraser University
Mechatronics, Robotics, and Automation Engineering