Experience

Topps Tiles

• United Kingdom
• Retail
• 500 - 600 Employee

• Assistant Manager

  • Nov 2018 - Present



The Garage Door Company Ltd

• United Kingdom
• Building Materials
• 1 - 100 Employee

• Branch Manager

  • Aug 2018 - Nov 2018

  Branch Manager at The Garage Door Company Branch Manager at The Garage Door Company



B&M Retail

• United Kingdom
• Retail
• 700 & Above Employee

• Deputy Manager

  • Oct 2017 - Aug 2018



Screwfix

• United Kingdom
• Retail
• 700 & Above Employee

• Branch Manager

  • Nov 2014 - Oct 2017



Iceland Foods

• United Kingdom
• Retail
• 700 & Above Employee

• Branch Manager

  • Aug 2013 - Nov 2014

  Working for the highly acclaimed high street food retailer, I drove the highest retail and customer standards by creating a highly motivated, driven and engaged store team. Accountabilities included full P&L accountability, labour planning and cost to sale balance, Mystery Shopper results and warehouse/freezer room management. I ensured that my store became the first choice for the people of Exeter and created a regular clientele who would drive past other food retailers to visit my store.



B&Q

• United Kingdom
• Retail
• 700 & Above Employee

• Senior Manager

  • Jan 2000 - Aug 2013

  My role was to ensure the store operated to its full potential enabling the 50 staff to deliver to their full capability. The role incorporated recruitment, training and "on the job" coaching of all staff together with P&L management, retail standards, audit compliance and logistic accountabilities. I have also recently completed a 3 year secondment to the Learning & Development department as a Divisional then Regional Trainer. This role involved the design and delivery of many workshops ranging from Sales Skills through to PDP preparation and Commercial Awareness.



Morrisons

• United Kingdom
• Retail
• 700 & Above Employee

• Systems Manager

  • Jul 1995 - Jan 2000

  This was a Deputy manager role in a Top 20 turnover Safeway store. My responsibilities included all administrative functions within the store incorporating stock control/rotation, logistics, pricing, signage and cash office. I was the direct report for 20 administrative department managers and staff with full P&L accountability for my area. This was a Deputy manager role in a Top 20 turnover Safeway store. My responsibilities included all administrative functions within the store incorporating stock control/rotation, logistics, pricing, signage and cash office. I was the direct report for 20 administrative department managers and staff with full P&L accountability for my area.



Silica

• Southern England

• Regional Manager

  • Nov 1993 - Feb 1995

  Responsible for leading 5 Silica concessions (computer sales) based in Debenhams stores across the South of England. Role was to drive first class service, maximise sales by sharing best practise, coaching and training selling skills and motivating the unit managers to maximise performance. Responsible for leading 5 Silica concessions (computer sales) based in Debenhams stores across the South of England. Role was to drive first class service, maximise sales by sharing best practise, coaching and training selling skills and motivating the unit managers to maximise performance.



British Shoe Corporation

• Southern England

• Branch Manager

  • Sep 1985 - Sep 1993

  Unit Manager of Freeman, Hardy Willis by the age of 22 in Camborne, Cornwall. Achieved 20% growth in sales despite the decline of the local High Street and mass emigration of businesses to the nearby city of Truro. Promoted to open a brand new store in Clevedon, Somerset which became the best performing "new" store on the company. Unit Manager of Freeman, Hardy Willis by the age of 22 in Camborne, Cornwall. Achieved 20% growth in sales despite the decline of the local High Street and mass emigration of businesses to the nearby city of Truro. Promoted to open a brand new store in Clevedon, Somerset which became the best performing "new" store on the company.



Royal Air Force

• Air Electronics Operator

  • Nov 1983 - Aug 1984

  Passed basic Airman Aircrew training then moved to training for Air Electronics. Promoted to Aircrew Sergeant following Aircrew training. Passed basic Airman Aircrew training then moved to training for Air Electronics. Promoted to Aircrew Sergeant following Aircrew training.