Keith Lalonde
M1, OPS Strategy at Intuit- Claim this Profile
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Bio
Michelina Delcasale
I had the pleasure of reporting to Keith from 2010 to 2013. I was always in awe of his ability to command the room and get people on board with new ways of thinking and completing tasks. He prided himself in improving his team's skills thus many of his team members often were promoted to higher level position within the company. He changed what was for many years a micro-manged department to an atmosphere of renewed optimism and success. Within a few short weeks of taking over the department our teams performance improved significantly because there were always very clear expectations and in turn a constant appreciation for progress.
Damir Sudarevic CISSP, CISM
A natural problem solver with the rare ability to see through the fog of complex business problems and issues. Skilled in navigating the maze of formal and informal organizational structures, always focused on the bottom line. Keith instills a learning culture in his teams, making them effective and adaptable to changing business environment. Over the years, I have seen him manage customer service, networks of business partners, international expansion, and a never-ending stream of internal and external problems. Leads by an example and with a soft hand -- always placing interests of the organization before his own personal gain.
Michelina Delcasale
I had the pleasure of reporting to Keith from 2010 to 2013. I was always in awe of his ability to command the room and get people on board with new ways of thinking and completing tasks. He prided himself in improving his team's skills thus many of his team members often were promoted to higher level position within the company. He changed what was for many years a micro-manged department to an atmosphere of renewed optimism and success. Within a few short weeks of taking over the department our teams performance improved significantly because there were always very clear expectations and in turn a constant appreciation for progress.
Damir Sudarevic CISSP, CISM
A natural problem solver with the rare ability to see through the fog of complex business problems and issues. Skilled in navigating the maze of formal and informal organizational structures, always focused on the bottom line. Keith instills a learning culture in his teams, making them effective and adaptable to changing business environment. Over the years, I have seen him manage customer service, networks of business partners, international expansion, and a never-ending stream of internal and external problems. Leads by an example and with a soft hand -- always placing interests of the organization before his own personal gain.
Michelina Delcasale
I had the pleasure of reporting to Keith from 2010 to 2013. I was always in awe of his ability to command the room and get people on board with new ways of thinking and completing tasks. He prided himself in improving his team's skills thus many of his team members often were promoted to higher level position within the company. He changed what was for many years a micro-manged department to an atmosphere of renewed optimism and success. Within a few short weeks of taking over the department our teams performance improved significantly because there were always very clear expectations and in turn a constant appreciation for progress.
Damir Sudarevic CISSP, CISM
A natural problem solver with the rare ability to see through the fog of complex business problems and issues. Skilled in navigating the maze of formal and informal organizational structures, always focused on the bottom line. Keith instills a learning culture in his teams, making them effective and adaptable to changing business environment. Over the years, I have seen him manage customer service, networks of business partners, international expansion, and a never-ending stream of internal and external problems. Leads by an example and with a soft hand -- always placing interests of the organization before his own personal gain.
Michelina Delcasale
I had the pleasure of reporting to Keith from 2010 to 2013. I was always in awe of his ability to command the room and get people on board with new ways of thinking and completing tasks. He prided himself in improving his team's skills thus many of his team members often were promoted to higher level position within the company. He changed what was for many years a micro-manged department to an atmosphere of renewed optimism and success. Within a few short weeks of taking over the department our teams performance improved significantly because there were always very clear expectations and in turn a constant appreciation for progress.
Damir Sudarevic CISSP, CISM
A natural problem solver with the rare ability to see through the fog of complex business problems and issues. Skilled in navigating the maze of formal and informal organizational structures, always focused on the bottom line. Keith instills a learning culture in his teams, making them effective and adaptable to changing business environment. Over the years, I have seen him manage customer service, networks of business partners, international expansion, and a never-ending stream of internal and external problems. Leads by an example and with a soft hand -- always placing interests of the organization before his own personal gain.
Credentials
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Top 10 Social Media Management Tools
LinkedInOct, 2017- Sep, 2024
Experience
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Intuit
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United States
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Software Development
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700 & Above Employee
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M1, OPS Strategy
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Jan 2019 - Present
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Lalonde & Associates
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United States
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Advertising Services
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1 - 100 Employee
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Principal
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Jan 2019 - Present
Consultative services for start-up and SMB companies looking take their business to the next level. Consultative services for start-up and SMB companies looking take their business to the next level.
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VisaPlace
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Canada
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Legal Services
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1 - 100 Employee
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Director Sales
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Nov 2017 - Jun 2018
• Right-sized declining sales division to exceed growth targets and industry averages. • Ensured new business bookings growth while maintaining revenue growth through strategic planning and developing best practices. • Implemented new internal systems to maximize department efficiencies allowing for growth. • Right-sized declining sales division to exceed growth targets and industry averages. • Ensured new business bookings growth while maintaining revenue growth through strategic planning and developing best practices. • Implemented new internal systems to maximize department efficiencies allowing for growth.
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Kaboom Fireworks
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United States
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Advertising Services
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1 - 100 Employee
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Chief Operations Officer
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Jan 2017 - Sep 2017
Manage and develop main revenue verticals: retail, wholesale, mobile stores and online. Designed and implemented the integration of pallet displayer program with large chain retailer for the 2017 season. Developed and Implemented the marketing plan for 2017 season. Proposed new long-term strategy for sustainable growth for the business. Manage and develop main revenue verticals: retail, wholesale, mobile stores and online. Designed and implemented the integration of pallet displayer program with large chain retailer for the 2017 season. Developed and Implemented the marketing plan for 2017 season. Proposed new long-term strategy for sustainable growth for the business.
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Praecellens Limited
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India
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Managing Director
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Mar 2013 - Dec 2016
• Provide day-to-day management and the long-term strategy and planning for the development of Avid Life Media Inc’s international division. • Review and approve invoices, expenses, new hires. • Approve and oversee affiliate program (Pernimus Limited) for international and domestic business. • Directly managed the international affiliate sales team and country managers that were based throughout the world. • Reported to the Board of Directors and CEO of Avid Life Media Inc on corporate strategy, business development goals and annual financials for the international divisions. • Payment processing oversight and on-boarding. Developed strategies and long-term plans for on-boarding payment types and currencies for international expansion. • International expansion. Worked with COO on strategy and process of expansion internationally and implementing the requirements to meet the needs and to provide on target launches. Staff requirements translations, currencies added and processing in place. • Affiliate program/sales team management. • Senior member of C-level team that grew annual revenue from $12 Million to over $100 Million in 6 years. Show less
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V.P.
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Apr 2010 - Mar 2013
Developing and implementing teams, systems and processes required for a startup to scale to it's full potential. Areas of expertise:Payment Processor acquisition, implementation and ongoing analysisFraud, Charge Backs and dispute resolutionCustomer Service/Call Centre Management International expansion from 3 countries to 15.
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Operations Manager
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Jul 2008 - Apr 2010
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Conservation Halton
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Canada
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Environmental Services
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100 - 200 Employee
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Director
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2004 - Feb 2013
Citizen Appointee for City of Mississauga to Board of Directors. Citizen Appointee for City of Mississauga to Board of Directors.
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Realty Executives Plus Ltd. Brokerage
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Real Estate
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1 - 100 Employee
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Real Estate Representative
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2007 - 2008
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GMAC Signature Service Real Estate
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Canada
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Real Estate
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1 - 100 Employee
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Real Estate Representative
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2004 - 2007
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Exit Realty Hare
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Canada
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Real Estate
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1 - 100 Employee
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Real Estate Representative
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2002 - 2004
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Top Producer Systems
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Canada
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IT Services and IT Consulting
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Sales
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2001 - 2002
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Move, Inc.
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United States
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Real Estate
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300 - 400 Employee
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Sales and Operations
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1999 - 2001
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Owner
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1996 - 1999
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Credit Valley Conservation
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Canada
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Environmental Services
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100 - 200 Employee
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Park Technician
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1988 - 1996
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Community
