Keith-Kit Alorro
Quality Assurance Project Manager at BANDAI NAMCO Entertainment America Inc.- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Ryan Alpert-Lowy
Keith was the Atlas of my recent projects, holding the massive burden of QA management on his shoulders, for compliance, functional, and compatibility testing on a project at a scope far beyond what we typically work with at Bandai Namco. Keith was instrumental in keeping our work clearly defined, well documented, and well reported across all platforms and axis. There is no one I would trust more with a large-scale project with a seemingly infinite number of corner cases. He is my platonic ideal of a QA PM and his work is of the highest quality.
Yugesh Naicker
As Operations Manager at WinView, Keith was our go-to guy who kept the flow of software out to production running smoothly and efficiently. He is extremely detail oriented and asked all the right questions to ensure things stayed on track and that nothing fell through the cracks. I especially appreciated the detailed notes he kept on changes that had rolled out in the past, and the reasons why things worked the way they did. He doesn't crack under pressure, and juggled multiple tasks, ensuring all were completed quickly and efficiently. To top it off, he is extremely personable and easy to work with, and is always willing to roll up his sleeves and tackle a problem, even if it's something he's never encountered before. He would be a great asset to any team, and I would not hesitate to work with him again.
Ryan Alpert-Lowy
Keith was the Atlas of my recent projects, holding the massive burden of QA management on his shoulders, for compliance, functional, and compatibility testing on a project at a scope far beyond what we typically work with at Bandai Namco. Keith was instrumental in keeping our work clearly defined, well documented, and well reported across all platforms and axis. There is no one I would trust more with a large-scale project with a seemingly infinite number of corner cases. He is my platonic ideal of a QA PM and his work is of the highest quality.
Yugesh Naicker
As Operations Manager at WinView, Keith was our go-to guy who kept the flow of software out to production running smoothly and efficiently. He is extremely detail oriented and asked all the right questions to ensure things stayed on track and that nothing fell through the cracks. I especially appreciated the detailed notes he kept on changes that had rolled out in the past, and the reasons why things worked the way they did. He doesn't crack under pressure, and juggled multiple tasks, ensuring all were completed quickly and efficiently. To top it off, he is extremely personable and easy to work with, and is always willing to roll up his sleeves and tackle a problem, even if it's something he's never encountered before. He would be a great asset to any team, and I would not hesitate to work with him again.
Ryan Alpert-Lowy
Keith was the Atlas of my recent projects, holding the massive burden of QA management on his shoulders, for compliance, functional, and compatibility testing on a project at a scope far beyond what we typically work with at Bandai Namco. Keith was instrumental in keeping our work clearly defined, well documented, and well reported across all platforms and axis. There is no one I would trust more with a large-scale project with a seemingly infinite number of corner cases. He is my platonic ideal of a QA PM and his work is of the highest quality.
Yugesh Naicker
As Operations Manager at WinView, Keith was our go-to guy who kept the flow of software out to production running smoothly and efficiently. He is extremely detail oriented and asked all the right questions to ensure things stayed on track and that nothing fell through the cracks. I especially appreciated the detailed notes he kept on changes that had rolled out in the past, and the reasons why things worked the way they did. He doesn't crack under pressure, and juggled multiple tasks, ensuring all were completed quickly and efficiently. To top it off, he is extremely personable and easy to work with, and is always willing to roll up his sleeves and tackle a problem, even if it's something he's never encountered before. He would be a great asset to any team, and I would not hesitate to work with him again.
Ryan Alpert-Lowy
Keith was the Atlas of my recent projects, holding the massive burden of QA management on his shoulders, for compliance, functional, and compatibility testing on a project at a scope far beyond what we typically work with at Bandai Namco. Keith was instrumental in keeping our work clearly defined, well documented, and well reported across all platforms and axis. There is no one I would trust more with a large-scale project with a seemingly infinite number of corner cases. He is my platonic ideal of a QA PM and his work is of the highest quality.
Yugesh Naicker
As Operations Manager at WinView, Keith was our go-to guy who kept the flow of software out to production running smoothly and efficiently. He is extremely detail oriented and asked all the right questions to ensure things stayed on track and that nothing fell through the cracks. I especially appreciated the detailed notes he kept on changes that had rolled out in the past, and the reasons why things worked the way they did. He doesn't crack under pressure, and juggled multiple tasks, ensuring all were completed quickly and efficiently. To top it off, he is extremely personable and easy to work with, and is always willing to roll up his sleeves and tackle a problem, even if it's something he's never encountered before. He would be a great asset to any team, and I would not hesitate to work with him again.
Credentials
-
Certified Scrum Product Owner® (CSPO®)
Scrum AllianceMar, 2021- Nov, 2024 -
Certified ScrumMaster® (CSM®)
Scrum AllianceMar, 2021- Nov, 2024
Experience
-
Bandai Namco Entertainment America Inc.
-
United States
-
Computer Games
-
100 - 200 Employee
-
Quality Assurance Project Manager
-
Jun 2021 - Present
-
-
-
WinView Games
-
United States
-
Spectator Sports
-
1 - 100 Employee
-
Operations Manager
-
Aug 2016 - Apr 2019
- Coordinated feature and content releases, end-to-end, with cross-functional teams. - Advised and implemented best working practices for QA, Customer Relations, Live Ops, and Development. - Mapped client data points and verified reporting accuracy. - Managed and maintained hardware equipment and software licenses. - Coordinated feature and content releases, end-to-end, with cross-functional teams. - Advised and implemented best working practices for QA, Customer Relations, Live Ops, and Development. - Mapped client data points and verified reporting accuracy. - Managed and maintained hardware equipment and software licenses.
-
-
-
Kabam
-
Canada
-
Computer Games
-
500 - 600 Employee
-
Senior Live Operations Associate
-
Nov 2015 - Feb 2016
- Implemented a workflow process which transformed a 6-week turnaround to under 24 hours. - Established a 6-week Live Ops content roadmap and guided development from start to finish. - Bridged the disparity between internal teams, external teams and license holder. - Synchronized with teams routinely to discern bottlenecks and provide direction. - Authored engaging in-game flavor text approved by Lucas Arts. - Implemented a workflow process which transformed a 6-week turnaround to under 24 hours. - Established a 6-week Live Ops content roadmap and guided development from start to finish. - Bridged the disparity between internal teams, external teams and license holder. - Synchronized with teams routinely to discern bottlenecks and provide direction. - Authored engaging in-game flavor text approved by Lucas Arts.
-
-
-
Rogue Rocket Games
-
Computer Games
-
Project Manager, Producer, Game Designer, Quality Assurance
-
Nov 2012 - Dec 2015
- Incorporated daily team stand-ups with custom JIRA workflow to improve company efficacy. - Managed external QA efforts and maintained test plans for mobile and PC builds. - Investigated technical issues using client-side data and user feedback. - Tuned game metrics to meet goals based on user analytics. - Maintained artwork and writing on mobile and Steam store pages. - Incorporated daily team stand-ups with custom JIRA workflow to improve company efficacy. - Managed external QA efforts and maintained test plans for mobile and PC builds. - Investigated technical issues using client-side data and user feedback. - Tuned game metrics to meet goals based on user analytics. - Maintained artwork and writing on mobile and Steam store pages.
-
-
-
Linden Lab
-
United States
-
Computer Games
-
100 - 200 Employee
-
Quality Assurance Point
-
Jul 2013 - Jul 2014
- Launched DailyRoyale.com and the Desura Application. - Bridged the gap between overseas developer team and in-house production. - Scripted test utilities and built the early stages of website automation using Selenium for Java. - Performed extensive payments testing using Kount and CyberSource. - Triaged high level JIRA tickets with Engineer and QA leads. - Trained associates on QA practices, JIRA, MySQL Workbench, and phpMyAdmin. - Launched DailyRoyale.com and the Desura Application. - Bridged the gap between overseas developer team and in-house production. - Scripted test utilities and built the early stages of website automation using Selenium for Java. - Performed extensive payments testing using Kount and CyberSource. - Triaged high level JIRA tickets with Engineer and QA leads. - Trained associates on QA practices, JIRA, MySQL Workbench, and phpMyAdmin.
-
-
-
Bigpoint Inc
-
San Francisco, CA
-
QA Lead & GameMaster
-
Sep 2011 - Nov 2012
● Established the QA workflow for Universal Monsters Online and Uridium Wars. ● Assembled play-tests and evaluated user experience. - Regularly maintained test plans to meet new designs and functionality. - Assessed project’s QA needs against a shared pool of tester personnel. - Performed daily black-box testing for browser games built on Unity and Flash. - Organized player events and investigated issues from community forums. - Trained and mentored team members in QA processes. Show less
-
-
-
Sega of America, Inc.
-
United States
-
Computer Games
-
200 - 300 Employee
-
Mastering Lab Technician
-
Oct 2007 - Jan 2009
- Submitted over 30 titles. - Compiled builds for: Wii, Xbox 360, Playstation 3, iOS, Virtual Console, DS, Playstation 2 and PC. - Managed high volumes of work for multiple teams with independent deadlines. - Submitted over 30 titles. - Compiled builds for: Wii, Xbox 360, Playstation 3, iOS, Virtual Console, DS, Playstation 2 and PC. - Managed high volumes of work for multiple teams with independent deadlines.
-
-
-
Sony Interactive Entertainment
-
United States
-
Entertainment Providers
-
700 & Above Employee
-
Format Quality Assurance Co-Lead
-
Jun 2006 - Jun 2007
- Managed independent teams of testers for a number of titles. - Contributed in creating the first North American Sony PSP and Sony Playstation 3 TRCs. - Managed independent teams of testers for a number of titles. - Contributed in creating the first North American Sony PSP and Sony Playstation 3 TRCs.
-
-
-
GameStop
-
United States
-
Retail
-
700 & Above Employee
-
Assistant Manager
-
2001 - 2005
- Interviewed, hired and trained new employees. - Processed receipt of stock shipments. - Regularly met and exceeded company sales projections. - Managed retail team ensuring customer satisfaction and rapid turnaround. - Interviewed, hired and trained new employees. - Processed receipt of stock shipments. - Regularly met and exceeded company sales projections. - Managed retail team ensuring customer satisfaction and rapid turnaround.
-
-
Community
