Keith Hobbs
Incident Manager/Service Delivery Driver Team Leader at Transdev Ireland- Claim this Profile
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Bio
Keith MacHale
Keith is one of the most knowledgeable, passionate, and dedicated individuals that I have has the pleasure to work with. I’ve worked with Keith over the last 4 years, helping him to delivery a number of digital transformation modules while working with Transdev Dublin Light Rail, the operators of the Luas. I have to say that only for Keith’s understanding of the rail business, his commitment to getting a project over the line and his genuine passion to make improvements, to modernise, we would not have made such progress. Working with Keith has also been professional, he has been a pleasure to work with and works well with everyone in the team at Transit9. I would highly recommend Keith; he is a dedicated professional and a valuable asset to any team he works with.
Gary Scanlon
I have worked with Keith on several projects over the last few years with LUAS and UK Tram. The most significant of these was the introduction of one of our driver training simulators to support the opening of LUAS cross city extension. This project relied heavily upon Keith and his teams knowledge, experience, hard work and flexibility. it is critical for us to have accurate information readily available to ensure accurate recreation of the driving task and environment. This projects success in achieving both the desired opening date and required level of training, and acceptance by driving staff of a new innovative training method would have been so much more difficult, if at all possible without Keith's input. i have always found Keith to be hard working, enthusiastic, flexible and professional and enjoy working with him on any project. I would recommend Keith to any individual or organisation looking for a reliable and committed team member particularly within the public transport family.
Keith MacHale
Keith is one of the most knowledgeable, passionate, and dedicated individuals that I have has the pleasure to work with. I’ve worked with Keith over the last 4 years, helping him to delivery a number of digital transformation modules while working with Transdev Dublin Light Rail, the operators of the Luas. I have to say that only for Keith’s understanding of the rail business, his commitment to getting a project over the line and his genuine passion to make improvements, to modernise, we would not have made such progress. Working with Keith has also been professional, he has been a pleasure to work with and works well with everyone in the team at Transit9. I would highly recommend Keith; he is a dedicated professional and a valuable asset to any team he works with.
Gary Scanlon
I have worked with Keith on several projects over the last few years with LUAS and UK Tram. The most significant of these was the introduction of one of our driver training simulators to support the opening of LUAS cross city extension. This project relied heavily upon Keith and his teams knowledge, experience, hard work and flexibility. it is critical for us to have accurate information readily available to ensure accurate recreation of the driving task and environment. This projects success in achieving both the desired opening date and required level of training, and acceptance by driving staff of a new innovative training method would have been so much more difficult, if at all possible without Keith's input. i have always found Keith to be hard working, enthusiastic, flexible and professional and enjoy working with him on any project. I would recommend Keith to any individual or organisation looking for a reliable and committed team member particularly within the public transport family.
Keith MacHale
Keith is one of the most knowledgeable, passionate, and dedicated individuals that I have has the pleasure to work with. I’ve worked with Keith over the last 4 years, helping him to delivery a number of digital transformation modules while working with Transdev Dublin Light Rail, the operators of the Luas. I have to say that only for Keith’s understanding of the rail business, his commitment to getting a project over the line and his genuine passion to make improvements, to modernise, we would not have made such progress. Working with Keith has also been professional, he has been a pleasure to work with and works well with everyone in the team at Transit9. I would highly recommend Keith; he is a dedicated professional and a valuable asset to any team he works with.
Gary Scanlon
I have worked with Keith on several projects over the last few years with LUAS and UK Tram. The most significant of these was the introduction of one of our driver training simulators to support the opening of LUAS cross city extension. This project relied heavily upon Keith and his teams knowledge, experience, hard work and flexibility. it is critical for us to have accurate information readily available to ensure accurate recreation of the driving task and environment. This projects success in achieving both the desired opening date and required level of training, and acceptance by driving staff of a new innovative training method would have been so much more difficult, if at all possible without Keith's input. i have always found Keith to be hard working, enthusiastic, flexible and professional and enjoy working with him on any project. I would recommend Keith to any individual or organisation looking for a reliable and committed team member particularly within the public transport family.
Keith MacHale
Keith is one of the most knowledgeable, passionate, and dedicated individuals that I have has the pleasure to work with. I’ve worked with Keith over the last 4 years, helping him to delivery a number of digital transformation modules while working with Transdev Dublin Light Rail, the operators of the Luas. I have to say that only for Keith’s understanding of the rail business, his commitment to getting a project over the line and his genuine passion to make improvements, to modernise, we would not have made such progress. Working with Keith has also been professional, he has been a pleasure to work with and works well with everyone in the team at Transit9. I would highly recommend Keith; he is a dedicated professional and a valuable asset to any team he works with.
Gary Scanlon
I have worked with Keith on several projects over the last few years with LUAS and UK Tram. The most significant of these was the introduction of one of our driver training simulators to support the opening of LUAS cross city extension. This project relied heavily upon Keith and his teams knowledge, experience, hard work and flexibility. it is critical for us to have accurate information readily available to ensure accurate recreation of the driving task and environment. This projects success in achieving both the desired opening date and required level of training, and acceptance by driving staff of a new innovative training method would have been so much more difficult, if at all possible without Keith's input. i have always found Keith to be hard working, enthusiastic, flexible and professional and enjoy working with him on any project. I would recommend Keith to any individual or organisation looking for a reliable and committed team member particularly within the public transport family.
Credentials
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DIPLOMA IN COACHING FOR PERFORMANCE
Dublin Business SchoolOct, 2015- Nov, 2024 -
Health & Safety Level 6
National College of IrelandDec, 2010- Nov, 2024
Experience
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Transdev Ireland
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Ireland
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Truck Transportation
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100 - 200 Employee
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Incident Manager/Service Delivery Driver Team Leader
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Jan 2011 - Present
Key Responsibility in the following areas 》Managing a team of 33 drivers including.Training/Coaching & HR requirements, shared responsibility in managing 185 tram drivers that make up the remainder of the Operational Driver Grade within LUAS Operations 》Member of the Customer Experience Team that supports the safe delivery of tram services Transdev provides to the Client & Customer Passenger base in the safe transfer of 90K daily passengers 》Managing the SMS to ensure the Health and Safety of Transdev Employees/Contractors/Third Party Stakeholders that support LUAS Operations 》Support the Safety Team 》Support the HR Director in Managing the Investigation & Disciplinary Processes 》Support the LUAS Central Control Room Teams by responding in real time to Manage Incidents/Accidents on LUAS infrastructure 》Support the LUAS Customer Service Team in Transdevs continuous commitment & drive to improve on the service provided to the Client & Customer Passenger Base 》Manage Three Operational Depots 》Project Management throughout the Organisation 》Certified Incident Manager ref Investigatings/Managing Accidents/Incidents on LUAS Infrastructure &/Or Rolling Stock, reporting directly into the Commission for Railway Regulation & the Railway Accident Investigation Unit of the Department of Transport. Interfacing & Communicating with Emergency Services on behalf of Tranadev. Submitting incident reports to relevant stakeholders post Incident 》Driver Training/Coaching & Support to the Driver Grade. 》Certified Light Rail Driving Assessor with responsibility's in managing the Continuous Assessments Process as provided for in the SMS and delivered through the company applications 》Light Rail Incident Training the Trainer 》Tram Simulator Project Manager 》Digital Project Manager (Company Applications)
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Veolia Transport Dublin Light Rail
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Ireland
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Truck Transportation
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1 - 100 Employee
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Tram Driver
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May 2006 - 2011
》Certified tram driver 》Responsibilities in driver coaching and mentoring 》Company/SIPTU health and safety representative 》Certified tram driver 》Responsibilities in driver coaching and mentoring 》Company/SIPTU health and safety representative
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Self Employed
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Dublin, Ireland
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Taxi Operator (Dublin County/City Centre)
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Jan 2000 - May 2006
》Dublin City and County servicing the public in a small public service vehicle while operating my vehicle to the highest of standards set out by the taxi regulator,also adhering to road traffic laws. 》Dublin City and County servicing the public in a small public service vehicle while operating my vehicle to the highest of standards set out by the taxi regulator,also adhering to road traffic laws.
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Education
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Dublin Business School
Advanced Diploma in Project Management -
Dublin Business School
Diploma in Coaching for Performance, PASS -
National College of Ireland
Occupational Health & Safety in the Workplace (FETAC Level 6), Merritt -
National College of Ireland
Occupational Health & Safety in the Workplace (HETAC Level 5), Merritt -
Cabinteely Community School