Experience

Milwaukee County Behavorial Health Division

• Hospitals and Health Care
• 1 - 100 Employee

• Program Analyst

  • Aug 2011 - Present

  I advocate for organizational systems & technology to provide access of the right information to the right person at the right time & place to support the hospital's mission, vision & operational goals while promoting safe practices, improving quality, reducing errors & enhancing the Patient Experience. Enterprise administrator of HealthStream LMS. Past projects include: --Instructional design for eLearning, blended and in-person training and skills assessment. --Design for computer training labs. --Lead EMR training efforts, supervise EMR training and at-the-elbow support for physicians. -- Form Design --Technology Onboarding. --Mobile workstations for nursing staff. --Implemented Incident Management System. -- Member of Quality, Policy, EMR Oversight & Nurse Exec committees. Show less



University of Wisconsin-Milwaukee

• United States
• Higher Education
• 700 & Above Employee

• Graduate Research And Teaching Assistant

  • Jan 2005 - Dec 2010

  Having a long interest in learning and memory, especially expert learning and, upon discovering that acceptance into certain graduate programs provided both income and tuition remission, I successfully competed for 1 of 5 fully funded positions in the UWM graduate psychology program declaring a specialty in cognitive neuroscience. Each semester I taught psychology to 5 sections of 150 undergraduates, developed online educational content and administered instructor records in the D2L learning management system. My thesis involved conducting an fMRI study of humans to evaluate the role of the hippocampus in learning and recall without awareness. Because of the expense and complexity of fMRI studies, the department had never before approved such research by a Master's candidate. My time in the program provided me with deep understanding of qualitative and, quantitative analysis using both univariate and multivariate techniques. My discernment of information and confidence of my assessments improved. I gained great insight into how people learn, excel, succeed or fail based upon a continuum of experience beginning at birth and continuing far into adulthood. Show less



Mandel Company

• Financial Services

• Director, Technical Development and Continuous Improvement

  • Apr 1993 - Dec 2004

  Recruited to the company to get all the computer systems communicating on single network, I succeeded by scaling down the same network, server and storage systems then used by the New York Stock Exchange. Because like the NYSE, we too required 99.9 uptime. My subsequent role was to continuously evaluate existing technology and trends to position the company as the leader in the industry by collecting and analyzing data to identify opportunities for improved quality, new products and enhanced efficiencies. I recommended, planned and executed the conversion of a manual to all digital workflow within a $3 million budget. I instituted a program to retain and retrain existing staff by collaborating with vendors and trade unions to develop skills assessment and continuous training programs. And, I partnered with our technology providers to develop new features to simultaneously support new and improved applications and equipment providing shorter job cycles, simpler intuitive interfaces and reduced operating costs. These improvements effected a 15% reduction in labor cost while increasing capacity by 55%. Later I restructured the bidding process for vendors and instituted a just-in-time resupply program reducing inventory and year over year consumable costs. The same negotiations led to pricing contracts with consumable suppliers to include procurement of capital equipment in the operating budget. Show less



Risser Color Service

• Director, Risser Digital Studio

  • May 1988 - Mar 1993

  Hired to improve sales of existing services I developed a new marketing and sales strategy and a new corporate identity and advertising campaign to rebrand the company. I also revised the pricing structure to include an allocation for operating and sales expenses. Adopting a consultative sales strategy targeted to senior executives, rather than pitching to low and middle management, which was the common practice in the industry, led to nearly tripling sales revenue in 3 years. At the same time I saw the impact digital imaging had on the lithographic industry and realized it was only a matter of time before higher performance computers would bring digital photographic services to photofinishing. Within a $1.6 million budget I conducted a requirement analysis and feasibility study to establish what would then be the first networked, ultra-high resolution digital imaging workflow in a US photolab. Show less