User Experience Architect

• Sep 2021 - Present

Co-Founder / Partner

• Jan 2014 - Present

Director Of UX/UI Strategy

• Oct 2019 - May 2022

Connectivity UX Strategist

• May 2018 - Oct 2019

SR. User Experience Human Machine Interaction (HMI) Center-stack Designer and Connectivity Strategist• Developed strategy for how mobile devices communicate and interact with the vehicle HMI• Developed user flows & HMI specifications to support the "Privacy By Design" initiative• Defined user interactions for the HMI, specifically related to Connectivity & Over the Air Updates SR. User Experience Human Machine Interaction (HMI) Center-stack Designer and Connectivity Strategist• Developed strategy for how mobile devices communicate and interact with the vehicle HMI• Developed user flows & HMI specifications to support the "Privacy By Design" initiative• Defined user interactions for the HMI, specifically related to Connectivity & Over the Air Updates

Sr. User Experience Strategist

• Feb 2014 - Apr 2018

As a User Experience (UX) Strategist, I am responsible for working with the business stakeholders, senior management, product and project managers to help lead the strategic and functional design efforts for both the responsive web and native platforms (iOS and Android).Dominos Pizza - User Experience Consultant through RIIS (April 2017 - Present)Ann Arbor, MILead Business Consultant working on a team responsible for designing and developing the newest & most innovative products Dominos is shipping to market.• Developed customer experience strategy for customer facing application for the Dominos self-driving delivery vehicle• Developed long term strategy and objectives for driver tracking application• Worked directly with development teams to document business and technical requirements• Developed low and high fidelity, fully functional prototypes • Created customer journey maps• Conducted customer research/testing sessionsDTE Energy - User Experience Strategist through RIIS LLC (Feb 2014 - April 2017) Detroit, MIUser experience designer working with the digital experience team responsible for the managing and executing the design strategy for dteenergy.com and the corporate mobile application. • Lead interaction designer for dteenergy.com self-service channel strengthening• Helped establish long term roll out strategy and prioritization• Led requirement gathering sessions• Administered user research sessions• Developed low and high fidelity, fully functional prototypes

Sr. Technical Lead

• Jul 2012 - Feb 2014

Managed technical design team responsible for the maintenance of both the public and authenticated sites that fall within the bcbsm.com domain.• Participated in web and marketing strategy meetings for bcbsm.com redesign effort• Worked with key executives to define scope and budget for mobile and web release in preparation for affordable care act (ACA) roll out• Created low and high fidelity, fully functional web prototypes• Managed web design team responsible for 2500+ maintenance requests annually• Led executive customer presentations• Mentoree to XVP of Large Group Sales

Technical Consultant

• Aug 2008 - Jul 2012

Provided technical consulting services for multiple clients in and outside of metro Detroit.• Worked on several development teams as a Java developer• Developed and executed automated test scripts• Developed custom javascript/jQuery applications for internal applications• Requirements gathering and project management Provided technical consulting services for multiple clients in and outside of metro Detroit.• Worked on several development teams as a Java developer• Developed and executed automated test scripts• Developed custom javascript/jQuery applications for internal applications• Requirements gathering and project management

Head Varsity Girls Cross Country Coach

• Jun 2009 - Nov 2011