Business & Workforce Development Division Manager

• Oct 2021 - Present

Workforce Development Analyst

• Nov 2019 - Oct 2021

Manage the Moreno Valley Business & Employment Resource Center (BERC), an America's Job Center of California, as well as work with community partners and businesses to facilitate Workforce Development programs to benefit both job seekers and businesses in the region. • Analyze current labor market and economic information and trends to develop effective programs to meet regional needs• Manage staff and volunteers from multiple agencies to run the ERC operations and programs• Seek out grant dollars for program funding• Facilitate and create career preparedness workshops and training based on jobseeker and local industry needs• Establish and maintain relationships with resource partners in workforce development such as workforce governing boards, government agencies, and educational institutions• Work with military partners to establish programs to benefit Veteran and military family individualsThe Employment Resource Center is a growing and innovative workforce center that helps the community of Moreno Valley build a strong workforce and develop the business community. Show less

Senior Management Analyst - City Manager's Office

• Sep 2018 - Nov 2019

Served as budget and policy analyst for the City Manager’s office, working closely with all city departments, City Council, and community stakeholders:• Managed and implemented the city's state and federal legislative program, regularly tracking dozens of proposed legislative initiatives, analyzing potential impacts and advising on city policy priorities. • Managed special projects for the City Manager and executive team. Handled multi-agency coordination, analysis, and prioritizing and executing multiple simultaneous initiatives, such as the SANDAG 2020 Census project, updating public facility fees, and wireless cell site agreements.• Launched two new data analytics programs that over a six-month period improved employee work processes, policy decision-making and website accessibility.• Oversaw budget preparation, budget management, and contract oversight for seven departments, for a combined annual total of more than $31.3 million. • Worked across city departments at all levels to define challenges, find operational efficiencies, and implement policies. • Managed a $500,000 facility upgrade project, handling all aspects of project planning and tracking to successfully deliver the project on time and within the allocated budget. Show less

Senior Management Analyst - CFD Coordinator

• Oct 2017 - Jan 2019

Administered benefit assessment and community facilities districts (CFD) through stakeholder management and analysis of budget, procedure and resources. Responsibilities include:• Administered benefit assessment and community facilities districts (CFD) through stakeholder management and analysis of budget, procedure, and resources. • Coordinated with developers and other city departments on special financing needs for new developments, future city assets, and conditional use permit projects.• Created new data model to forecast future city maintenance costs and special tax revenue to ensure proper funding and allocation of costs for annual assessments and special tax levies.• Improved the annexation and election process directly with property owners, City Council, and San Diego County officials to annex new properties to CFDs. Show less

Programs & Venues Coordinator - Library Programs and Venues

• Apr 2014 - Sep 2017

Managed the Community Relations Division of the City of Carlsbad’s Library & Cultural Arts Department: • Managed over 100 event projects annually to create public programming, working with internal divisions, departments, and external stakeholders. • Used data analysis to create new programs reaching diverse audiences, such as Carlsbad Reads Together, Good Life Lectures Series, and Cinema Series. • Directly oversaw all aspects of the procurement, configuration and deployment of a new citywide facility rental reservation software that provided enhanced customer service and more efficient staff operations. • Negotiated and created contract agreements with performers, visiting authors, and vendors, ensuring all purchasing policies were followed, including the city’s best value evaluation process. • Oversaw all aspects of rental venues staff and operations for four facilities, including a 200-seat auditorium with broadcast capabilities. • Led the Community Relations Division to develop marketing materials and strategies, print publications, e-newsletters, web content, and press releases for community programs and department. • Managed the division budget, achieving a 10% cost savings year over year. • Reviewed and issued $80,000 in grants annually for internal and external organizations. • Served as an active member of the core design team executing a $12 million renovation project for the city’s two main library facilities. • Reported to four independent boards and non-profit organization, maintained positive working relationships, and fostered enhanced collaboration to achieve mutual goals. Show less

Theatre Facility Manager

• Jun 2009 - Apr 2014

Manage the operations of rental and special events held in the Moonlight Amphitheatre and AVO Playhouse. Responsibilities include:• Managed event projects for internal and external organizations with up to 40 employees.• Negotiated contract agreements for rental events and handled all invoicing, resulting in a steady cash flow and on-time payment rate of 95%.• Developed marketing materials and strategies that increased rentals by 50% year over year.• Trained and supervised city staff on proper function and safety of technical equipment.• Managed scheduling of regular and part-time technical, house, and janitorial staff.• Created and routinely managed all facility upgrades and maintenance orders.• Coordinated and planned event food and beverage needs with the onsite concessionaire.• Created 35% in cost savings through improved facility budget and rental income records and tracking.During portion of time within this position, acted as the resident Assistant Technical Coordinator, as such knowledgeable in operating stage, sound, and lighting equipment. Show less

VisTix Assistant Manager

• Dec 2005 - Jun 2009

Supervise and train box office sales representatives for daytime office and two venues; AVO Playhouse and Moonlight Amphitheatre. Responsibilities include:• Create and manage staff schedules for 20 part-time employees• Ticket/production design for clients • Program ticketing software and online sales website for custom show and event needs• Updating and designing new promotional items (i.e. brochures and postcards)• Run and compose analytical reports based on budgets, sales, and demographics• As group sales representative, responsibilities include negotiating with group leaders terms of contract and assist in planning arrival and activities while at theaters. Show less