Experience

Greater Clark County Schools
• United States
• Education Administration Programs
• 100 - 200 Employee
• School Board Trustee

  • Jan 2021 - Present


Humana

• Brazil
• Professional Training and Coaching

• Product Owner

  • Apr 2020 - Present

• Senior Professional

  • Sep 2016 - Apr 2020

  Programming logic and variable data for all communications, Participate in projects involving multiple areas, Analyze data and reporting, Post-production validation of system changes, Research and resolve system issues, Create file templates in multiple formats.

• Business Analyst

  • Jul 2014 - Sep 2016

  Research system issues, Act as liaison between Medicare/Medicaid business lines and IT, System enhancement prioritization, Process review and implementation, Post-production validation of system changes, Analyze data and reporting, Review test cases, Determine specific system requirements.

• Operations Support Analyst

  • Dec 2012 - Jul 2014

  Act as liaison between IT and Production areas, Researching and manually resolving issues across multiple systems, End-to-End tracking of compliance dials and alerts.

• Medicare Enrollment Specialist

  • Oct 2010 - Dec 2012

  Interpret and analyze information, follow process, implement updates as needed, profile merges, overlays, CMS replies and rejections, working various reports, coachings, triage.



Caesars Entertainment EMEA

• Poker Dealer

  • Oct 2005 - May 2019

  Customer service, maintaining brand image, maintaining gaming integrity, balancing cash and other monetary instruments, entertaining guests, enforce the rules of games, educate guests on promotions and how to play. Customer service, maintaining brand image, maintaining gaming integrity, balancing cash and other monetary instruments, entertaining guests, enforce the rules of games, educate guests on promotions and how to play.