Keith Fisher

Senior Business Intelligence Consultant at DSCallards Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Newport Pagnell, England, United Kingdom, UK
Languages
  • French Elementary proficiency
Skills

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5.0

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Sean Stacks

Keith is fantastic with the customer and has a unique ability to bridge the gap between business and IT. I could not recommend Keith enough.

LinkedIn User

I have worked with keith for over 5 years. He is someone who is highly skilled within his field and I could not recommended him enough. He is at the highest level when it comes to his can do attitude as well as being a well rounded professional. He is supportive of his team members and delivers on all activities and challenges presented to him. I have enjoyed working with Keith and would like to continue to in the future.

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Credentials

  • Microsoft Certified: Azure Data Fundamentals
    Microsoft
    Jan, 2023
    - Nov, 2024
  • Microsoft Certified: Power Platform Fundamentals
    Microsoft
    Dec, 2022
    - Nov, 2024
  • SAP BusinessObjects BI Platform XI 4.1
    SAP
    Jun, 2015
    - Nov, 2024
  • SAP PCOE support engineer
    SAP
    Jun, 2012
    - Nov, 2024
  • Microsoft Certified: Azure Enterprise Data Analyst Associate
    Microsoft
    Dec, 2022
    - Nov, 2024
  • Microsoft Certified: Power BI Data Analyst Associate
    Microsoft
    Jun, 2022
    - Nov, 2024

Experience

  • Codestone Group
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Business Intelligence Consultant
      • Jun 2018 - Present

      Working with SAP BusinessObjects, Microsoft Power BI, Power Platform and Azure, I support customers to ensure they get the most from their data. I design solutions, deliver training, install and configure systems, and create content for organisations that seek insight and advantage from their data. Working with public and private sector operations I have delivered many successful projects and made many customers happy. - Hosting technical webinars for Marketing and Sales, I lead attendees through complex topics in clear and engaging ways to improve their understanding. - I lead requirements gathering and solution design work for customers, collaborating with colleagues and key decision makers to produce recommendations and costed blueprints. - I enjoy blog writing and technical manual compilation, contributing to the website and our training library. - As Power BI becomes more prevalent I advise and mentor customers moving from SAP BusinessObjects to the Power Platform suite of products. - Rounding out my skills and becoming platform-agnostic, I work with whichever tool is best for the customer and project's success. Show less

  • Edenhouse, part of Accenture
    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • SAP BusinessObjects Consultant
      • Jan 2013 - Jun 2018

      As one of the senior members of the analytics team I delivered training, supported the sales team with pre-sales activity, and worked with customers throughout the full project life-cycle. - I worked with several councils in adult and children's social care reporting, building a relationship with LiquidLogic and their systems - I upgraded multiple Police Forces' BObj systems from XI 3.1 to 4.1 and 4.2 - I obtained NPPV level 3 security clearance (and have maintained this subsequently) - I worked with SAP BW and Hana based systems to produce reporting via Lumira, Web Intelligence and other tools. Show less

  • Maven Solutions Limited
    • Manchester, United Kingdom
    • SAP BusinessObjects Consultant
      • Jan 2010 - Dec 2012

      I started as a support consultant at Maven, growing quickly into the role and learning from colleagues, becoming a delivery consultant building environments, producing training and content for customers from many industries. Before Maven was taken over by Edenhouse in 2013 I was responsible for managing the support desk, mentoring new team members, and project managing the PCOE certification for the company. - I worked with multiple universities, upgrading environments and building content - I managed a 6 month project with a UK insurer to re-write content and build visualistions to streamline reporting - Obtained SAP certification in the BObj platform (3.1 and 4.1) as well as PCOE support consultant. Show less

  • Friends Life UK
    • United Kingdom
    • Financial Services
    • 200 - 300 Employee
    • Software Engineer
      • Dec 2006 - Dec 2009

      - The lead administrator for FP’s installation of BusinessObjects XI R2, I designed security solutions, monitored servers, applied and tested upgrades and maintained system performance in line with ASLs and service contracts. - Using SAP BusinessObjects, Hummingbird Genio (ETL tool), SAS and Excel I designed and maintained bespoke MI solutions for all parts of the business, and was responsible for data security and ensuring adherence to the DPA. - Led the successful migration of the strategic MI platforms from BusinessObjects 5 and Crystal Enterprise to BusinessObjects XI R2. With 100s of reports and over 1000 users I was responsible for ensuring continuity of service, communication, training and quickly resolving issues. - I provided consultancy and business analysis services to other departments, challenging processes, gathering requirements and presenting findings and recommendations to management. - Assigned to a wide range of projects, I worked cross-site and within a complex matrix management environment. Show less

  • Friends Provident
    • United Kingdom
    • Financial Services
    • 400 - 500 Employee
    • Financial and Statistical Analyst
      • Sep 2003 - Dec 2006

      - I planned and forecasted annual departmental budgets of over £20 million. I successfully submitted flat budget forecasts, identifying cost savings and productivity improvements to balance the increases in sales forecasts.- Using the MI tools at my disposal I detected trends and explored options with managers, reported on progress against KPIs and maintained complex business models of the resource situation. - Presented complex information and analysis to management up to director level, and liaised with all departments in the company. The nature of the information I had access to required me to be on the ‘insider list’ for price sensitive information.- Drove the development of new management information, recommended MI solutions, and influenced strategic decisions for a department of 500 staff. Show less

    • MI and Budget Analyst
      • Feb 2002 - Sep 2003

      - I developed new MI reports for the department, identifying productivity improvements and tracking over £200 million worth of business.- Through my analysis I identified cost savings and reduced errors, saving the company tens of thousands of pounds. I assisted executive managers in budget setting and resource planning.- Led the successful introduction of a new monthly budget process to the Manchester site, training budget managers to use technology and communicating Friends Provident budgetary policy. Show less

    • MI Analyst
      • Dec 2000 - Feb 2002

      - I was the Customer Services department liaison for the strategic project to develop a new MI platform based on BusinessObjects 5. I worked with IT to translate business requirements and SAS datasets into the relevant data-feeds for universes and reports for users at head- and regional offices.- Among other projects I worked with the sales department to analyse financial advisors’ answers to survey questions about the life assurance companies they dealt with. This involved external liaison and the presentation of my findings from the database to senior managers. Show less

    • Seconded to the Business Process Development team
      • Jan 2000 - Dec 2000

      - The staff on this small team were responsible for the delivery of small projects from IT to the business.- I worked on several projects, helping to test new products, commission deals and back-office administration systems.- The role required travel and liaison with multiple stakeholders.

    • Underwriter and customer services
      • Apr 1997 - Dec 1999

      - Initial underwriter for medical and financial risk for life assurance and pension applications.- Was a dedicated complaint handler.- Provided insight to data and statistics.- Answered customer queries and handled sensitive data.

Education

  • The University of Manchester
    Bachelor of Arts - BA, English Language and Literature, General
    1993 - 1996
  • Epsom College, Epsom, Surrey
    A, 3 Bs, English, History, Economics and Art
    1988 - 1993
  • Epsom College, Epsom, Surrey
    8 As, 1 B, 1 C., English (Lang and Lit), Maths (GCSE and AO-level), History, French, Chemistry, Physics, Biology, Art
    1988 - 1990

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