Keith Falcao

Security Operations Analyst at Difenda
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Contact Information
us****@****om
(386) 825-5501
Location
North York, Ontario, Canada, CA

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Ranjan Patro

Keith has worked with us for around 6 months. I have seen his dedication, commitment , being ethical & very hardworking ,which according to me is second to none. Also he learns tech stuffs very quickly ,open to feedbacks & comes up with new ideas. We wish him all the best.

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Credentials

  • Introduction to Cybersecurity
    Cisco
    Dec, 2020
    - Oct, 2024
  • Penetration Testing : Short Course
    Charles Sturt University
    Aug, 2020
    - Oct, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Security Operations Analyst
      • May 2023 - Present

      • Analysed and identified cyber threat activity based on their known techniques, tactics, procedures (MITRE ATT&CK Framework.) • Performed investigations of intrusion attempts and in-depth analysis of indicators of compromise (IoC) from several sources. • Performed initial triage on security events populated in various Security Information and Event Management (SIEM) systems. • Analysed a variety of security logs (Firewalls, EDR, Syslog’s, Email, CASB, etc.) to determine the correct remediation actions and escalation procedures. • Independently followed procedures to contain, analyse, and eradicate malicious activity. Show less

    • Canada
    • Utilities
    • 700 & Above Employee
    • Information Security and Risk Co-op
      • Jan 2023 - Apr 2023
    • Canada
    • Hospitality
    • 1 - 100 Employee
    • Guest Service Agent
      • Sep 2022 - Dec 2022
    • Information Security and Risk Co-op
      • May 2022 - Aug 2022

      • Followed a formal incident management process for all security incidents and utilized the service management platform to assign, create and resolve incident tickets. • Traced and validated the authenticity of inbound emails using email Security solutions. Reviewed and carried out analysis on phishing and spam reports and communicated with users to investigate and provide feedback. • Supported the management of Security as a service provider (SECaaS) partner, making sure that all SLA’s were achieved. Timely assessments were carried out to evaluate, analyse and improve the service provided. • Assisted the IT Security team in safeguarding systems by defining access privileges through the IAM platform • Enhanced employee awareness by publishing security tips and knowledge-based articles aligned to the threat intelligence reports on a weekly basis. Show less

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Junior Security Analyst
      • Feb 2021 - May 2021

      • Worked with clients to determine the scope and requirements for the penetration testing activity. • Carried out remote testing of client's network & web applications and social-engineering assessments to expose potential security weaknesses. • Presented findings, risks, and conclusions to management and other relevant parties • Delivered concise security reports with detailed findings, and potential exposure & provided extensive recommendations for remediation within a short timeframe. • Involved in infosec audits as an understudy to the company CISO and worked on security policies like BCP, DR, password policies, etc. Show less

    • India
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Assistant Tour Manager
      • Jun 2018 - Dec 2019

      • Organized and executed multiple tours for the company's international vendors such as Viator, Klook, Cruising Excursions and Shore Fox.• Managed and co-ordinated with operators from multiple cities throughout India, while also following up on the tour status and issuing instructions on any potential changes• Resolved customer issues to their overall satisfaction, oversaw day to day operations, completed tasks assigned by the general manager and communicated with associates to ensure cohesive completion of work Show less

    • Executive
      • Feb 2018 - May 2018

      • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data. • Worked closely with management staff of Amaze Tours to create new and lucrative tours. • Built personal relationships with guests to promote positive experiences and also accommodated guest's requests for certain changes in the Tour Itineraries or Time frames. • Responded to potential client emails as well as other correspondence to facilitate communication and enhance business processes. Show less

    • India
    • Hospitals and Health Care
    • Sales Intern
      • Sep 2017 - Dec 2017

Education

  • Seneca College
    Post Graduate Program, Cyber Security and Threat Intelligence
    2021 - 2022
  • Centennial College
    Postgraduate Degree, Project Management
    2022 - 2023
  • University of Mumbai
    Bachelor of Science - BS, Information Technology
    2017 - 2020

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