Keith Dias
Head of Business Development at Pangea Global Services | Market Research | Lead Generation Services | KPO | Investment Research- Claim this Profile
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Bio
Experience
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Pangea Global Services
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India
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Market Research
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100 - 200 Employee
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Head of Business Development
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Jul 2016 - Present
I Head the Business Development team an Pangea Global Services. At Pangea we not only look at growing our client list but what we look at is to serve our Clients in such a way that we not only build a long term work relationship with us but they also refer us to their known ones. I believe in one good saying:- Let your work do the speaking. I Head the Business Development team an Pangea Global Services. At Pangea we not only look at growing our client list but what we look at is to serve our Clients in such a way that we not only build a long term work relationship with us but they also refer us to their known ones. I believe in one good saying:- Let your work do the speaking.
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Talent Sourcing GmbH
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Switzerland
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Staffing and Recruiting
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Head of Research
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Jul 2013 - Jun 2016
Purpose of the role: Retain all clients within the team through ‘service excellence’ and proactively ensure continuous improvement in services so as to expand service offerings and up sell Talent Sourcing services. Process Enhancement and monitor Service Levels achieved by team members in order to achieve targeted Client Retention. Ensure optimum resource and skill utilization within the team. Disaster recovery when required. Identify new service offerings and methods to fully integrate Talent Sourcing within clients’ recruitment cycle/ process. Coach and develop skills of team members in order to increase productivity and assist personal development of team members. Show less
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Boyd & Moore Executive Search
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Japan
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Staffing and Recruiting
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100 - 200 Employee
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Account Manager
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Jul 2011 - Jun 2013
Responsible for management, which included maintaining expectations, allocating resources, training, change control, process adherence. Identifying tracking and improved team and individual metrics relative to client SLAs. Managing client SLAs for quality, turnaround time, process adherence and cost control. Maintain relationships with all existing clients and/or prospects during the length of an assignment. Collaborating with executive management to develop and execute strategic sourcing plans. Maximizing company efficiencies for better customer service, time and expense management and profit maximization. Show less
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Arden Systems
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Pune Area, India
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Project Lead
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Jun 2009 - May 2011
Lead Generation, Internet Research, Direct Marketing, Data Warehousing. Worked on Goldmine 6.50.3113. Conducted Training Sessions of Goldmine for the Staff. Was Project Lead for the Clients like 'Robert Walters', 'EDS Japan', 'SPI Consultants', and 'Ingenium'. Was promoted to the position of Project Lead within 4 Months. Managed a Team of Telemarketers. Lead Generation, Internet Research, Direct Marketing, Data Warehousing. Worked on Goldmine 6.50.3113. Conducted Training Sessions of Goldmine for the Staff. Was Project Lead for the Clients like 'Robert Walters', 'EDS Japan', 'SPI Consultants', and 'Ingenium'. Was promoted to the position of Project Lead within 4 Months. Managed a Team of Telemarketers.
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OS2i
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United Kingdom
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Staffing and Recruiting
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1 - 100 Employee
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Headhunter
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May 2007 - May 2009
My responsibility was to source candidates for clients based in the Middle East, UK & the US as per their specifications through various channels like Job Portals, Networking Sites, Referrals, passive Searches on the internet etc. My responsibility was to source candidates for clients based in the Middle East, UK & the US as per their specifications through various channels like Job Portals, Networking Sites, Referrals, passive Searches on the internet etc.
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