Experience

Claim Central Property

• Australia
• Insurance
• 1 - 100 Employee

• Quality Assurance Operations Manager & Account Manager

  • Feb 2020 - Present

• Claims Manager

  • Sep 2018 - Feb 2020

• General Manager of Assessing

  • Jul 2017 - Sep 2018

• Adjusting Services Manager

  • Aug 2016 - Jul 2017

  Management of loss adjusting operations; business development and client facing role. Contingency and CAT planning; strategy and process improvement.Responsible for management of large, technical and complex losses. Industrial Special Risks, Strata and Commercial claims management.

• Senior Loss Adjuster

  • Jul 2015 - Aug 2016

  Promoted to senior position which involved management of complex, contentious / complaint home and contents claims, commercial and strata claims and litigated / mediated claims.

• Internal Loss Adjuster

  • Mar 2013 - Jul 2015

  Responsible for end-to-end claims management for a portfolio of domestic home and contents, commercial, strata and farm claims. Tasks included reviewing and determining policy liability, negotiating settlements and managing claims until finalisation.



Ace Insurance

• Insurance
• 1 - 100 Employee

• Property Claims Handler

  • Jan 2011 - Mar 2013

  Management of material damage and business interruption losses under Industrial Special Risk policies; including during several catastrophe events such as the Queensland floods, Christchurch earthquake and Cyclones Oswald and Yasi, Management of material damage and business interruption losses under Industrial Special Risk policies; including during several catastrophe events such as the Queensland floods, Christchurch earthquake and Cyclones Oswald and Yasi,



Allianz Australia

• Australia
• Insurance
• 700 & Above Employee

• Property Claims Handler

  • Dec 2010 - Jan 2011



Thornton & Partners Insurance Loss Adjusters

• 1 - 100 Employee

• Internal Loss Adjuster

  • Oct 2008 - Aug 2010

  Internal / desktop loss adjuster managing Buildings, Contents, Farm and All Risks / Specified Valuables claims. Internal / desktop loss adjuster managing Buildings, Contents, Farm and All Risks / Specified Valuables claims.



Hibernian Insurance

• Galway, Ireland

• Motor Claims Handler

  • Jan 2007 - Sep 2007