Owner

• Aug 2020 - Present

Professional Photographer

• May 2007 - Present

Provide broad range of photographic services for broad range of clients including weddings, engagement, family, sports and commercial/retial. Services include initial consultation, selection of locations/styles, digital photography, photo retouching, enhancement, duplication and printing. Extended digital image processing capabilities to include creation of banners, backdrops and signs for customers to have printed. Provide broad range of photographic services for broad range of clients including weddings, engagement, family, sports and commercial/retial. Services include initial consultation, selection of locations/styles, digital photography, photo retouching, enhancement, duplication and printing. Extended digital image processing capabilities to include creation of banners, backdrops and signs for customers to have printed.

Project Manager II

• Jun 2018 - Mar 2020

Managed multiple projects with a combined budget of $4.4M. Projects include implementation of self-service reporting capability for business users, enhancements to data warehouse capabilities and migration of subsidiary from legacy ERP system to corporate ERP system (including data conversion), and major upgrade to inside-sales system. Spearheaded implementation of new agile methodology (SAFe) within development teams. Served as both project manager and scrum master. Develop, refine, validate, and ensure completion of all project work plans; manages various work plans to ensure project commitments are met - on time and within budget. Generate timely and concise communications to functional and executive leadership regarding project status and pending issues. Support teams in order to build consensus among multiple process leads relative to project scope task execution staffing and issue resolution. Coordinate with various work teams to ensure functional requirements are reflected in final solution. Leads project teams by developing work plans within guidelines and monitoring progress on project milestones. Analyze processes and makes recommendations for improving efficiency resulting in expense reduction in projects. Interact with project sponsors, stakeholders, and various project members to ensure that specified business needs are met; assists in the post-implementation analysis to ensure that requirements are fulfilled. Show less

Engagement Manager

• Mar 2016 - Jun 2018

Lead software development project teams from project planning through execution. Design and develop custom Salesforce solutions. Developing, maintaining, and growing client relationships. Primary point of contact for client executives, responsible for issue resolution, communications and client satisfaction Facilitating brainstorming sessions, project kick-offs, JAD/sprint planning, and retrospectives/post-mortems. Work with cross-functional teams to identify and enact continuous improvements to the project-delivery process. Mentor team members in technical and professional skills. Own the financial and business success of projects I manage. Show less

Project Manager

• Mar 2015 - Oct 2015

Coordination of project processes, communication and methodology for DTC's PMO with engagements with the Defense Logistics Agency (DLA)Delivery of network, hardware, and end-user support for 6,000 DLA employeesDTC consistently received ‘Exceptional’ ratings on all projects from DLALead technical writer for proposal development

Project Manager / Subject Matter Expert

• Aug 2014 - Feb 2015

Directed work of technical team in support of statewide voter registration system, backlog management, sprint planningDeveloped Project Management Plan, Scope Management Plan, Quality Plan, Communications Plan, WBSLead level 3 technical support – software analysis/troubleshooting, custom reporting, issue prioritizationTrained team of business analysts, programmers and network administrators in fundamental business processes, software functionality, technical architecture and end-user environment Show less

Project Manager / Subject Matter Expert

• Sep 2007 - Aug 2014

Managed special projects as directed by client CIO; including compliance with Federal reporting requirements, interstate data exchange initiative, campaign finance standard data export process, disaster recovery/hot site implementation and testingSprint planning, backlog maintenance, release planning, user communicationDeveloped ad-hoc software solutions utilizing VB.net, SQL Server (TSQL), SSRS and SSIS.Provide in-depth software and data issue analysis and resolution

Small Business Owner

• Nov 2010 - Apr 2015

Owned and operated retail store selling wedding dresses, formal dresses, and prom dresses. Provided tuxedos and formal wear as exclusive franchisee of Jim’s Formalwear. Managed day-to-day business operations of business including facilities, financials, lease, employees, etc. Owned and operated retail store selling wedding dresses, formal dresses, and prom dresses. Provided tuxedos and formal wear as exclusive franchisee of Jim’s Formalwear. Managed day-to-day business operations of business including facilities, financials, lease, employees, etc.

Small Business Owner

• May 2007 - Feb 2015

Owned and operated full-service event venue. Provide complete planning and execution of events including weddings, receptions, reunions, parties, etc. Services included planning, decorating, catering, execution and support for events. Doubled gross revenue from approximately $100K/yr to over $200K/yr and increased net revenue from approximately $20K/yr to over $80K/yr. Managed all aspects of business – marketing, sales, finances, employees, physical facilities, social media, etc. Show less

Senior Project Manager

• Apr 2004 - Sep 2007

In charge of implementation, management, operation and support of a new computerized statewide voter registration system supporting more than 400 users in each of Pennsylvania’s 67 countiesServed as primary point of contact for client, responsible for all aspects of service deliveryRedesigned system in response to client concerns and Federal requirements; salvaged multi-million-dollar voter registration system development and improved the relationship to the point where the client extended the contract and purchased additional services. Increased net revenue by over $1MDeveloped process management and quality assurance systems and measurements that earned CMMI Level 4 certification for projectManaged all project revenues and costs, improving its financial position by $1 million through reduced overhead costs and increased revenues from sale of add-on servicesRenegotiated licensing contracts to lower per-user cost of system to client Show less

Data Conversion Project Manager

• Jul 2002 - May 2004

Oversaw the successful conversion of voter registration data from 67 separate county-based systems to a single, centralized statewide systemManaged teams of employees and subcontractors that designed, developed and executed customized conversion processes for each of the 67 legacy systems, capturing both data and digital imagesSaved $300,000 in subcontractor costs by designing and implementing in-house image conversion process, including cost-effective digital image capture for irregularly sized and delicate documents Show less

Project Manager

• Jun 2001 - Jul 2002

Managed team that developed enterprise-wide conceptual data and process model redesign for the Pennsylvania Department of Labor and Industry’s unemployment compensation systemDirected employee and client teams in gathering of requirements from functional experts; interpreted and analyzed requirements to develop conceptual model in CASE toolAwarded contract extension to redesign databases and systems based on conceptual models

Application Development Manager

• Nov 1998 - Jun 2001

Ensured that new child support case initiation and management systems met all Federally-mandated requirements for functionality and performance along with corporate and client requirementsManaged effort to ensure that TCSES system met Federally-mandated Child Support processing requirements as Federal Certification Manager (1999-2001).• Supervised all activities for Tennessee Child Support Enforcement System (TCSES) development project as Case/Legal Team Manager (1997-2001)

Team Lead

• Jun 1993 - Nov 1998

Managed Accenture and contract programmers, developed and maintained conversion schedule, drafted the Statewide Installation and Contingency Plan and resolved technical issues as Conversion and Installation Planning Team Lead (1996-1997)Designed, coded and tested data conversion programs, reviewed and approved code written by others, created, verified and tested execution procedures and supervised Accenture and contract programmers as Conversion Technical Team Lead (1995-1996)Designed, coded and tested batch processing and online modules based on requirements provided by team lead, assisted testers in identifying system deficiencies and created documentation as Case/Legal Team Technical Analyst (1993-1994) Show less