Experience

FBFlurry (acquired by Cart.com)

• United States
• Warehousing
• 1 - 100 Employee

• Operations Manager

  • May 2020 - Present

  • Responsible for managing and motivating a performance driven team• Proven ability to maximize productivity, safety, and departmental goals by training distribution center team on best practices, maintaining policy and procedures, continuously improving processes, and maintaining a safe work environment to drive efficiency.• Maximized operation by directing shift operational flow and flex resources to achieve improved service levels at lowest cost• Charged with overseeing distribution of products to physical stores and online platforms• Improved customer satisfaction by controlling incoming and outgoing product flow to ensure timely receipt of product• Spearheaded campaign to create distribution process in partnership with online buyers• Create Standard Operating Procedures (SOP) for training purposes• Manage highly automated distribution equipment including sorters, shuttles, conveyance system• Streamlined coordination and control of the order cycle; monitor quality, quantity, cost, and efficiency of the movement and storage of goods• Provide meaningful and measurable goals in training, scheduling, and supervising personnel



Destination Maternity Corp (Motherhood Maternity® and A Pea in the Pod®)

• United States
• Retail
• 500 - 600 Employee

• Operations Manager

  • Apr 2018 - May 2020

  • Responsible for managing and motivating a performance driven team• Proven ability to maximize productivity, safety, and departmental goals by training distribution center team on best practices, maintaining policy and procedures, continuously improving processes, and maintaining a safe work environment to drive efficiency.• Maximized operation by directing shift operational flow and flex resources to achieve improved service levels at lowest cost• Charged with overseeing distribution of products to physical stores and online platforms • Improved customer satisfaction by controlling incoming and outgoing product flow to ensure timely receipt of product• Spearheaded campaign to create distribution process in partnership with online buyers • Create Standard Operating Procedures (SOP) for training purposes • Manage highly automated distribution equipment including sorters, shuttles, conveyance system• Streamlined coordination and control of the order cycle; monitor quality, quantity, cost, and efficiency of the movement and storage of goods• Provide meaningful and measurable goals in training, scheduling, and supervising personnel

• Operations Supervisor

  • Aug 2015 - May 2018

  • Managed overnight and weekend shifts consisting of 15 employees• Trained new hires in warehouse operations and procedures • Ensured quality and quantity of work met departmental standards • Responsible for rotating essential and seasonal inventory• Communicated and enforced company policies and procedures • Address customer inquiries and ensured customer satisfaction • Assist in inventory management activities including receiving, storing, rotating, and handling distribution center supplies



Rowan University

• Higher Education
• 700 & Above Employee

• Archival Intern

  • Jan 2014 - May 2014

  • Preserved, recorded and repaired historical documents• Assisted and worked on numerous historical projects • Preserved, recorded and repaired historical documents• Assisted and worked on numerous historical projects