Keith Greene

Help Desk Specialist (US ARMY CORPS ENGINEERS) at IronArch Technology
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Woodbridge, Virginia, United States, US

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • VMware Certified Technical Associate - Data Center Virtualization 2023
    VMware
    Feb, 2023
    - Nov, 2024
  • VMware Certified Technical Associate - Data Center Virtualization 2023
    VMware
    Feb, 2023
    - Nov, 2024
  • CompTIA Security+ (SY0-501) Cert Prep: 1 Threats, Attacks, and Vulnerabilities
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • CompTIA Security+ (SY0-501) Cert Prep: 2 Technologies and Tools
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • CompTIA Security+ (SY0-501) Cert Prep: 4 Identity and Access Management
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • CompTIA Security+ (SY0-501) Cert Prep: 5 Risk Management
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • Cisco Certified Network Professional Enterprise (CCNP Enterprise)
    Cisco
    Apr, 2023
    - Nov, 2024
  • Cisco Certified Specialist - Enterprise Advanced Infrastructure Implementation
    Cisco
    Apr, 2023
    - Nov, 2024
  • CompTIA Security+ ce
    CompTIA
    Jun, 2020
    - Nov, 2024
  • Cisco Certified Network Associate Industrial (CCNA I)
    Cisco
    Oct, 2019
    - Nov, 2024

Experience

  • IronArch Technology
    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Help Desk Specialist (US ARMY CORPS ENGINEERS)
      • Apr 2021 - Present

      In this position, I demonstrate innovation while performing assignments to ensure the delivery of quality output. I also leverage my problem resolution abilities to design an effective methodology and present strategic solutions to detected issues. I make sure to remain efficient and proactive to guarantee that the deliverables are submitted on time and performance metrics are met. In this position, I demonstrate innovation while performing assignments to ensure the delivery of quality output. I also leverage my problem resolution abilities to design an effective methodology and present strategic solutions to detected issues. I make sure to remain efficient and proactive to guarantee that the deliverables are submitted on time and performance metrics are met.

  • ABBTECH
    • United States
    • Staffing and Recruiting
    • 100 - 200 Employee
    • Help Desk Specialist (US ARMY CORPS ENGINEERS)
      • Aug 2020 - Present

      As a Contractor, I oversaw the installation, configuration, maintenance, and troubleshooting of Windows, particularly 2012, 2016, and 2019 versions of the server. I also performed routine operational tasks, including reviewing operating logs, executing system imaging, creating user accounts, and archiving data. As a Contractor, I oversaw the installation, configuration, maintenance, and troubleshooting of Windows, particularly 2012, 2016, and 2019 versions of the server. I also performed routine operational tasks, including reviewing operating logs, executing system imaging, creating user accounts, and archiving data.

  • United Business Technologies
    • United States
    • Retail Office Equipment
    • 1 - 100 Employee
    • IT Technician
      • Jul 2016 - Aug 2020

      While an IT Technician, I executed multiple Network Administrative tasks, including setting up servers, patching panel works, auditing logs, and scanning systems for viruses. I also diagnosed and repaired network and copier machines and monitored network service calls to ensure the timely assignment of open tickets as well as closures. While an IT Technician, I executed multiple Network Administrative tasks, including setting up servers, patching panel works, auditing logs, and scanning systems for viruses. I also diagnosed and repaired network and copier machines and monitored network service calls to ensure the timely assignment of open tickets as well as closures.

  • Canon Solutions America
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Digital Service Technician
      • Jul 2007 - Jul 2016

      During my tenure in this position, I offered hands-on leadership and support to all stages of system analysis efforts, including requirements definition, design, architecture, and testing. As a Digital Service Technician, I serviced copiers, installed drums, removed drums, lubricated gears, and replaced rollers with a complete call process During my tenure in this position, I offered hands-on leadership and support to all stages of system analysis efforts, including requirements definition, design, architecture, and testing. As a Digital Service Technician, I serviced copiers, installed drums, removed drums, lubricated gears, and replaced rollers with a complete call process

Education

  • ECPI University
    Associate of Science - AS, Computer Electronics Engineering
    2005 - 2007

Community

You need to have a working account to view this content. Click here to join now