Experience

Persefoni
• United States
• Software Development
• 100 - 200 Employee
• Director of Customer Success

  • Jun 2022 - Present


Anaplan

• United States
• Software Development
• 700 & Above Employee

• Customer Success Director - Japan

  • Mar 2018 - Jun 2022

  Anaplan is the leading planning and performance management platform for smart businesses. First Customer Success Director in Japan, responsible for:• Aligning with Japan's GTM Strategy with multiple stakeholders within/outside Japan• Scaling Customer Success function• Revenue retention/increase through platform adoption for a portfolio of large Japan based accounts across all industries.• Professional Service Booking

• Customer Success Business Partner

  • May 2017 - Feb 2018

  First Customer Success hired in Japan, responsible for revenue retention/increase through platform adoption for a portfolio of large Japan based accounts across all industries.



FactSet Research Systems

• 1 - 100 Employee

• Portfolio & Quantitative Specialist

  • Sep 2011 - May 2017

  Technical Pre-Sales for Asset Management industry's leading portfolio, risk and quantitative analytics suites. Customers including large International/Domestic Asset Management Firms and Pension Funds.

• Consultant

  • Sep 2008 - Aug 2011