Experience

Colorvision International, Inc
• United States
• Retail
• 1 - 100 Employee
• Equipment and Inventory Specialist/ Purchasing Agent

  • Aug 2022 - Present


K. Danque Photography

• Owner/ Photographer

  • Jan 2000 - Present

  Provides high quality photographic services to clients with a focus on artistic and technical excellence. • Pricing and budgeting for jobs. • Maintaining photographic equipment. • Organizing and preserving traditional photographs and negatives as well as digital images for future use. • Creating and Maintaining client relationships and providing client satisfaction. • Marketing to potential clients. • Working with other local photographers to cover events. Provides high quality photographic services to clients with a focus on artistic and technical excellence. • Pricing and budgeting for jobs. • Maintaining photographic equipment. • Organizing and preserving traditional photographs and negatives as well as digital images for future use. • Creating and Maintaining client relationships and providing client satisfaction. • Marketing to potential clients. • Working with other local photographers to cover events.


Commerical Fire
• United States
• Account Support Coordinator

  • May 2022 - Aug 2022
• Assistant Manager /Team Lead/ Sales Associate

  • Oct 2021 - May 2022


North Carolina Aquarium at Pine Knoll Shores

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Sales Associate

  • Oct 2018 - Mar 2021

  Supported daily retail operations and drove revenue increases though mindful customer service. Proven leader in sales of expanded customer experience through Annual Pass sales & Memberships. • Merchandising, Inventory Processing and Control. • Customer Service and Sales. • Leader in donations for Animal Conservation Programs. Supported daily retail operations and drove revenue increases though mindful customer service. Proven leader in sales of expanded customer experience through Annual Pass sales & Memberships. • Merchandising, Inventory Processing and Control. • Customer Service and Sales. • Leader in donations for Animal Conservation Programs.



Best Buy

• Retail
• 700 & Above Employee

• Product Flow Specalist, Merchindising Specialist, Inventory Specialist, Asset Protection

  • Oct 2019 - Feb 2021

  Supported a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs. Drove positive revenue increases. • Daily Merchandising Tasks and Planogram Updates. • Warehousing and Inventory Control, 5S. • Asset Protection, Loss Prevention. • Performed in a variety of roles as needed to support store sales goals. Supported a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs. Drove positive revenue increases. • Daily Merchandising Tasks and Planogram Updates. • Warehousing and Inventory Control, 5S. • Asset Protection, Loss Prevention. • Performed in a variety of roles as needed to support store sales goals.



The Health Center

• Medical Practices
• 1 - 100 Employee

• Dental Receptionist

  • Nov 2017 - Mar 2018

  Drove patient satisfaction through effective and positive communication. Maintained practice standards using excellent customer & staff related service. • Maintained patient privacy through HIPAA practices & guideline. • Provide excellent customer service and satisfy patient complaints. • Check in and check out patients including entering dental and medical insurance information into dental software. Verified and coordinated insurance benefits. • Collecting payments… Show more Drove patient satisfaction through effective and positive communication. Maintained practice standards using excellent customer & staff related service. • Maintained patient privacy through HIPAA practices & guideline. • Provide excellent customer service and satisfy patient complaints. • Check in and check out patients including entering dental and medical insurance information into dental software. Verified and coordinated insurance benefits. • Collecting payments from patients and processing credit cards, completed bank deposits accurately. • Sending mail and email correspondence to patients and doctors. Show less Drove patient satisfaction through effective and positive communication. Maintained practice standards using excellent customer & staff related service. • Maintained patient privacy through HIPAA practices & guideline. • Provide excellent customer service and satisfy patient complaints. • Check in and check out patients including entering dental and medical insurance information into dental software. Verified and coordinated insurance benefits. • Collecting payments… Show more Drove patient satisfaction through effective and positive communication. Maintained practice standards using excellent customer & staff related service. • Maintained patient privacy through HIPAA practices & guideline. • Provide excellent customer service and satisfy patient complaints. • Check in and check out patients including entering dental and medical insurance information into dental software. Verified and coordinated insurance benefits. • Collecting payments from patients and processing credit cards, completed bank deposits accurately. • Sending mail and email correspondence to patients and doctors. Show less



National Life Group

• United States
• Financial Services
• 700 & Above Employee

• Call Center Service Representative

  • Feb 2016 - Nov 2017

  Drove customer satisfaction using excellent customer service skills. Met company productivity goals though efficiency and time management. Maintained a high volume workload in a fast paced environment. • Handling incoming calls within a call center environment, emails and paper correspondence from customers, agents and field office associates requesting information or service; providing that information once identity is established and taking steps to provide or coordinate… Show more Drove customer satisfaction using excellent customer service skills. Met company productivity goals though efficiency and time management. Maintained a high volume workload in a fast paced environment. • Handling incoming calls within a call center environment, emails and paper correspondence from customers, agents and field office associates requesting information or service; providing that information once identity is established and taking steps to provide or coordinate service. • Responding to letters that provide requested information; processing loans, surrenders, fund transfers and allocation changes for variable products; providing policy histories; running illustrations and following up with customers and/or agents with appropriate information • Identifying and handling client complaint issues and reporting to Compliance Unit, and coordinating follow up as necessary. • Coordinate complex after-issue service requests with the production units, such as Insurance Product Services and Title and Claims. Show less Drove customer satisfaction using excellent customer service skills. Met company productivity goals though efficiency and time management. Maintained a high volume workload in a fast paced environment. • Handling incoming calls within a call center environment, emails and paper correspondence from customers, agents and field office associates requesting information or service; providing that information once identity is established and taking steps to provide or coordinate… Show more Drove customer satisfaction using excellent customer service skills. Met company productivity goals though efficiency and time management. Maintained a high volume workload in a fast paced environment. • Handling incoming calls within a call center environment, emails and paper correspondence from customers, agents and field office associates requesting information or service; providing that information once identity is established and taking steps to provide or coordinate service. • Responding to letters that provide requested information; processing loans, surrenders, fund transfers and allocation changes for variable products; providing policy histories; running illustrations and following up with customers and/or agents with appropriate information • Identifying and handling client complaint issues and reporting to Compliance Unit, and coordinating follow up as necessary. • Coordinate complex after-issue service requests with the production units, such as Insurance Product Services and Title and Claims. Show less



Walt Disney World / Disney Photo Imaging

• Photographic Equipment Specialist

  • Sep 2012 - Oct 2015

  Project Leader for company wide transition to current photographic technology platforms. Worked with DPI Leadership to coordinate ordering, receiving, and inventory processing and oversaw deployment of the new systems. Managed deployment teams and supported Base updates as required for the new equipment. Worked with DPI IT Department on development of PDA based software and peripheral updates. Recognized by Park, DPI, and other WDW Leaders for the timely and effective deployment. Generated… Show more Project Leader for company wide transition to current photographic technology platforms. Worked with DPI Leadership to coordinate ordering, receiving, and inventory processing and oversaw deployment of the new systems. Managed deployment teams and supported Base updates as required for the new equipment. Worked with DPI IT Department on development of PDA based software and peripheral updates. Recognized by Park, DPI, and other WDW Leaders for the timely and effective deployment. Generated higher revenue and Guest Satisfaction numbers by projecting company needs in advance. (Recognized by DPI Leadership as “Queen of Equipment”) • Managed & maintained the multi-million dollar photographic equipment inventory for Disney Photo Imaging WDW Operations. • Duties include cost justification, ordering, inventory control, time management, base layout and design, photographic equipment cleaning and repairs, photographic lighting systems installation and repair, shipping and receiving. • Supported operations across multiple Disney properties around the world. • Administered and maintained an ILS database of all departmental employees and over 7,000 assets. • Conducted equipment repairs, staff training and drafted training materials, user guides, and procedures for internal use. • Researched and developed new products, systems, and technology to keep Disney at the forefront of Photography.

• Disney Photo Imaging Coordinator

  • Mar 2011 - Sep 2012

  Supported operations in a leadership role to maintain high quality standards and keep DPI Photographers in the field. Drove increases in revenue though scheduling, deployment, and management of over 70 Photographers at any given time. Worked with Entertainment to coordinate Guest, Character, and Photographer interactions. • Utilized Cast Deployment System software to manage required staff as required to set shooting locations. • Managed staff rotations while working within set… Show more Supported operations in a leadership role to maintain high quality standards and keep DPI Photographers in the field. Drove increases in revenue though scheduling, deployment, and management of over 70 Photographers at any given time. Worked with Entertainment to coordinate Guest, Character, and Photographer interactions. • Utilized Cast Deployment System software to manage required staff as required to set shooting locations. • Managed staff rotations while working within set labor guidelines. • Managed equipment inventory, performed repairs and opened service tickets as directed. • Projected future equipment needs and managed photographic assets. • Recognized Photographer’s needs, both physical and mental and supported them with compassion and understanding. • Liaison between Cast and Management to support daily operations.

• Disney PhotoPass Photographer / Disney Gameday Photos Photographer

  • Oct 2006 - Sep 2012

  Engaged Guest through photographic services and created positive encounters to drive guest satisfaction and revenue. Exceeded expectations by using thoughtful guest interactions and technical skills to provide one of a kind photographic images. • Frequently recognized as an exceptional photographer. Photo of the Week, Photo of the Month, and Images used in Training Materials due to their creativity and technical excellence while adhering to SOP guidelines. • Mastered photographic… Show more Engaged Guest through photographic services and created positive encounters to drive guest satisfaction and revenue. Exceeded expectations by using thoughtful guest interactions and technical skills to provide one of a kind photographic images. • Frequently recognized as an exceptional photographer. Photo of the Week, Photo of the Month, and Images used in Training Materials due to their creativity and technical excellence while adhering to SOP guidelines. • Mastered photographic equipment and techniques. • Provided leadership and training to other Cast Members.