Keisha Yansen
Residential support worker at St. Leonard's Place Peel- Claim this Profile
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Bio
Credentials
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Human Resources Foundations
LinkedInMay, 2022- Nov, 2024 -
Becoming an Ally to All
LinkedInApr, 2022- Nov, 2024 -
Communicating Across Cultures
LinkedInApr, 2022- Nov, 2024 -
Communicating about Culturally Sensitive Issues
LinkedInApr, 2022- Nov, 2024 -
Confronting Bias: Thriving Across Our Differences
LinkedInApr, 2022- Nov, 2024 -
Customer Success Management Fundamentals
LinkedInApr, 2022- Nov, 2024 -
Diversity, Inclusion, and Belonging
LinkedInApr, 2022- Nov, 2024 -
Diversity, Inclusion, and Belonging for All
LinkedInApr, 2022- Nov, 2024 -
Recruiting Foundations
LinkedInApr, 2022- Nov, 2024 -
Skills for Inclusive Conversations
LinkedInApr, 2022- Nov, 2024 -
Unconscious Bias
LinkedInApr, 2022- Nov, 2024 -
Understanding and Supporting Asian Employees
LinkedInApr, 2022- Nov, 2024
Experience
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St. Leonard's Place Peel
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Canada
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Non-profit Organizations
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1 - 100 Employee
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Residential support worker
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Nov 2016 - Present
Applied problem solving to clients inquiries and disputes and escalated them using appropriate channels when necessary Provided around the clock administrative support to over 30 clients on a day to day basis Meet and exceed daily productivity goals, which included appointment setting and high call volume. Applied problem solving to clients inquiries and disputes and escalated them using appropriate channels when necessary Provided around the clock administrative support to over 30 clients on a day to day basis Meet and exceed daily productivity goals, which included appointment setting and high call volume.
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Human Resources Assistant
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Oct 2019 - Feb 2021
Support the Human Resource department by screening, testing and interviewing applicants. Implementing and supporting onboarding of all new hires produce manage and file confidential documents Support the Human Resource department by screening, testing and interviewing applicants. Implementing and supporting onboarding of all new hires produce manage and file confidential documents
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Education
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Sheridan College
advanced diploma