Keisha Yansen

Residential support worker at St. Leonard's Place Peel
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Contact Information
us****@****om
(386) 825-5501
Location
Brampton, Ontario, Canada, CA

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Bio

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Credentials

  • Human Resources Foundations
    LinkedIn
    May, 2022
    - Nov, 2024
  • Becoming an Ally to All
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Communicating Across Cultures
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Communicating about Culturally Sensitive Issues
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Confronting Bias: Thriving Across Our Differences
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Customer Success Management Fundamentals
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Diversity, Inclusion, and Belonging
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Diversity, Inclusion, and Belonging for All
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Recruiting Foundations
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Skills for Inclusive Conversations
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Unconscious Bias
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Understanding and Supporting Asian Employees
    LinkedIn
    Apr, 2022
    - Nov, 2024

Experience

    • Canada
    • Non-profit Organizations
    • 1 - 100 Employee
    • Residential support worker
      • Nov 2016 - Present

      Applied problem solving to clients inquiries and disputes and escalated them using appropriate channels when necessary Provided around the clock administrative support to over 30 clients on a day to day basis Meet and exceed daily productivity goals, which included appointment setting and high call volume. Applied problem solving to clients inquiries and disputes and escalated them using appropriate channels when necessary Provided around the clock administrative support to over 30 clients on a day to day basis Meet and exceed daily productivity goals, which included appointment setting and high call volume.

    • Human Resources Assistant
      • Oct 2019 - Feb 2021

      Support the Human Resource department by screening, testing and interviewing applicants. Implementing and supporting onboarding of all new hires produce manage and file confidential documents Support the Human Resource department by screening, testing and interviewing applicants. Implementing and supporting onboarding of all new hires produce manage and file confidential documents

Education

  • Sheridan College
    advanced diploma

Community

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