Experience

Jay's Transportation Group

• Canada
• Truck Transportation
• 1 - 100 Employee

• Senior Business Systems Analyst

  • Sep 2022 - Present

  As the Business Systems Analyst, I am responsible for numerous projects which resulted in positive ROI as well as growth of the company with implementations of system software, process improvements and changes. This required users' buy-in and collaboration with major stakeholders in and outside of the company.Achievements IncludesImplementation from start to completion of their mobile in-cab/in-tractor devices as well as connectivity with internal dispatch systems.Subsequent mobile document capture and organization.Relocation and upgrade of main branches IT infrastructure to their new SMART location.Improve internal processes as it pertains to the current CRM system and data entry. Annual version upgrade of the main TSM system which affects the business accounting, payroll and logistics organization. Show less

• Information Systems Co-ordinator

  • Jul 2016 - Aug 2022

  Manage multiple projects including implementation of new software systems. Identify user and technical requirements for information systems and services. Review and analyze problems and determining solutions. Provides training and assistance to users on various types of software and hardware. Obtains various types of information and reports using existing programs and systems.



Columbus Communications Jamaica Ltd. (Flow)

• Telecommunications
• 200 - 300 Employee

• Inter-Carrier/ Report Analyst

  • Oct 2010 - Apr 2014

  Track and analyze Inter Carrier Voice Traffic, Local and Int’l. Reconcile and liaise on Inbound and Outbound Traffic with other carriers. Create Dashboards and other Reports using SQL Queries & Business Objects etc. Monitor Switch Traffic for spikes and data anomalies in Ms SQL Server Database and Oracle Databases. Create reports for Financial Accruals, Income/Expense analysis etc. and other Departments. Clear errors and Suspense through Interconnect System. In charge of monthly reports and analysis to Government entities and heads of Company. Show less



Oceanic Digital Jamaica

• Telecommunications
• 1 - 100 Employee

• Carrier Services Executive

  • Jul 2007 - Oct 2010

  Track and analyze Inter Carrier Traffic, Roaming, Local and Int’l using BI tools and other reporting tools. Error Reporting via Oracle Database. TADIG Testing and Verification of TAP Files. Create & Analyze Reports on Carriers & Traffic for Billing purposes. The use of INTEC Interconnection system to create reports. Analysis of the industry as well as performance report on the company’s products using Chrystal Report and SAP. Data Analysis and Reporting on all aspects of the company’s telecom operations to heads of company. Show less



Entrapenuer

• United States

• Consultant

  • Jan 2005 - Jul 2008

  Software development for various companies including Security Companies. such as: Loan Management System Local Government Funding Project Management System Software development for various companies including Security Companies. such as: Loan Management System Local Government Funding Project Management System