Mortgage Agent

• Jun 2020 - Present

Assistant Manager

• Nov 2018 - Jun 2020

Customer ServicePlanning, Store Recruitment, Interviewing, Hiring & TrainingAssociate Development (training & coaching) 80+Managing of truck receiptProcessing of MerchandiseMerchandise standards & PresentationModel valuesEnsure total store awarenessManage store operationsManage service areas to ensure fast, efficient & accurateLead & conduct daily huddlesContinuously monitor stores actual performanceManage markdown processConduct compliance auditsManage store visitsMaximize store sales of 16 million +Create positive environment that fosters open & continuous communication

Manager in Training

• May 2018 - Nov 2018

Assistant Manager

• Sep 2017 - Apr 2018

Store Supervisor

• Jan 2017 - Sep 2017

Key Holder

• Jan 2015 - Apr 2016

Responsible for opening and closing the store as well as cash register. Expected to meet hourly and weekly sales targets, Provided un parallel customer service to clients. Redressed mannequins and merchandised store. Responsible for opening and closing the store as well as cash register. Expected to meet hourly and weekly sales targets, Provided un parallel customer service to clients. Redressed mannequins and merchandised store.

Retail Sales Associate

• Oct 2014 - Jan 2015

Required to meet daily sales goals. Build relationships with consigners and buy/consign merchandise. Update inventory electronically. Assisted with visual merchandising. Product knowledge of high-end contemporary designers. Required to meet daily sales goals. Build relationships with consigners and buy/consign merchandise. Update inventory electronically. Assisted with visual merchandising. Product knowledge of high-end contemporary designers.

Social Media and Bookings Intern

• Oct 2013 - Dec 2013

Updated talent profilesUpdated social media websites and main site on word pressFiling and general administration Updated talent profilesUpdated social media websites and main site on word pressFiling and general administration

Strategic Planner (Content Development)

• Nov 2013 - Nov 2013

Developed seminar content and titleResearched and secured speakersBuild AgendaDocument contact reports and prepare critical pathsSupervised all committees to ensure tasks are being executed accordingly Developed seminar content and titleResearched and secured speakersBuild AgendaDocument contact reports and prepare critical pathsSupervised all committees to ensure tasks are being executed accordingly

Model & Social Media Correspondent

• Jun 2013 - Jun 2013

Baby Girl by Shemar Moore - Women's Collection Launch Responsible for keeping guests entertained throughout show Participated in fashion show as modelMaintained Social Feeds while Shemar was in Toronto Baby Girl by Shemar Moore - Women's Collection Launch Responsible for keeping guests entertained throughout show Participated in fashion show as modelMaintained Social Feeds while Shemar was in Toronto

Sales Associate

• 2011 - 2012

•Provided excellent customer service to assist customers with finding merchandise in the store•Attended customers and maintained the floor and fitting rooms•Responsible for opening and closing cash register •Met target sales quotas on daily basis •Interacted with customers to sign up the HBC credit card•Redressing mannequins •Provided excellent customer service to assist customers with finding merchandise in the store•Attended customers and maintained the floor and fitting rooms•Responsible for opening and closing cash register •Met target sales quotas on daily basis •Interacted with customers to sign up the HBC credit card•Redressing mannequins

Model

• Aug 2010 - Feb 2011

•Provided excellent customer service to incoming customers with tag line•Assisted customers with finding appropriate merchandise according to their needs•Handled cash register by receiving customer payments in cash, debit and credit cards •Maintained clean work environment on daily basis•Monitored fitting rooms and assisted customers with different sizes and styles •Provided excellent customer service to incoming customers with tag line•Assisted customers with finding appropriate merchandise according to their needs•Handled cash register by receiving customer payments in cash, debit and credit cards •Maintained clean work environment on daily basis•Monitored fitting rooms and assisted customers with different sizes and styles