Experience

Red River Science & Technology, LLC

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Personnel Assistant I

  • May 2019 - Present

  Verifying official who assists personnel requesting documents; provides service to walk-in customers with a valid request to include access, screening, reviewing, and auditing of their own military personnel record. Verifies identity of subscribers; receives, verifies correctness and enters subscriber information. Generates subscriber Common Access Card; and assists subscriber in resetting Personal Identification Number of CAC. Updates military records, maintains and provides periodic statistics on timeliness, and verifies and process inquiries concerning subscriber entitlements. Show less



New Kent Sheriff’s Office

• Emergency Dispatcher

  • Jan 2019 - Present

  Operates Computer Aided Dispatch, answers non-emergency, and emergency phone calls, and dispatches the proper Police, Fire, or EMS units in a timely manner. Enters information into VCIN and keeps record of all necessary documentation. Determines which units to send, and the response priority of phone calls. Performs VCIN checks for Commonwealth Attorney and other court officials requesting background checks on subjects for court. Operates Computer Aided Dispatch, answers non-emergency, and emergency phone calls, and dispatches the proper Police, Fire, or EMS units in a timely manner. Enters information into VCIN and keeps record of all necessary documentation. Determines which units to send, and the response priority of phone calls. Performs VCIN checks for Commonwealth Attorney and other court officials requesting background checks on subjects for court.



Newport News Police Department

• United States
• Public Safety
• 1 - 100 Employee

• Emergency Dispatcher

  • Sep 2018 - Dec 2018

  Provided information for police, fire, EMS, and other emergency or non-emergency calls. Answered Emergency and non-emergency lines, and gathered all pertinent information in a timely manner in order to get the call dispatched quickly. Used Emergency Medical guide cards in order to provide medical assistance and pre-arrival instructions until Fire or EMS arrived. Entered, modified, removed, and queried information in VCIN pertaining to things such as arrest warrants, criminal history, and stolen property. Show less



United States Air Force

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Emergency Dispatcher

  • Mar 2017 - Mar 2018

  Quickly and efficiently obtained pertinent information from callers while maintaining a professional demeanor to keep the caller calm and focused. Answered incoming emergency telephone communication lines and acquired pertinent information for dispatching emergency response groups. Determined response requirements and relative priorities of situations, and dispatched units in accordance with established procedures. Established effective working relationships with clients, government officials and media representatives. Entered, updated, and retrieved information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles. Show less

• Pass and Registration Clerk

  • Jul 2015 - Feb 2017

  Operated office machines, voicemail systems, and personal computers. Maintained and updated filing, inventory, mailing, and database systems while guaranteeing the Privacy Act was implemented and secured. Provided direct customer service and ensured appropriate changes were made to resolve customers’ problems. Ensured security of the base by only granting visitor passes to individuals who met proper requirements. Kept records of customer interactions or transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Used a variety of office software programs to include letters, reports, spreadsheets, and graphs to support office operations. Show less

• Patrolman

  • Mar 2012 - Jun 2015

  Maintained public safety for 350K personnel by responding to emergencies, protecting personnel and property, enforcing motor vehicle and criminal laws, and promoting good community relations. Gathered preliminary investigation information as a first responder to crime scenes. Ensured evidence was handled and secured properly. Participated in training, exercises, and evaluations to increase proficiency and update skills and knowledge. Assigned work to subordinates based on priorities, difficulty of assignments, and capabilities of employees. Show less