Keion Austin, MBA, MPA
Senior Life Underwriter at Prudential Financial- Claim this Profile
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Bio
Daniel Saltzman
I had the opportunity to work with Keion during our time at Travelers Insurance. We both worked together in the Wokers Compensation Claims department specializing in with the Return-To-Work claims. Most claims would come in directly to us and we had 24 hours to make a decision on how to proceed with the claim. Keion was a very valuable asset on the team. He would always go above and beyond expectations. If a team member became tied up with another assignment, Keion would place the phone calls to the injured worker, employer, and medical facility to make sure the injured worker was taken care and compensated for the time missed from work immediately. I would highly recommend Keion to any employer! He brings a great amount of energy and dedication everywhere he goes.
Gary Ly
Keion is an exceptional professional who balances being strategic and goal oriented with a mix of compassion and empathy. As an AmeriCorps VISTA, Keion brought a wide eyed view of programming and he knew exactly the members he wanted in his cohort and how he wanted things done. He was open to opinions while also having colleagues challenge his beliefs. Keion embraced working in teams and always took the time to know the interests of the students in our organization in order to better serve the people he worked with. Time and time again, Keion delivered exceptional resources to our students. Whether it was offering college advice, finding college scholarships or setting up career exploration events, Keion never failed in his conquests. He was the best AmeriCorps VISTA I ever worked with and exemplified his role exceptionally. I had the privilege of starting my own career with Keion and without his guidance, I would not be where I am at today. I learned a lot about being stoic and trusting in the work that I do and that somehow, things always work out the way it should. Keion is the ultimate professional and can handle any task that comes his way.
Daniel Saltzman
I had the opportunity to work with Keion during our time at Travelers Insurance. We both worked together in the Wokers Compensation Claims department specializing in with the Return-To-Work claims. Most claims would come in directly to us and we had 24 hours to make a decision on how to proceed with the claim. Keion was a very valuable asset on the team. He would always go above and beyond expectations. If a team member became tied up with another assignment, Keion would place the phone calls to the injured worker, employer, and medical facility to make sure the injured worker was taken care and compensated for the time missed from work immediately. I would highly recommend Keion to any employer! He brings a great amount of energy and dedication everywhere he goes.
Gary Ly
Keion is an exceptional professional who balances being strategic and goal oriented with a mix of compassion and empathy. As an AmeriCorps VISTA, Keion brought a wide eyed view of programming and he knew exactly the members he wanted in his cohort and how he wanted things done. He was open to opinions while also having colleagues challenge his beliefs. Keion embraced working in teams and always took the time to know the interests of the students in our organization in order to better serve the people he worked with. Time and time again, Keion delivered exceptional resources to our students. Whether it was offering college advice, finding college scholarships or setting up career exploration events, Keion never failed in his conquests. He was the best AmeriCorps VISTA I ever worked with and exemplified his role exceptionally. I had the privilege of starting my own career with Keion and without his guidance, I would not be where I am at today. I learned a lot about being stoic and trusting in the work that I do and that somehow, things always work out the way it should. Keion is the ultimate professional and can handle any task that comes his way.
Daniel Saltzman
I had the opportunity to work with Keion during our time at Travelers Insurance. We both worked together in the Wokers Compensation Claims department specializing in with the Return-To-Work claims. Most claims would come in directly to us and we had 24 hours to make a decision on how to proceed with the claim. Keion was a very valuable asset on the team. He would always go above and beyond expectations. If a team member became tied up with another assignment, Keion would place the phone calls to the injured worker, employer, and medical facility to make sure the injured worker was taken care and compensated for the time missed from work immediately. I would highly recommend Keion to any employer! He brings a great amount of energy and dedication everywhere he goes.
Gary Ly
Keion is an exceptional professional who balances being strategic and goal oriented with a mix of compassion and empathy. As an AmeriCorps VISTA, Keion brought a wide eyed view of programming and he knew exactly the members he wanted in his cohort and how he wanted things done. He was open to opinions while also having colleagues challenge his beliefs. Keion embraced working in teams and always took the time to know the interests of the students in our organization in order to better serve the people he worked with. Time and time again, Keion delivered exceptional resources to our students. Whether it was offering college advice, finding college scholarships or setting up career exploration events, Keion never failed in his conquests. He was the best AmeriCorps VISTA I ever worked with and exemplified his role exceptionally. I had the privilege of starting my own career with Keion and without his guidance, I would not be where I am at today. I learned a lot about being stoic and trusting in the work that I do and that somehow, things always work out the way it should. Keion is the ultimate professional and can handle any task that comes his way.
Daniel Saltzman
I had the opportunity to work with Keion during our time at Travelers Insurance. We both worked together in the Wokers Compensation Claims department specializing in with the Return-To-Work claims. Most claims would come in directly to us and we had 24 hours to make a decision on how to proceed with the claim. Keion was a very valuable asset on the team. He would always go above and beyond expectations. If a team member became tied up with another assignment, Keion would place the phone calls to the injured worker, employer, and medical facility to make sure the injured worker was taken care and compensated for the time missed from work immediately. I would highly recommend Keion to any employer! He brings a great amount of energy and dedication everywhere he goes.
Gary Ly
Keion is an exceptional professional who balances being strategic and goal oriented with a mix of compassion and empathy. As an AmeriCorps VISTA, Keion brought a wide eyed view of programming and he knew exactly the members he wanted in his cohort and how he wanted things done. He was open to opinions while also having colleagues challenge his beliefs. Keion embraced working in teams and always took the time to know the interests of the students in our organization in order to better serve the people he worked with. Time and time again, Keion delivered exceptional resources to our students. Whether it was offering college advice, finding college scholarships or setting up career exploration events, Keion never failed in his conquests. He was the best AmeriCorps VISTA I ever worked with and exemplified his role exceptionally. I had the privilege of starting my own career with Keion and without his guidance, I would not be where I am at today. I learned a lot about being stoic and trusting in the work that I do and that somehow, things always work out the way it should. Keion is the ultimate professional and can handle any task that comes his way.
Experience
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Prudential Financial
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United States
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Financial Services
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700 & Above Employee
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Senior Life Underwriter
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May 2020 - Present
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Advanced Life Underwriter
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Nov 2017 - May 2020
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Life Underwriter
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Nov 2016 - Nov 2017
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Cigna Healthcare
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Hospitals and Health Care
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700 & Above Employee
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Group Claims Senior Associate
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Feb 2016 - Nov 2016
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Travelers
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United States
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Insurance
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700 & Above Employee
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Claims Professional
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Jul 2014 - Aug 2015
•Effectively manage insurance claims from initiation to resolution including litigation and settlement. •Develop action plans and actively manage litigated claims, working in partnership with defense attorneys and fraud investigators. •Complete detailed documentation on new claims within 24 hours so that compensability decisions can be made quickly and correctly. •Perform financial analyses and assist in negotiating settlements. •Actively evaluate potential exposure of claims and determine best possible outcome to mitigate future exposure and loss. •Properly pay indemnity benefits payments and awards, ensuring compliance to state regulations. Show less
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Summit Academy OIC
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United States
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Higher Education
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100 - 200 Employee
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Admissions Counselor
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Jun 2013 - Jun 2014
•Evaluate applications and make decisions for admission to Academy which is a nonprofit educational and vocational training center that works with disadvantaged adults •Market and coordinate information sessions for potential students, making sure that they run smoothly and efficiently •Direct students to the FAFSA website to start the financial aid process •Monitor students throughout their programs, assisting with problems as they arise and working with them to assure their success •Track office activities on a daily basis and compile periodic reports for submittal to senior managers and other agencies •Identify potential barriers that could hinder student educational progress and inform students about available resources •Collaborate with departments across the school to resolve and assist with a variety of issues •Effectively manage assigned ad hoc projects Show less
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Employment Action Center
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Greater Minneapolis-St. Paul Area
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Employment Counselor
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Aug 2011 - May 2013
•Provide employment assessments and counseling to program participants with respect to MFIP policies and guidelines. •Handle the case management of an average of 70 clients while ensuring at least 50% are gainfully employed. •Maintain program expenditures for client services and prepare monthly reports accurately. •Identify barriers to employment and assist in locating resources to overcome these barriers. •Provide employment assessments and counseling to program participants with respect to MFIP policies and guidelines. •Handle the case management of an average of 70 clients while ensuring at least 50% are gainfully employed. •Maintain program expenditures for client services and prepare monthly reports accurately. •Identify barriers to employment and assist in locating resources to overcome these barriers.
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Big Brothers Big Sisters Twin Cities
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United States
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Non-profit Organizations
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1 - 100 Employee
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AmeriCorps VISTA
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Aug 2010 - Aug 2011
•Informed and prepared students for post-secondary educational and professional opportunities. •Developed and implemented activities that lengthen mentoring relationships beyond 15 months. •Led monthly workshops engaging youth in service and capacity building for societal awareness. •Collaborated with other staff to build and maintain community partnerships. •Informed and prepared students for post-secondary educational and professional opportunities. •Developed and implemented activities that lengthen mentoring relationships beyond 15 months. •Led monthly workshops engaging youth in service and capacity building for societal awareness. •Collaborated with other staff to build and maintain community partnerships.
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University YMCA
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Greater Minneapolis-St. Paul Area
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Program Coordinator
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Oct 2008 - May 2010
•Taught low-income, first generation, and immigrant students grades 6-12 how to prepare for college by providing career interest profiles, goal-setting, college tours, and test preparation. •Instructed weekly seminars for a 25 person volunteer staff covering diversity, budgeting, and immigration. •Conducted a hiring process for incoming volunteers. •Taught low-income, first generation, and immigrant students grades 6-12 how to prepare for college by providing career interest profiles, goal-setting, college tours, and test preparation. •Instructed weekly seminars for a 25 person volunteer staff covering diversity, budgeting, and immigration. •Conducted a hiring process for incoming volunteers.
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Education
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2013 - 2015
Hamline University
Master of Business Administration (M.B.A.), Marketing -
2011 - 2013
Hamline University
Master of Public Administration (M.P.A.), Public Administration -
2008 - 2010
University of Minnesota-Twin Cities
Bachelor of Science (B.S.), Human Development and Family Studies, General
Community
