Youth Programs Director

• Mar 2021 - Present

Oversees the design, branding and development of all online and marketing materials for youth program operations. Conducts research and analyzes social media trends to better utilize platforms and create marketing strategy. Oversees the construction and successful execution of program strategies Constructs evaluation strategies to monitor program and employee performance and determines the need for improvements. Designs and maintains complete healthy-miss.org / genfreems.com websites from basic sites to responsive sites. Provides web solutions and develops websites and web applications based on specific business needs for promotions, presentations, customer service and online services. Maintains and updates all HTML sites. Establishes and maintains cooperative relationships with consumer, community, employee, and public interest groups. Prepares monthly, quarterly, and annual reports and newsletters. Develops and produces high-quality press releases, press kits, and related materials. Utilizes necessary Customer Relationship Management and Content Management System software such as Hootsuite, Constant Contact, MailChimp, etc. to manage customer, community, and provider contacts. Distributes educational materials within the community. Establishes and maintains cooperative relationships with consumer, community, employee, and public interest groups. Develops and maintains content for social media, websites, newsletters, press releases and all other distribution channels. Creates presentations, articles, reports, and information to disseminate to the public. Brainstorms and collaborates with teams for new ideas and strategies. Plans, creates, and oversees the design, content, and production of marketing materials. Develops strategies for current and existing products, launches, and promotions. Identifies media and press opportunities. Organizes community activities which heighten the awareness of tobacco and vaping effects on health. Show less

Content Manager

• Nov 2018 - Jul 2020

Authored and structured course content material for the entire tablet solution's educational library Utilized Evolve Authoring tool to create, structure and manage learning materials for Learning Management System Authored case studies utilizing research materials to further illustrate educational content for the tablet solution's learner Designed graphics utilizing various software such as Canva, Photoshop, SnagIt, Adobe InDesign, and Illustrator Assisted team in managing workload using Ora application Supported activities focused on increasing adoption, utilization, usability and user satisfaction for operational systems and content output Identified and managed relationships with subject matter experts (SMEs) and other business partners to proactively ensure the quality of the content Spearheaded content curation which included identifying new content opportunities, exploring ways to repurpose existing content, researching resources, and conducting provider contacts Assisted Instructional Design Manager with content development using content authoring tools and content management software Utilized Microsoft Suite to create documents, store data links, and design custom content Drafted and prepared correspondence, memorandums, letters, reports, transmittals, and other documents for appropriate signatures ensuring the use of correct punctuation, grammar, spelling, capitalization, and office formats Edited and finalized contract letters/documents, drafted contract modifications and implementations. Designed and edited marketing materials Show less

Information Specialist

• May 2017 - Nov 2018

Promoted the library’s collection and services in a friendly and helpful manner Provided customer assistance in scanning documents and other materials, locating materials Collaborated with Librarians to deliver programming and outreach services Created and taught creative workshops to attract a broader customer base as well as provide diverse activities to the public at no cost Tracked, maintained, and organized records and documents in accordance with established office procedures utilizing various software systems such as Excel, Outlook, and SharePoint Procured office supplies, equipment, and services as needed Conducted training in using the digital card catalog and computer lab functions Provided research assistance to customers, helping them to gain access to both manual and computer generated information Performed circulation activities such as collection maintenance, weeding, shelving, sorting, searching, retrieval of book drop, circulation reports preparation, filling requests/processing holds, resolves and reconciles collection issues, etc Designed promotional displays using Canva, Adobe Photoshop and Illustrator Utilized social media to promote library events, promotions and activities Wrote scripts to use in conjunction with tutorial videos Produced and posted tutorial videos on the library’s website and social media outlets Provided data management and performed data entry utilizing LS2 Staff, Excel, and Access Created digital files using Microsoft Suites Utilized integrated Library Systems software to create and access customer accounts and performed tasks such as training customers in using the Express Check-out system, verifying application information, and maintaining records and conducting monetary transactions Assisted with volunteer management and maintaining perpetual book sale items including accepting donation of books and materials Show less

Producer

• Feb 2017 - May 2017

Composed and edited scripts, and provided screenwriters with story outlines from which scripts could be written. Monitored post-production processes in order to ensure accurate completion of all details. Produced shows for special occasions, such as holidays or testimonials. Edited and wrote news stories from information collected from various sources. Composed and edited scripts, and provided screenwriters with story outlines from which scripts could be written. Monitored post-production processes in order to ensure accurate completion of all details. Produced shows for special occasions, such as holidays or testimonials. Edited and wrote news stories from information collected from various sources.

Sales Associate

• Nov 2016 - May 2017

Ensured high levels of customer satisfaction by being knowledgeable of products offered, and coordinating with co-workers to provide excellent sales service. Maintained overall brand image through proper product and store presentation. Arranged displays so that they are attractive and appealing to customers. Provided customers with a complete service including application of cosmetics and ensures an enjoyable shopping experience to maximize sales and customer satisfaction. Ensured high levels of customer satisfaction by being knowledgeable of products offered, and coordinating with co-workers to provide excellent sales service. Maintained overall brand image through proper product and store presentation. Arranged displays so that they are attractive and appealing to customers. Provided customers with a complete service including application of cosmetics and ensures an enjoyable shopping experience to maximize sales and customer satisfaction.

Hostess

• Aug 2015 - Feb 2016

Anchor, Producer, Camera Operator

• Aug 2015 - Dec 2015

Utilized professional grade cameras to capture show Produced Operated teleprompter audio board operation Teleprompter operation Utilized professional grade cameras to capture show Produced Operated teleprompter audio board operation Teleprompter operation

Summer Intern

• Jun 2015 - Jul 2015

At SwankyB my duties include: Promoting the business through social media and other avenues of marketing Running a cash register Managing a store Handling shipments as well as processing them Updating SwankyB's website Blogging At SwankyB my duties include: Promoting the business through social media and other avenues of marketing Running a cash register Managing a store Handling shipments as well as processing them Updating SwankyB's website Blogging

Lab Assistant

• Jan 2013 - Dec 2013

Performed data entry Utilized an Excel spreadsheet to input petroleum results Collaborated with team members during basic lab duties Assisted supervisor with daily tasks Performed data entry Utilized an Excel spreadsheet to input petroleum results Collaborated with team members during basic lab duties Assisted supervisor with daily tasks

Library Assistant

• Aug 2011 - Dec 2012

Communicated extensively with patrons Conducted returns and book checkouts Resolved student PC issues related to Microsoft Word, Power Point, and wireless printing devices Communicated extensively with patrons Conducted returns and book checkouts Resolved student PC issues related to Microsoft Word, Power Point, and wireless printing devices

Carhop

• Sep 2009 - Sep 2010

Completed tasks in a fast paced environment Communicated extensively with customers Effectively utilized point of sale Handled purchases and returns with cash, credit and gift cards Managed a daily revenue averaging $200 Completed tasks in a fast paced environment Communicated extensively with customers Effectively utilized point of sale Handled purchases and returns with cash, credit and gift cards Managed a daily revenue averaging $200