Keia Randall

Benefits Specialist at Rice University
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Contact Information
us****@****om
(386) 825-5501
Location
Houston, Texas, United States, US

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Experience

    • Benefits Specialist
      • Jun 2023 - Present

      Resolves and coordinates the resolution of routine issues, and makes adjustments and corrections to HR systems as needed Serves as the primary contact to resolve employee benefit issues / inquiries regarding eligibility, coverage and enrollment Manage day to day activities of all benefits programs Assist employees with enrollment and qualifying life events Maintain employee benefits in personnel file Assist in health and welfare and retirement… Show more Resolves and coordinates the resolution of routine issues, and makes adjustments and corrections to HR systems as needed Serves as the primary contact to resolve employee benefit issues / inquiries regarding eligibility, coverage and enrollment Manage day to day activities of all benefits programs Assist employees with enrollment and qualifying life events Maintain employee benefits in personnel file Assist in health and welfare and retirement audits Delivers presentations and trainings for benefits eligible employees or students Completes assigned tasks to assist with the implementation of new / updated benefits plans and programs Reviews, edits, and drafts content for benefits communications as new / updated information is needed (includes website, booklets, postcards, etc.) Manages and/or participates in projects as needed Assists with the administration of student health insurance Show less Resolves and coordinates the resolution of routine issues, and makes adjustments and corrections to HR systems as needed Serves as the primary contact to resolve employee benefit issues / inquiries regarding eligibility, coverage and enrollment Manage day to day activities of all benefits programs Assist employees with enrollment and qualifying life events Maintain employee benefits in personnel file Assist in health and welfare and retirement… Show more Resolves and coordinates the resolution of routine issues, and makes adjustments and corrections to HR systems as needed Serves as the primary contact to resolve employee benefit issues / inquiries regarding eligibility, coverage and enrollment Manage day to day activities of all benefits programs Assist employees with enrollment and qualifying life events Maintain employee benefits in personnel file Assist in health and welfare and retirement audits Delivers presentations and trainings for benefits eligible employees or students Completes assigned tasks to assist with the implementation of new / updated benefits plans and programs Reviews, edits, and drafts content for benefits communications as new / updated information is needed (includes website, booklets, postcards, etc.) Manages and/or participates in projects as needed Assists with the administration of student health insurance Show less

  • Equinix
    • Americas
    • Talent Acquisition Specialist
      • Nov 2021 - Oct 2022

      Monitors and supports the selection/non-selection and offer processes to ensure proper procedures are followed. Verifies interviews are conducted according to recommended guidelines and that consistent screening questions and criteria are used. Assists hiring managers in utilizing e-Hiring processes in an effective manner. Partners with pathway branches to prospect external talent Developed, facilitated and implemented all stages of the recruitment… Show more Monitors and supports the selection/non-selection and offer processes to ensure proper procedures are followed. Verifies interviews are conducted according to recommended guidelines and that consistent screening questions and criteria are used. Assists hiring managers in utilizing e-Hiring processes in an effective manner. Partners with pathway branches to prospect external talent Developed, facilitated and implemented all stages of the recruitment process. Keeps current and knowledgeable in the internal and external compensation and work competitive environments. Utilized Textio to create job descriptions that language spoke to gender inclusivity to garner more applicants in different race, sex and religious backgrounds. Effectively and efficiently managed the Applicant Tracking System (WorkDay and HiredScore) to include our job postings, creating and updating interview tools, managing candidate progress, administer multiple user profiles and access for managers and the interview team. Manage position postings on multiple job boards like our internal site, social media sites and our partnerships. Supports communications and efficient process and flow between the candidates, coordinators and hiring managers. Conducted well over 400+ and counting phone screens to shortlist applied candidates so that there are more viable, qualified and competitive candidates. Schedules interviews and oversees the preparation of interview questions and othering hiring and selection resources for the hiring managers and candidates. Analyzes job board success and ATS data to support budget spent by the business per site to ensure cost and hiring ration is optimal and in line with budget. Utilizes web-based technology and social media to analyze job vacancies and candidate communication Show less Monitors and supports the selection/non-selection and offer processes to ensure proper procedures are followed. Verifies interviews are conducted according to recommended guidelines and that consistent screening questions and criteria are used. Assists hiring managers in utilizing e-Hiring processes in an effective manner. Partners with pathway branches to prospect external talent Developed, facilitated and implemented all stages of the recruitment… Show more Monitors and supports the selection/non-selection and offer processes to ensure proper procedures are followed. Verifies interviews are conducted according to recommended guidelines and that consistent screening questions and criteria are used. Assists hiring managers in utilizing e-Hiring processes in an effective manner. Partners with pathway branches to prospect external talent Developed, facilitated and implemented all stages of the recruitment process. Keeps current and knowledgeable in the internal and external compensation and work competitive environments. Utilized Textio to create job descriptions that language spoke to gender inclusivity to garner more applicants in different race, sex and religious backgrounds. Effectively and efficiently managed the Applicant Tracking System (WorkDay and HiredScore) to include our job postings, creating and updating interview tools, managing candidate progress, administer multiple user profiles and access for managers and the interview team. Manage position postings on multiple job boards like our internal site, social media sites and our partnerships. Supports communications and efficient process and flow between the candidates, coordinators and hiring managers. Conducted well over 400+ and counting phone screens to shortlist applied candidates so that there are more viable, qualified and competitive candidates. Schedules interviews and oversees the preparation of interview questions and othering hiring and selection resources for the hiring managers and candidates. Analyzes job board success and ATS data to support budget spent by the business per site to ensure cost and hiring ration is optimal and in line with budget. Utilizes web-based technology and social media to analyze job vacancies and candidate communication Show less

  • US Navy
    • Norfolk, Virginia, United States
    • Mass Communication Specialist
      • Apr 2017 - Apr 2022

      Served as a communications/public affairs liaison for higher ranking personnel and civilian media and VIPs Facilitated interviews in order to make quality products and meet employees needs to the best of my ability in the workplace, keeping sure to stay proactive with communication and updates Oversaw print and production operations for multiple commands Responded to telephone, electronic inquiries, requests, and complaints regarding multiple commands, programs and… Show more Served as a communications/public affairs liaison for higher ranking personnel and civilian media and VIPs Facilitated interviews in order to make quality products and meet employees needs to the best of my ability in the workplace, keeping sure to stay proactive with communication and updates Oversaw print and production operations for multiple commands Responded to telephone, electronic inquiries, requests, and complaints regarding multiple commands, programs and activities. Led diversity training to a group for commands personnel to bring awareness to differences in the workplace based on past notable figures in the U.S. and their achievements that effect current times. Conceptualized a multimedia marketing piece during the brink of COVID-19 in NY showcasing the stress and day to day environment of the civilian and military doctors working on patients during the pandemic. Marketing piece was utilized in different civilian and military networks and streaming companies with viewership’s of over 1 million. Supported Admirals and Captains with written material and interactive presentations for public speaking engagements, press conferences, or article publications. Leveraged internal measurement tools within Meta, DVIDs, Navy.mil, and other network to establish the ultimate reach and impact of various projects. Conducted assessments to gauge culture, short falls, improvements, diversity and inclusion for employee relations and generating solutions from feedback of employees and management for issues that arise during the assessment. Responsible for development and execution media strategy across all media for multiple commands (i.e. press, social, broadcast, print, etc.) Created external communication products that helped in recruiting efforts for the U.S. Navy. Adheres to wonderful professionalism and strict confidentiality, especially in matters where nondisclosure is pertinent Show less Served as a communications/public affairs liaison for higher ranking personnel and civilian media and VIPs Facilitated interviews in order to make quality products and meet employees needs to the best of my ability in the workplace, keeping sure to stay proactive with communication and updates Oversaw print and production operations for multiple commands Responded to telephone, electronic inquiries, requests, and complaints regarding multiple commands, programs and… Show more Served as a communications/public affairs liaison for higher ranking personnel and civilian media and VIPs Facilitated interviews in order to make quality products and meet employees needs to the best of my ability in the workplace, keeping sure to stay proactive with communication and updates Oversaw print and production operations for multiple commands Responded to telephone, electronic inquiries, requests, and complaints regarding multiple commands, programs and activities. Led diversity training to a group for commands personnel to bring awareness to differences in the workplace based on past notable figures in the U.S. and their achievements that effect current times. Conceptualized a multimedia marketing piece during the brink of COVID-19 in NY showcasing the stress and day to day environment of the civilian and military doctors working on patients during the pandemic. Marketing piece was utilized in different civilian and military networks and streaming companies with viewership’s of over 1 million. Supported Admirals and Captains with written material and interactive presentations for public speaking engagements, press conferences, or article publications. Leveraged internal measurement tools within Meta, DVIDs, Navy.mil, and other network to establish the ultimate reach and impact of various projects. Conducted assessments to gauge culture, short falls, improvements, diversity and inclusion for employee relations and generating solutions from feedback of employees and management for issues that arise during the assessment. Responsible for development and execution media strategy across all media for multiple commands (i.e. press, social, broadcast, print, etc.) Created external communication products that helped in recruiting efforts for the U.S. Navy. Adheres to wonderful professionalism and strict confidentiality, especially in matters where nondisclosure is pertinent Show less

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