Experience

NWC Education

• United Kingdom
• Higher Education
• 1 - 100 Employee

• Student Consultant

  • Feb 2021 - Present

  • To build capacity through provision of quality information and counselling to prospective applicants. • Processing and forwarding students Applications and the company enrolled several students into partner Institutions with High Visa approval Success. • Access and Evaluate information related to students and their choices to help them make the right decisions for their studies and Career goal. • Maintain and manage Documentation, records, reports and Success stories for future References • Manage all allocated applications and proper follow-up of clients walk-Ins, telephones • Follow-up on Leads and discharging any other Responsibility assigned by Team lead and Regional Manager • Provide Visa counseling guidance for all Registered applicants • Relate with customers by telephone or in person to provide information about NWC services and also obtain details of complaints Show less



e.Stream networks

• Victoria Island

• Front Desk Executive/ Customer Service

  • Sep 2014 - May 2020

  OFFICE/MAIL MANAGEMENT 1. Perform general Office duties, Such as maintaining an adequate inventory of office supplies and ordering of supplies 2. Ensure routine maintenance of office facilities 3. Read and analyze incoming memos, Submissions and reports to determine their significance and plan their distribution 4. Sort and distribute incoming correspondence includes faxes and letters 5. Assist in the planning and preparation of meetings, conferences and conference telephone calls 6. Perform clerical duties in order to maintain e.Stream administration TEAM COMMUNICATION 1. Maintaining good relationship with both internal and external customers/Clients 2. Perform other related duties as required CUSTOMER RELATIONS & VISITATION MANAGEMENT 1. Responsible for Welcoming and greeting Visitors either in person or on the telephone, answering Or Referring Inquiries. 2. Answers Incoming telephone calls, Determines purpose of calls, and forward calls to appropriate personnel or department. 3. Relate with customers by telephone or in person to provide information about e.Stream products and services and also obtain details of complaints 4. Refer unresolved customer grievance to designated departments for further investigatiom .Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel 5. Monitors visitors access, Monitoring logbook and issuing of visitor badges when required. 6. Answers questions about Organizations and provides callers with address, Directions and other information. BUSINESS INTELLIGENCE 1. Adheres to and Support e.Steam Standards, Policies & Procedures 2. Research and Recommend innovative ideas 3. Providing Innovative backup to Service Support Team Lead QUALITY ASSURANCE 1. Strict Compliance to QMS Objectives and Procedures for every service rendered 2. Conforms to Policies, Procedures and Process as it relates to the department Show less



New Star Photo Studio

• Lagos.

• Photographer/Graphic Designer

  • Dec 2012 - Jun 2014

   Setting up photographic equipment  Taking Pictures  Editing and retouching images  Reproducing and framing photographs  Ensuring exceptional customer service delivery at all times by attending to all customers including their complaints, enquiries and request  Attending to customer’s enquiry and complaints  In charge of printing pictures of any sizes. i.e Passport photograph, 4x6,5x7,10x12,12x16 many more  Setting up photographic equipment  Taking Pictures  Editing and retouching images  Reproducing and framing photographs  Ensuring exceptional customer service delivery at all times by attending to all customers including their complaints, enquiries and request  Attending to customer’s enquiry and complaints  In charge of printing pictures of any sizes. i.e Passport photograph, 4x6,5x7,10x12,12x16 many more