Experience

DHL Express Switzerland

• Switzerland
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• eCommerce Specialist

  • Jul 2021 - Present

• Telesales Executive

  • Feb 2020 - Present

• Multi Channel Executive

  • Oct 2019 - Present

  • Outbound calls for qualification and re-profiling of new and existing customers• Supporting and advising business customers in my portfolio and their further development• Acquisition of new customers via existing and new lead sources• Regaining inactive business customers• Close cooperation with other sales channels and transfer of potential new and additional business• Daily use of the Internet and DHL-specific tools to identify international and national business opportunities• Continuous maintenance of the CRM customer database Show less



Qualitybat SA

• Geneva Area, Switzerland

• Executive Assistant

  • Feb 2018 - Mar 2019

  • Management and organisation of the office • Client data management responsibility • Organisation and coordination of meetings • Assistance in resources management • Negotiation of contracts • Management and organisation of the office • Client data management responsibility • Organisation and coordination of meetings • Assistance in resources management • Negotiation of contracts



KEYTOURS

• Switzerland
• Travel Arrangements
• 1 - 100 Employee

• Assistant marketing

  • Aug 2015 - Jun 2017

  • Tour guide in English and Spanish • Selling of travels and excursions • Processing of reservations • Content management for the company's website • Creating and sending of invoices • Participation in the development of the travel program • Tour guide in English and Spanish • Selling of travels and excursions • Processing of reservations • Content management for the company's website • Creating and sending of invoices • Participation in the development of the travel program



Healthway Consultants Services Company Ltd.

• Hong Kong

• Personal Assistant

  • Jan 2017 - Apr 2017

  • Dealing with correspondence and phone calls • Booking and arranging travel, transport and accommodation • Responsible for the client data management • Drafting letters and other paperwork for media relations • Participation in various projects • Dealing with correspondence and phone calls • Booking and arranging travel, transport and accommodation • Responsible for the client data management • Drafting letters and other paperwork for media relations • Participation in various projects