Experience

Aezion technologies

• 1 - 100 Employee

• Product Owner / Analyst

  • Jan 2020 - Present

  • Collaborated closely with cross-functional teams, including product owners, designers, developers, and quality assurance, to deliver an exceptional customer experience aligned with business goals and objectives. • Managed the end-to-end product lifecycle for assigned products under the guidance of the Product Owner, ensuring timely delivery and adherence to quality standards. • Partnered with the Product Owner to identify and prioritize key product features that aligned with business objectives, utilizing market research and customer feedback. • Conducted extensive research to gather user requirements and translated them into user stories and acceptance criteria to guide the development process. • Maintained up-to-date knowledge of industry trends, competitor analysis, and customer insights to inform product roadmap decisions. • Identified dependencies and potential impacts on other areas of the product while working through requirements, ensuring seamless integration and overall product cohesiveness. • Acted as a proxy for the Product Owner when they were unavailable, representing their vision and priorities during meetings and discussions. • Coordinated and performed User Acceptance Testing (UAT) with a focus on enhancing the customer experience and ensuring product functionality. • Developed training materials and conducted internal customer training sessions to educate stakeholders about new product features and enhancements. • Managed relationships with third-party solution providers, leveraging their expertise to build and maximize product capabilities. • Executed A/B tests to evaluate the performance and impact of different product features, analyzed findings, and provided actionable insights for future iterations. • Prepared data sets and set up lower-level environments to support the Development Team in their implementation efforts. Show less



Hilton Group of Hotels

• Tennessee, United States

• Technical Analyst/Scrum Master

  • Sep 2018 - Jan 2020

  Working for Information Security Team as a part of Identity and Access Management (IAM), and Application Security. • Gather requirements for reporting from Project Manager and other team and work on creating the reports with graphs and diagrams based on the data. • Work with different Business Owners and Product Owners to gather requirements for what is required to be a part of the Security of the Organization. • Working on creating different reports on Hilton Now which is an Organization’s version of Service Now. • Facilitate daily stand ups with the development team, QA and Product Owner and check for daily blockers and progress of the project. • Facilitate Backlog Grooming sessions with the Product owner and with the Development Team to prioritize the user stories. • Create Projects, user stories and tasks on Rally. Can work on Rally for creating Burn down charts as well. • Develop different use case diagrams, Data flow and workflow diagrams using Lucid Chart and share with the other team members. • Used G-Suite tools such as Docs, Sheets, Drive, G-mail, and Hangouts. • Work with cross functional teams to gather requirements for security of the applications used by the organization. • Gathered functional and Business requirements for onboarding the IAM application called Okta. • Have worked on creating user stories by planning the project and assigning the project to right team members. Show less



Google

• United States
• Software Development
• 700 & Above Employee

• Business Analyst

  • Dec 2016 - Aug 2018

  Facilitated meetings with clients to gather application requirements and converted it into requirement document. Created project plans to be used by development team. • Defined the business need based on the business goals and objectives and defined the solution scope based on the assumptions & constraints, dependencies and business needs. • Work in an agile-scrum environment where documentation, attention to detail, and team collaboration is required. Significant project management experience and high attention to detail. • Excellent knowledge of the Agile / Scrum and Waterfall methodologies for Software Development Life Circle (SDLC). • Successfully used Agile/Scrum Method for gathering requirements and facilitated user stories workshop. Documented User Stories and facilitated Story Point discussions to analyze the level of effort on project specifications. • Performed quality assurance, system integration and user acceptance testing facilitating on-time, on budget and acclaimed "go-live" of enterprise implementations. • Analyzed and documented the business requirements and generated reports for the Manager. • Performed business analysis, requirement specifications, project planning and identifying the resources and implementation of the project. • Worked on changing the queries of SQL to gather required data for analysis and reporting. • Well-grounded real time work experience in both the agile and waterfall project environment. • Served as a business process expert/point of contact within the agile project team. Show less



EMORPHOSYS SOFTWARE SOLUTIONS PRIVATE LIMITED

• India

• Technical Business Analyst

  • Feb 2014 - Oct 2016

  Responsible for redesigning existing SAP APO solution of Clorox and resolving critical issues for GLAD and BRITA business groups. • Lead workshops for Gap Analysis, Requirement gathering, Function Specification, Design and Build for GLAD, BRITA, LITTER, BURT’s business group. • Involved in designing E2E SNP Heuristics, Deployment Heuristics & TLB. Involved in Development of e-Commerce project for the client through Amazon as front end partner and Jagged-Peak as integration partner. • Assisted in development, enhancement and maintenance of new APIs for integration with client’s ecommerce websites. • Prepared sample code and applications for displaying various outcomes of API applications. • Co-ordinate and work with technical team on designing UI-User interface, give demo to user with custom designing for acceptance and proceed with development. • Responsible for Validating/Testing and Supporting their Functionality, Master Data, Integrations, etc. in co-ordination with MM, SD, OTC team members. • Provide Sprint Goal and tactical objectives to scrum team, and provide quick JIT decisions to system level questions and defect triage. • Maintain and prioritize the Product Backlog using Visual Studio Team Services (VSTS) by organizing the hierarchy in an Epic → Feature → Story → Task format. • Develop BPMN diagrams, Story Maps and Process flow diagrams, and presented them to the Stakeholders and the Scrum team for review and feedback. • Lead and facilitate Scrum ceremonies, Daily Scrum, User stories, Story Refinement, Story Estimation, Sprint Planning, Velocity and Capacity calculations, Sprint Review and Sprint Retrospective. • Handled designing and configuring Heuristics, deployment and TLB runs in APO, MRP, MPS run, Capacity planning in ECC, BOP run. Show less